Brother International MFC-J825DW Support Question
Brother International MFC-J825DW Support Question
Find answers below for this question about Brother International MFC-J825DW.Need a Brother International MFC-J825DW manual? We have 16 online manuals for this item!
Question posted by gbray1 on October 1st, 2012
New Printer Paper Jam
We just setup and installed our new MFC-J825DW and as soon as we turned the printer on we got a paper Jam error and no paper was in printer
Current Answers
Related Brother International MFC-J825DW Manual Pages
Mobile Print/Scan Guide - English - Page 52
...displayed, switch to your machine is selected.
If a different machine is selected or if Device Is Not Selected is displayed, make sure your machine.
c Tap Settings. e The ...sure your document on to the scan function by tapping Scan.
For iPad 6
a Load your machine is 6
turned on the Home screen. Scanning
Note For information about viewing PDF files, refer to step g.
48 b Tap...
Software Users Manual - English - Page 5
...) ...86 Sending an image file from your computer 86 Sending a scanned image ...86 Viewing and printing received PC-FAX data (For MFC-J625DW/J825DW/J835DW 87
Device Settings tab...88 Configuring Remote Setup ...88 Accessing Quick Dial...88 Configuring Scan button settings...89 Launching the BRAdmin utility...90
Support tab ...91 Opening ControlCenter Help...
Software Users Manual - English - Page 13
...MFC-XXXX on the desktop of error messages such as paper empty, paper jam or ink replacement required. Click the Visit the Genuine Supplies website button for monitoring the status of one or more devices... is also a link to access the troubleshooting web site. The Status Monitor can check the device status at anytime by double-clicking the icon in the tasktray or by condition.
A ...
Software Users Manual - English - Page 33
Change Advanced Duplex Settings if you have problems with smudged duplex prints or paper jams. Normal
Choose Normal to print at normal speed, using a normal amount of ink. Duplex 1 (Slower print speed)
Choose Duplex 1 to print at a slower ...
Software Users Manual - English - Page 82
... tab. You can then easily register or change the Quick Dial numbers from your computer. For the Remote Setup configuration, see Remote Setup
(For MFC-J625DW/J825DW/J835DW) uu page 94. b Click Quick-Dial. a Select the Device Settings tab. c The Set Quick Dial window will appear. For more details of each function, click (Help).
3
1 2 3 4
1 Remote...
Software Users Manual - English - Page 97
... (Quick-Dial). c The Remote Setup program window will appear. a Select the Device Settings tab. You can then easily register or change the Quick Dial numbers from your computer. For the Remote Setup configuration, see Remote Setup
(For MFC-J625DW/J825DW/J835DW) uu page 94.
ControlCenter4
Device Settings tab 3
This section briefly introduces the Device Settings tab function. For...
Software Users Manual - English - Page 137
...down list in Macintosh HD/Library/Printers/Brother/Utilities.
Updating the machine's status
If you see error messages such as paper empty, paper jam or ink replacement required at what...Print Queue, then click Printer Setup.
Printing and Faxing
Status Monitor 8
The Status Monitor utility is open, click the update button (1).
1
You can check the device status by launching the ...
Advanced Users Manual - English - Page 51
...when storing Favorite Settings.
e Press the favorite setting you are ready to dry. Note
If you get a paper jam, press Advanced after step d, and then press one of settings, you want to rename your settings for the...often by setting them as a favorite. You can rename it.
Then enter the new name (up to
retrieve. Retrieving your setting, press OK. Duplex2 uses a longer print time ...
Users Manual - English - Page 11
... the print head 65 Checking the print quality 65 Checking the print alignment 66
B Troubleshooting
67
Error and Maintenance messages 67 Error animation 75 Transferring your faxes or Fax Journal report 75 Document jam 76 Printer jam or paper jam 77 Disc Jam ...83
Troubleshooting 86 If you are having difficulty with your machine 86 Dial Tone ...96...
Users Manual - English - Page 25
... machine may lift at least 10 sheets of paper in first. it may start to misfeed. Note
When you are only a few sheets of paper left in the tray.
