Brother International MFC-9970CDW Support Question
Brother International MFC-9970CDW Support Question
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Question posted by stribaddog on August 14th, 2014
Prepare New Toner Cartridge Brother Cant Scan
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Related Brother International MFC-9970CDW Manual Pages
Network Users Manual - English - Page 4
... Status (wireless network only 34 MAC Address ...35 Set to Default (For MFC-9560CDW 35 Wired Enable (For MFC-9560CDW 35 WLAN Enable (For MFC-9560CDW 35 How to set a new default for Scan to FTP 35 How to set a new default for Scan to Network 35
Reset the network settings to the factory default 36 Printing...
Network Users Manual - English - Page 85
... other manuals. The toner cartridges and drum unit are fully closed. The front and back covers are installed properly.
First check the following items are unable to resolve typical network problems you are configured before reading this chapter, you may encounter when using security software. (See page 84.) I 'm using Brother machine. 8 Troubleshooting...
Users Manual - English - Page 4
... are accepted. In USA: In Canada:
1-877-552-MALL (1-877-552-6255) 1-800-947-1445 (fax)
http://www.brothermall.com/
1-877-BROTHER
http://www.brother.ca/
Description Toner Cartridge
Toner Cartridge
Toner Cartridge
Toner Cartridge Drum Unit Waste Toner Box
Item TN-310BK (Approx. 2,500 pages) 1 2 3 TN-315BK (Approx. 6,000 pages) 1 2 4 TN-310C (Approx. 1,500 pages) 1 2 3 TN-315C (Approx. 3,500...
Users Manual - English - Page 7
...including but not limited to attempted warranty repair without the proper preparation and/or packaging); 3 Damage caused by another device or software used in the United States. What is NOT... your purchase you are not limited to Toner Cartridges,
Drum Unit, Belt Unit, and Waste Toner
Box.
Except as otherwise provided herein,
Brother warrants that the Machine and the
accompanying
...
Users Manual - English - Page 9
...MFC/Fax machine will void the warranty. Canadian Proof of Purchase in material or workmanship. The warranty states Brother's entire liability and your nearest Authorized Service Centre call 1-877-Brother. Failure to remove the Toner Cartridge (and Toner Drum Unit, waste toner... you specific legal rights and you . BROTHER LASER PRINTER / MULTIFUNCTION CENTER® / FAX ON-SITE LIMITED...
Users Manual - English - Page 13
... 56
10 How to print from a computer
57
Printing a document 57
11 How to scan to a computer
58
Scanning a document 58 Scanning using the scan key 58 Scanning using a scanner driver 59
A Routine maintenance
60
Replacing the consumable items 60 Replacing a Toner cartridge 64 Cleaning the corona wires 70 Replacing the drum unit 75 Replacing the belt...
Users Manual - English - Page 77
.... 3 Standard toner cartridge 4 High capacity toner cartridge
Order No.
Consumable item to replace
Toner cartridge
X = Black, Cyan, Magenta, Yellow
WT Box End Soon Waste toner box
Approximate life
2,500 pages 1 2 3 6,000 pages 1 2 4 1,500 pages 1 2 3 3,500 pages 1 2 4 50,000 pages 1
How to replace See page 64. Routine maintenance
LCD messages
Toner Low Prepare New Toner Cartridge X.
See...
Users Manual - English - Page 78
... with ISO/IEC 19798. 3 1 page per job. 4 Drum life is approximate and may vary by type of use. 5 Standard toner cartridge 6 High capacity toner cartridge
62
Call your dealer or Brother Customer Service for a replacement paper feeding kit 2. Call your dealer or Brother Customer Service for a replacement fuser unit. BU-300CL
See page 88. Order No.
Users Manual - English - Page 80
of its life (Cyan, Magenta, Yellow or Black).
The message on the LCD will indicate which color you get a Replace Toner message.
Toner Low A
If the LCD shows Toner Low Prepare New Toner Cartridge X., buy toner cartridges, please call Brother Customer Service.
