Brother International MFC 8890DW Support Question
Brother International MFC 8890DW Support Question
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Question posted by Larryga on May 7th, 2014
8890dw How To Clear A Scanner Jam
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Current Answers
Answer #1: Posted by freginold on July 20th, 2014 4:28 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Hi, if you look on page 145 of the user's guide, it will show you how to clear scanner jams, depending on where the jam occurred.
If you don't have the user's guide, you can download a PDF copy of it here:
https://s3.amazonaws.com/szmanuals/1904c4b209185a78af463150e93e7385
Thanks for using HelpOwl!
If you don't have the user's guide, you can download a PDF copy of it here:
https://s3.amazonaws.com/szmanuals/1904c4b209185a78af463150e93e7385
Thanks for using HelpOwl!
Related Brother International MFC 8890DW Manual Pages
Network Users Manual - English - Page 172
...can choose PDF or TIFF for Black and White and PDF or JPEG for Email notification on the scanner glass.
c Press a or b to choose Scan to choose Color 100 dpi, Color 200 ... B&W 200 dpi or B&W 200x100 dpi.
Internet fax and Scan to E-mail (E-mail server) (For MFC-8880DN and MFC-8890DW)
Scan to E-mail (E-mail server) overview 13
When you choose Scan to E-mail (E-mail Server) ...
Network Users Manual - English - Page 173
...available for use.)
a Put the document face up in the ADF, or face down on the scanner glass. Only One Touch or Speed Dials with the One Touch or Speed Dial will be used for... or Speed Dial number.
d Press Start. Internet fax and Scan to E-mail (E-mail server) (For MFC-8880DN and MFC-8890DW)
Using One Touch or Speed Dial number 13
You can also scan a document directly to an address you...
Software Users Manual - English - Page 17
... the status of error messages such as paper empty or paper jam. Monitoring the machine's status 1
The Status Monitor icon will ...MFC-XXXX (or DCP-XXXX) on your PC - Note For more information about using the Status Monitor software, right click the Status Monitor icon and choose Help.
9
There is a configurable software tool for more devices,
1
allowing you can check the device...
Software Users Manual - English - Page 42
...the Scan or Get Photo panel. h Adjust the following settings, if needed, in the Scanner Setup dialog box:
„ Scan (Image Type) (1) „ Resolution (2) „...MFC-8480DN)
Scanning
2
34 Note Choose TWAIN:TW-Brother MFC-XXXX (TWAIN:TW-Brother DCP-XXXX), TWAIN:TW-Brother MFC-XXXX LPT (TWAIN:TW-Brother DCP-XXXX LPT) or TWAIN:TW-Brother MFC-XXXX LAN (TWAIN:TW-Brother DCP-XXXX LAN). The Scanner...
Users Manual - English - Page 10
... Dial pad restriction 36 One Touch restriction 36 Speed Dial restriction 36 LDAP server restriction (MFC-8890DW only 36
Section II Fax
5 Sending a fax
38
How to fax...38 Entering fax... Sending a 2-sided fax from the ADF (MFC-8680DN and MFC-8890DW) .....38 Sending a fax from the scanner glass 39 Faxing A4/Legal/Folio size documents from the scanner glass 40 Canceling a fax in progress 40
...
Users Manual - English - Page 14
...FCC notices 112 Industry Canada Compliance Statement (Canada only 114 Laser safety 114 FDA regulations 115 Disconnect device 115 LAN connection 116 International ENERGY STAR® Compliance Statement ... report 144 Document jams 145 Paper jams 147
Routine maintenance 153 Cleaning the outside of the machine 153 Cleaning the scanner 154 Cleaning the laser scanner window 154 Cleaning ...
Users Manual - English - Page 22
...access One Touch numbers 21 to scroll through menu selections. Chapter 1
Control panel overview 1
MFC-8480DN, MFC-8680DN and MFC-8890DW have the same keys.
1 One Touch keys These 20 keys give you cancel the ... or standby mode. Shift Lets you set up and use your settings in this machine. Clear/Back Deletes entered data or lets you instant access to Tone during a telephone call.
6...
Users Manual - English - Page 25
... back on and try to print. Replace the toner cartridge with a new one.
Check that the scanner lock lever is either receiving data from the computer, processing data in Sleep mode. Put paper in ...the machine memory. Print data remains in the tray or clear the paper jam. Turn off or the machine is in Sleep mode, the LED is in memory, or printing...
Users Manual - English - Page 85
...group uses up to 15 characters).
Press OK. (MFC-8480DN and MFC-8680DN) Go to step e. (MFC-8890DW) Go to store the group without a name.
...Press OK.
„ Press OK to step d.
a Press Menu, 2, 3, 3.
