Brother International MFC-9970CDW Support Question
Brother International MFC-9970CDW Support Question
Find answers below for this question about Brother International MFC-9970CDW.Need a Brother International MFC-9970CDW manual? We have 6 online manuals for this item!
Question posted by salehjka on February 1st, 2014
Please Clean Corona Wire When Replacing Toner Cartridge Error Message Will Not
go away
Current Answers
Related Brother International MFC-9970CDW Manual Pages
Users Manual - English - Page 13
... the scan key 58 Scanning using a scanner driver 59
A Routine maintenance
60
Replacing the consumable items 60 Replacing a Toner cartridge 64 Cleaning the corona wires 70 Replacing the drum unit 75 Replacing the belt unit 82 Replacing the waste toner box 88
B Troubleshooting
95
Error and maintenance messages 95 Transferring your faxes or Fax Journal report 103
Document jams 104...
Users Manual - English - Page 77
...,000 pages 1
How to replace See page 64. cartridge yield is declared in accordance with ISO/IEC 19798. 3 Standard toner cartridge 4 High capacity toner cartridge
Order No.
TN-310BK 3, TN-315BK 4, TN-310C 3, TN-315C 4, TN-310M 3, TN-315M 4, TN-310Y 3, TN-315Y 4
WT-300CL
A
61 Routine maintenance
LCD messages
Toner Low Prepare New Toner Cartridge X.
See page 88.
1 Letter...
Users Manual - English - Page 78
...315M 6, TN-310Y 5, TN-315Y 6
DR-310CL
See page 82. Call your dealer or Brother Customer Service for a replacement paper feeding kit 1. LCD messages
Consumable item to replace
Replace Toner X Toner cartridge
X = Black, Cyan, Magenta, Yellow
Approximate life
2,500 pages 1 2 5 6,000 pages 1 2 6
1,500 pages 1 2 5
Replace Parts Drum unit Drum
3,500 pages 1 2 6 25,000 pages 1 3 4
Drum Stop...
Users Manual - English - Page 80
... get a Replace Toner message. The message on page 60. Note • It is declared in Appendix A of the Advanced User's Guide.
• If you change .
• Wait to keep a new toner
cartridge ready for lighter or darker printing, the amount of toner cartridges, see the Toner Low warning.
• To ensure high quality printing, we recommend that you clean the...
Users Manual - English - Page 84
... direct sunlight or room light, the unit may be shortened.
• If an unpacked drum unit is caused by the use only Genuine Brother Brand replacement toner cartridges.
g Close the corona wire cover. h Repeat steps e to g to the machine and/or may cause damage to clean each of unauthorized third party...
Users Manual - English - Page 86
Cleaning the corona wires A
If you replace a toner cartridge, DO NOT turn off the machine's power switch or open the front cover.
m Close the front cover of the machine.
Note After you have print quality problems, clean the four corona wires as follows:
a Press the front cover release button and
then open the front cover until it stops. l Push the...
Users Manual - English - Page 89
... Cyan M: Corona wire for Magenta Y: Corona wire for Yellow K: Corona wire for Black
c: Cyan toner position label m: Magenta toner position label y: Yellow toner position label k: Black toner position label
The corona wires for black, yellow and magenta are located under the next toner cartridge. A
73
If you want to clean only the corona wire of the color that you clean the corona wire for...
Users Manual - English - Page 91
...Clean the corona wires in a clean, dust-free environment with adequate ventilation.
• Printing with a new one.
A
75 The machine should be printed by the use only genuine Brother toner. After replacement,... 70.) If you cleaned the corona wires and Drum Error was not cleared then the drum unit is estimated at this time. Drum Error A
The corona wires have no control over...
Users Manual - English - Page 111
... box. (See Replacing the waste toner box on the
LCD, then re-install the toner cartridge in the message.
If the problem continues, call the telephone company and ask them to check your machine identifies the error or required routine maintenance and shows the appropriate message. Comm.Error
Poor telephone line quality caused a communication error. Error Message
Cause
Action...
Users Manual - English - Page 112
... the exhaust outlet, and then leave the machine turned on again.
If this error message appears again, replace the DIMM with a new one. (See Installing extra memory in the machine spinning and that... can cause this does not clear the error, call . You tried to send or receive again.
