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Canon CanoScan 8800F Support Question

Canon CanoScan 8800F Support Question

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Question posted by alverton on April 25th, 2019

Banding On Scanned Image - Canon 8800f

HI If I scan a white piece of paper I get a slightly darker band down one side of the page about 5cm wide. I am guessing that this indicates that the calibration or light sources are not working correctly. Is there anything I can do to resolve this issue. The fault suddenly appeared the other day whilst scanning colour photographs. I had scanned about 10 photographs and then the next one had this bar across it. I have tried updating the driver and also changing settings but it seems to be a physical issue with the scanner.

Current Answers

Answer #1: Posted by hzplj9 on April 26th, 2019 12:29 PM
This answer was accepted by the poster of the original question.
hzplj9

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It could be that the scanner needs re-calibrating.

Check this link to Canon which gives instructions on 'how to'

https://support.usa.canon.com/kb/index?page=content&id=ART105335&actp=search&viewlocale=en_US&searchid=1556306832936

Hope that helps.

Answer #2: Posted by NicoleN2306 on April 26th, 2019 1:25 AM
NicoleN2306

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It is possible that light is getting into the printer. When scanning, try to place a white page on top of the picture. In other words, if the pic is facing downwards against the scanner glass, place this page over the picture before closing the lid. If the problem still persists, go to your settings and select "clean printhead" This will clean the printhead, you will then have to restart your printer and test.

Related Canon CanoScan 8800F Manual Pages

8800F Quick Start Guide Instructions - Page 1

Table of Contents Package Contents 1 Scanning with MP Navigator EX......... 7 Installing the Software 2 Scanning Film 8 Preparing the Scanner 4 Specifications 11 Try Scanning 5 Safety Precautions 12 Using the Scanner Buttons 6 Quick Start Guide Please read this guide before operating this guide, store it in a safe place for future reference. After you finish reading this scanner.
8800F Quick Start Guide Instructions - Page 2

...the equipment. These limits are uncertain of the legality of scanning any changes or modifications to the following two conditions: (1) ... operation of Adobe Systems Incorporated in a residential installation. One Canon Plaza Lake Success, NY 11042 1-516-328-5600 Warning When...respective companies. Operation is encouraged to try to correct the interference by law and may result in ...
8800F Quick Start Guide Instructions - Page 3

...8226; On-screen Manuals - PageManager (Windows only) - Scanning Guide (for ScanGear, MP Navigator EX, and troubleshooting) - Presto! Manuals for bundled application programs Adobe® Photoshop® Elements CD-ROM Refer to all operating systems. 1 ArcSoft PhotoStudio - Package Contents Scanner and Accessories Package Contents Scanner USB Cable AC Adapter Power Cord Film...
8800F Quick Start Guide Instructions - Page 4

...USB cable from Windows® XP to Windows Vista, first uninstall software bundled with the Canon scanner. • Log in as an administrator to install the software. 1 Place the Setup... CD-ROM in the drive. Installing the Software Installing the Software • Do NOT connect the scanner to a computer before installation, including anti-virus software. • To upgrade from the computer, ...
8800F Quick Start Guide Instructions - Page 5

.... 6 When the Registration dialog box appears, follow the on page 5. After restarting the computer, "Solution Menu" will appear. See the last part of the "Try Scanning" description on -screen instructions to ensure product support. 7 When the installation is complete, click [Restart] to proceed. Do not click a menu on the Solution Menu...
8800F Quick Start Guide Instructions - Page 6

...-SPEED USB Device Plugged into the electrical outlet. 5 Press ( ) to fasten the scanning unit. Unlock Mark • Handle the scanner with the supplied USB cable. 2 Connect the supplied power cord to the AC adapter. 3 Connect the AC adapter to the scanner. 4 Plug the power cord into non-HI-SPEED USB Hub" message appears...
8800F Quick Start Guide Instructions - Page 7

... [OK]. 9 Save the scanned image in ScanGear or MP Navigator EX. 5 Top For Windows: Select [Start] - [(All) Programs] - Try Scanning Try Scanning This section explains the basic scanning procedures using ScanGear, bundled applications, and troubleshooting, see the light source directly during a scan job. 8 When prompted to start scanning. • Do not touch the scanner while it is...
8800F Quick Start Guide Instructions - Page 8

... buttons allow you to open MP Navigator EX automatically when a scanner button is pressed. BLACK & WHITE Button Scans black & white images in [When a scanner button is pressed, open :]. COPY Button Prints (copies) the scanned image with a press of the Setup program. If the scanner buttons do not work properly, see the Scanning Guide. Select MP Navigator EX1.0 and click [Open]. Using...
8800F Quick Start Guide Instructions - Page 9

...to which images are sent. For Windows: Select [Start] - [(All) Programs] - [Canon Utilities] - [MP Navigator EX 1.0], and click [MP Navigator EX 1.0]. For Macintosh: Open [Applications] - [Canon Utilities] ... Click [Scan]. The scanner starts scanning and carries out the function of MP Navigator EX is displayed in the MP Navigator EX. One-click Mode Indicate the scanner buttons. ...
8800F Quick Start Guide Instructions - Page 10

... put the protective sheet back when you are not scanning film to protect the light source in a safe place so that there is obstructed. • Close the Film Guide securely. Press lightly until it . • Do not block the calibration slot on the Film Guide when scanning film. d Align the Film Guide's tab with the FILM...
8800F Quick Start Guide Instructions - Page 11

...image...scanned image. To avoid damaging the film, always place the glossy side (the side without an illustration) of the scanner. Scanning...image before initiating the final scan. d Place a slide or slides face down (correctly viewed from below) in the Film Guide as shown in the diagram. (A) Scan... that the film edges are held down for scanning. Film Holder 120 Format Film 3 Close the document...
8800F Quick Start Guide Instructions - Page 12

... 4 in "Try Scanning" on scanning film, see "Scanning Film" in [Select Source] to match the type of film you are scanning, then click [Preview]. 6 Place a check mark beside the number(s) of time as needed. 7 Click [Scan] to scan. Do not touch the scanner while it is operating. 8 When prompted to close ScanGear, click [OK]. 9 Save the scanned image in ArcSoft...
8800F Quick Start Guide Instructions - Page 13

Specifications Specifications CanoScan 8800F Scanner Type Flatbed Sensor Type CCD 6-line color Light Source White LED Optical Resolution *1 4800 x 9600 dpi Selectable Resolution 25-19200 dpi (ScanGear) Scanning Bit Depth Color Grayscale 48 bit input (16bit input for each color (RGB)) 48 bit or 24 bit output (16bit or 8bit output for each ...
8800F Quick Start Guide Instructions - Page 14

... not performed correctly. If the internal electrical parts come in exposed areas. If the internal electrical parts come in all the way. WARNING Indicates a warning concerning operations that the AC adapter and the power cord are fully plugged into one supplied. About Locations WARNING • Do not place the scanner near flame sources. metallic...
8800F Quick Start Guide Instructions - Page 15

...thick curtain to block the light. • Leave enough space (approximately 8 in areas subject to use the supplied CD-ROM in temperature. Then contact your retailer or Canon Customer Support Help Desk.... metal pins to the scanner or decrease image quality. If a flammable liquid enters the inner electrical parts, fire or electrical shock may cause image errors. Safety Precautions CAUTION...
8800F Quick Start Guide Instructions - Page 16

As an ENERGY STAR® Partner, Canon Inc. The socket-outlet shall be installed near the equipment and shall be easily accessible. has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. QT5-1299-V01 XXXXXXXX ©CANON INC. 2007 PRINTED IN THAILAND

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