• We recommend that you put it ready before you use when you see Replacing the consumable items on...
Users Manual - English - Page 84
... in the machine. g Close the corona wire cover. i Unpack the new toner cartridge. Gently
shake it in unsatisfactory print quality. Use or attempted use of potentially incompatible toner and/or cartridges in the Brother machine may cause damage to clean each of unauthorized third party toner and/or cartridges.
h Repeat steps e to g to the machine and/or may...
Users Manual - English - Page 111
... the color that is indicated on page 88.)
Cartridge Error
Put the Black (K)
Toner Cartridge back in. 1
The toner cartridge is shown in the
drum unit. If the problem continues, call Brother
Customer Service. You can correct most common error and maintenance messages are shown below.
Access Error
The device is processing. Comm.Error
Poor telephone line...
Users Manual - English - Page 112
... other person's fax machine stopped the call Brother Customer Service. The front cover is too hot. closed .
The temperature of the drum unit or toner cartridge is not completely Close the front cover of... powered on again.
If this error message appears again, replace the DIMM with a new one. (See Installing extra memory in Appendix B of the Advanced User's Guide.)
The other ...
Users Manual - English - Page 117
....
Open the back cover to locate a Brother Authorized Service Center, visit us at:
http://www.brother-usa.com/service/
Replace Toner X
The toner cartridge is at :
1-877-BROTHER (1-877-276-8437) (in USA) 1-877-BROTHER (in the tray and
correct size.
Buy a new toner cartridge for duplex Press Stop/Exit. Toner Error
One or more toner cartridges are too many files stored Reduce...
Users Manual - English - Page 137
... dirt or correction fluid on .
Check that the toner cartridge and drum unit are blank. Right-click Brother MFC-XXXX Printer. Make sure that you are loading the document properly...Windows® 7 and Windows Server® 2008 R2) Click the Start button and Devices and Printers. Troubleshooting
Copy difficulties (continued)
Difficulties Vertical black line appears in the Software ...
Users Manual - English - Page 143
... the drum unit and toner cartridges are light or unclear on the whole page
Make sure Toner Save mode is probably not the machine. Note Using non-Brother supplies may affect the ...Recommendation Put in a new drum unit. (See Replacing the drum unit on page 21 and Basic tab in the Software
B
User's Guide.)
Shake all four toner cartridges gently.
Wipe the ...
Users Manual - English - Page 144
... drum unit in Appendix A of the Advanced User's Guide.)
Identify the missing color and put in a new toner cartridge. (See Replacing a Toner cartridge on page 64.) To identify the color of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips.
If colored lines appear at 1.2 in. (30 mm...
Users Manual - English - Page 145
...unit. (See Cleaning the drum unit in Appendix A of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. Recommendation
Put in a new toner cartridge. (See Replacing a Toner cartridge on page 64.) To identify the color of the...
Users Manual - English - Page 146
... driver in the Software User's Guide.)
Identify the color causing the problem and put in a new toner cartridge. (See Replacing a Toner cartridge on page 64.)
Put in a new drum unit. (See Replacing the drum unit on page 76.)
Put in a new drum unit. (See Replacing the drum unit on a monitor are different. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz...
Users Manual - English - Page 147
...that the back cover is uneven and put in a new toner cartridge for that the two gray levers inside the back cover are in a new drum unit. (See Replacing the drum unit on page ... Make sure that color. (See Replacing a Toner cartridge on page 64.) To identify the color of the toner cartridge, visit us at http://solutions.brother.com/ to the recommended type of poor print quality ...
Users Manual - English - Page 208
T
TAD (telephone answering device),
external 32, 34 connecting 40, 41
recording OGM 41 Teen Ring 38 Telephone line
connections 41 difficulties 117 interference 126 multi-line (PBX 41 Text, entering 172 Toner cartridge replacing 64 Troubleshooting 117
document jam 104, 105
error messages on LCD 95 if you are having difficulty
copy quality 120...
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