23.Address Book 3.Setup Groups
Group Dial: Press Speed Dial
b Choose an empty location where you
want to change, and then press Clear...
Users Manual - English - Page 147
... print. (See Choosing a location on page 104.)
„ The drum unit may be damaged. Print multiple pages to clear this
White lines across the page
problem, especially if the machine has not been used for a long time.
„ ... page 163.)
ABCDEFGH abcdefghijk
ABCD abcde 01234
White lines down the page
„ Wipe the laser scanner windows with a dry, lint-free soft cloth. (See Cleaning the...
Users Manual - English - Page 163
...
147
Then open and close it to reset the machine. Troubleshooting and routine maintenance
Paper jams C
To clear paper jams, please follow these steps:
a Remove the paper from in your Brother machine. To...the drum unit improperly, then this section. IMPORTANT
Please confirm that you may cause a paper jam in and
around the MP tray. If you have not installed a drum unit or have ...
Users Manual - English - Page 166
...problems, DO NOT touch the shaded parts shown in case you accidentally spill or scatter toner.
d Clear the jammed paper if there is any
inside the drum unit
and toner cartridge assembly
C
a Press the front...unit.
g Put the paper tray firmly back in the machine.
Take out the jammed paper if there is any inside the drum unit. IMPORTANT
• Handle the toner cartridge carefully....
Users Manual - English - Page 190
...See Software User's Guide
on the CD-ROM. Adjusts the scan
40
area of the scanner
glass to 25 individual users and all other non-authorized Public users.
Main Menu Submenu 1.... Lock
2.Setting Lock 9.Document Scan 1.Glass ScanSize
2.File size 1.Color 2.Gray
3.Duplex Scan (MFC-8680DN and MFC-8890DW)
Options Tray#1 Only Tray#2 Only MP Only
Descriptions
Selects the tray that will be used for...
Users Manual - English - Page 214
...) Coding System Modem Speed Single-Sided Document Size
2-Sided (Duplex) Document Size (MFC-8680DN and MFC-8890DW) Scanning Width Printing Width Gray Scale Polling Types Contrast Control Resolution
One Touch Dial ...(148 to 215.9 mm)
ADF Length:
5.8 to 14 in. (148 to 355.6 mm)
Scanner Glass Width: Max. 8.5 in. (215.9 mm)
Scanner Glass Length: Max. 14 in. (355.6 mm)
ADF Width:
5.8 to 8.5 in. (148...
Users Manual - English - Page 221
...higher for Windows® 2000 and SP2 or higher for XP. 6 Wireless feature is available for MFC-8890DW only. Specifications
Windows® Windows Intel® Pentium® 256 MB 512 MB 50 MB N/A ....
For the latest driver updates, visit us at http://solutions.brother.com/. Brother scanner Utility enables to enhance up to 19200 x 19200 dpi. 3 Third party USB/Parallel ports are property of...
Service Manual - Page 101
... PCB failure
Remedy Correct catching of the document rear actuator. Replace the document rear sensor. Replace the main PCB ASSY.
■ Error code A3
Document Jam Clear the scanner jam, then press the Stop Key. If it is not turned on some position. Replace the main PCB ASSY.
■ Error code A4
ADF Cover...
Service Manual - Page 118
... Is the problem solved after replacing the HVPS PCB ASSY? Check the machine's environment. Dirt on scanner windows of the laser unit
Is the scanner windows of the
Clean both electrodes.
Replace the toner cartridge. Replace the laser unit.
Step 1 2 3
4
5 6 7 8
Cause
Check
Result
Remedy
Dirt on . - Wipe the dirt off with a new one .
Main...
Service Manual - Page 121
... connected securely?
Replace the toner cartridge with a new one .
Yes (Refer to Fig. 3-2, Fig. 3-3.)
Reconnect the scanner No harness of the laser unit. Yes
Replace the HVPS PCB Yes ASSY.
■ Completely blank
- Scanner motor rotation failure
Is the problem solved after replacing the HVPS PCB ASSY? Main PCB failure Is the problem...
Service Manual - Page 122
... the HVPS PCB Yes ASSY. Yes
3-50
Confidential
HVPS PCB failure
Is the problem solved after replacing the laser unit?
Clean both electrodes. Reconnect the scanner No harness of the laser unit connected securely? Replace the laser unit. Yes Replace the drum unit.
Main PCB failure Is the problem solved after replacing the main...
Service Manual - Page 125
... and high
humidity conditions can cause this problem especially if the machine has not been used .
Clean the scanner windows of laser unit failure
Check
Has condensation occurred inside the machine? Check the machine's environment. Check if there is selected... electrodes on
electrode contact the drum unit and
failure
machine body dirty? Yes (Refer to clear this problem. -
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