2
1
d Fan the stack of paper well to avoid
paper jams and misfeeds. Note
Always make sure that the paper is not curled or wrinkled.
11 IMPORTANT
Be...
Users Manual - English - Page 33
... you print on Brother Photo paper, load one extra sheet in the paper tray.
When you use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes.
Acceptable paper and other print media
2
The print quality can use transparencies or photo paper, remove each sheet at once to prevent smudging or paper jams.
Avoid touching the printed...
Users Manual - English - Page 84
... stated product warranty.
70 These components are :
1 After a paper jam has been cleared, the machine automatically cleans itself before replacement is ...the machine on and off will fill up . Unplug the device from your photo are not supported. Note
Repairs resulting from the... since the machine automatically cleans upon power up . Error Message Hub is dependent on the number of purges and...
Users Manual - English - Page 86
... evenly at both ends. (See Printer jam or paper jam uu page 77.)
The number you can turn off Memory Receive. (uuAdvanced User's Guide: Turning off Memory Receive operations)
Print the faxes that is full. Remove the jammed paper by following :
Clear the data in Printer jam or paper jam uu page 77. If this error occurs often during duplex copy...
Users Manual - English - Page 87
... card or USB Flash memory drive you load A5 or smaller size paper. Insert a piece of stiff paper between the lower part of the touchscreen and its frame and slide it back and forth to scan the document.
Paper Jam [Front] Paper is full. Troubleshooting
Error Message
Cause
Action
Out of Memory
The machine's memory is...
Users Manual - English - Page 91
... document cover.
IMPORTANT
Before you will not lose any paper from the ADF that are stored in the machine.
d Close the document cover. Printer jam or paper jam B
Take out the jammed paper depending on where it is open, close it,
and then close the paper support.
c Pull the jammed document out to your faxes or Fax Journal report...
Users Manual - English - Page 92
... faxes or Fax Journal report uu page 75.)
b Open the Jam Clear Cover (1) at the back of the machine. c Pull out the jammed paper (1).
1
d Lift the Jam Clear flap, and remove the
jammed paper.
g Re-connect the power cord.
78
IMPORTANT
Before you pull out the paper
support until it clicks. Make sure you unplug the machine...
Users Manual - English - Page 93
c Pull out the jammed paper (1).
Pull the paper tray completely out of the
machine.
B
1
79 d Close the Jam Clear Cover. Troubleshooting
Paper is closed properly. e Re-connect the power cord. Make sure the cover is jammed at the front and back of the machine
B
If the LCD shows Paper Jam [Front,Rear], follow these steps:
a Unplug the machine from...
Users Manual - English - Page 95
... machine.
B
81 Hold down Stop/Exit until it clicks, and then unfold the paper support flap.
Additional paper jam clear operations B
a Unplug the machine from the power source, you can transfer your...the memory to the middle. IMPORTANT
DO NOT use the paper support flap for Legal size paper.
IMPORTANT
• If the paper is jammed under the print head, unplug the machine from the ...
Users Manual - English - Page 102
... Photo paper does not feed properly.
Do not extend the paper tray when you load A5 or smaller size paper. (See Printer jam or paper jam uu page 77.)
The paper jams when ...Turn the borderless feature off. Borderless printing is too slow.
An extra sheet has been included in the printer driver are using the paper support flap. (See Loading paper and other quality settings in the printer...
Users Manual - English - Page 150
...Error 68 Cover is Open 68 Data Remaining 68 Document Jam 69 DR Mode in Use 69 Ink Absorber Full 70 Ink Absorber NearFull 71 Ink low 71 No Ink Cartridge 71 No Paper Fed 72
Not Registered 45, 72
Out of Memory 73 Paper Jam... Distinctive Ring 38 setting ring pattern 39 turning off 39 Document
loading 23, 24
E
Easy Receive 34
Envelopes 13, 21, 22
Error messages on LCD 67 B&W Print Only...
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