96 The temperature of the drum unit or toner cartridge is not completely Close the ADF cover of...
Users Manual - English - Page 113
...the machine. DR Mode in Use
The machine is too hot. Clean the corona wire on the drum unit. (See Cleaning the corona wires on page 114.)
Jam Inside
The paper is jammed inside the ...Error Message
Cause
Action
Document Jam
The document was not inserted or fed properly, or the document scanned from the ADF was selected from Manual to be cleaned.
Replace the drum unit. (See Replacing...
Users Manual - English - Page 114
.... (See Cleaning the paper pick-up roller may need to be canceled. Contact your administrator to operate.
The paper tray indicated on the Re-install the paper tray that is indicated on page 82.)
The machine is out of the machine. The waste toner box is jammed in the paper tray. Error Message Jam...
Users Manual - English - Page 117
... problem continues, call Brother Customer Service at the end Replace the toner cartridge for the color
of files stored on the USB on the LCD before you get a Replace Toner message.
Remove the printed pages and then press Black Start or Color Start.
Toner Error
One or more toner cartridges are too many files stored Reduce the number of its...
Users Manual - English - Page 118
Action Remove the USB Flash memory drive from the USB direct interface.
Buy a new waste toner box before you get a Replace WT Box message.
102 Error Message Unusable Device
WT Box End Soon
Cause
An incompatible or defective device has been connected to the USB direct interface. The waste toner box is near the end of its life.
Users Manual - English - Page 137
...showing an error message. (See Error and maintenance messages on ...MFC-XXXX Printer.
Suggestions
Black vertical lines on copies are typically caused by dirt or correction fluid on the glass strip, or the corona wire is dirty. (See Cleaning the scanner in and the power switch is turned on.
Check that the toner cartridge and drum unit are installed properly. (See Replacing...
Users Manual - English - Page 144
... tab. (See Cleaning the corona wires on page 70.)
Make sure the corona wire green tabs are at their home positions (a).
Clean the scanner glass and scanner glass strip. (See Cleaning the scanner in Appendix A of the Advanced User's Guide.)
Replace the toner cartridge that matches the color of the streak or band. (See Replacing a Toner cartridge on page 64...
Users Manual - English - Page 205
...Cleaning corona wires 70
Connecting external TAD (answering machine) .......40 external telephone 42
Consumable items 60, 61, 62
Control panel overview 6 ControlCenter2 (for Windows®)
See Software User's Guide. Error...
how to load 26, 27
Drum unit cleaning 70 replacing 75
E
Envelopes 14, 21, 22, 24
Equalization 126 Error messages on LCD 95
Comm. ControlCenter4 (for Macintosh...
Users Manual - English - Page 208
... Guide and Network User's Guide. T
TAD (telephone answering device),
external 32, 34 connecting 40, 41
recording OGM 41 Teen Ring 38 Telephone line
connections 41 difficulties 117 interference 126 multi-line (PBX 41 Text, entering 172 Toner cartridge replacing 64 Troubleshooting 117
document jam 104, 105
error messages on LCD 95 if you are having difficulty...
Advanced Users Manual - English - Page 74
... wire for Magenta Y: Corona wire for Yellow K: Corona wire for Black
c: Cyan toner position label m: Magenta toner position label y: Yellow toner position label k: Black toner position label
The corona wires for each of the corona wires. For example, when you clean the corona wire for black, you clean the corona wire for black, yellow and magenta are located under the next toner cartridge...
Advanced Users Manual - English - Page 107
... 43 dial prefix 5 groups (broadcasting 20 restricting dialing 15 Drum unit checking (remaining life 82
cleaning 66, 70
Dual access 20 Duplex copy 53
E
Enlarge/Reduce 52
F
Fax codes changing 33...51 N in memory 23 fax storage 30 jobs awaiting redial 23 remote fax options 32
Cleaning corona wires 66 drum unit 70 laser scanner windows 62 scanner 61
Connecting two-line external TAD or ...
Similar Questions
How To Reset Toner Cartridge Error Message On Brother Mfc9970cdw
(Posted by trishsav 9 years ago)
How To Reset Replace Toner Cartridge Error On Brother Mfc 9465cdn
(Posted by pkayliddle 10 years ago)
How To Clear Replace Toner Cartridge On Brother 9120
(Posted by chrisarc 10 years ago)
Having Trouble Replacing Toner Cartridge
(Posted by Anonymous-42133 12 years ago)