Brother International MFC-7860DW Support Question
Brother International MFC-7860DW Support Question
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Question posted by dmter on October 30th, 2013
Mfc7860dw Will Not Print Received Faxes
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Related Brother International MFC-7860DW Manual Pages
Network Users Manual - English - Page 7
... Internet fax (For MFC-7460DN, MFC-7860DN and MFC-7860DW: available as a download) on page 52. Introduction
Other Network features 1 1
Internet fax (MFC-7460DN, MFC-7860DN and MFC-7860DW: available as a download) 1
Internet fax (IFAX) allows you to send and receive fax documents using the Internet as the transport mechanism. (See Internet fax (For MFC-7460DN, MFC-7860DN and MFC-7860DW: available...
Network Users Manual - English - Page 57
... necessary software from your machine, your mail application on the computer must be converted into a TIFF-F format. 7 Internet fax (For MFC-7460DN, MFC-7860DN and MFC-7860DW: available as a download) 7
Internet fax Overview 7
Internet faxing (IFAX) allows you to receive and send documents, providing that the computer has as an application that computers are transmitted in a Ledger or...
Network Users Manual - English - Page 77
...print, see Printing the WLAN report (For HL-2280DW, DCP-7070DW and MFC-7860DW) on page 37.) If there is an error code on the printed... 54925 / Protocol UDP
PC-FAX RX i Port number 54926 / Protocol UDP
Network scanning/printing, PC-FAX RX, Remote Setup i Port number 137...the Network Connection Repair Tool to check my network devices are used for the security software settings. If ...
Software Users Manual - English - Page 4
... to E-mail 78 Saving the scanned image ...79
PC-Copy tab ...80 Printing the scanned image ...80
PC-FAX tab (MFC models only) ...81 Sending an image file from your computer 81 Sending a scanned image ...81 Viewing and printing received PC-FAX data 82
Device Settings tab...83 Configuring Remote Setup ...83 Accessing Quick Dial...83 Configuring...
Software Users Manual - English - Page 71
... on page 73. See Accessing the Brother CreativeCenter on page 72. Device Settings (See Device Settings tab on page 70.) See Configuring Remote Setup on page 70...FAX (See PC-FAX tab (MFC models only) on page 68.) See Sending a scanned image on page 69. See Sending an image file from your computer on page 69. See Viewing and printing received PC-FAX...
Software Users Manual - English - Page 77
... located. c Configure the settings in the image viewer.
c Click on your computer using the Brother PC-FAX software. Viewing and printing received PC-FAX data 4
The Received PC-FAX button lets you view and print received fax data using the Brother PC-FAX software. To view the data, click View. ControlCenter4
Sending an image file from your computer 4
The Send...
Software Users Manual - English - Page 83
...FAX (See PC-FAX tab (MFC models only) on page 81.) See Sending an image file from your computer on page 81. See Sending a scanned image on page 81. See Viewing and printing received PC-FAX...Custom tab on page 87.) See Creating a Custom tab on page 85. Device Settings (See Device Settings tab on page 83.) See Configuring Remote Setup on page 83. ...
Software Users Manual - English - Page 90
....
e Configure the print settings and then click Start Printing.
82 b Click Received PC-FAX.
4
c The PC-FAX receiving function activates and starts to print the received data, select the data and then click Print.
d If you view and print received fax data using the Brother PC-FAX software. Before you use the PC-FAX Receive function, you must select the PC-FAX Receive option from your...
Users Manual - English - Page 15
... operations Polling overview
4 Receiving a fax
Remote Fax Options Additional receiving operations Polling overview
5 Dialing and storing numbers
Telephone line services Additional dialing operations Additional ways to store numbers
6 Printing reports
Fax reports Reports
7 Making copies
Copy settings Duplex Copying (1-sided to 2-sided) (For MFC-7460DN and MFC-7860DW)
A Routine maintenance
Cleaning...
Users Manual - English - Page 42
...sure you send.
b (MFC-7360N)
Press Menu, 1, 7. (MFC-7460DN and MFC-7860DW) Press Menu, 1, 7, ...fax. There are several settings available for the Transmission Verification Report:
On: Prints a report after every fax you send.
On+Image: Prints a report after every fax you are in Fax mode
. a Press Menu, 2, 4, 1.
This report lists the receiving party's name or fax...
Users Manual - English - Page 98
... there is a problem, check the chart below and follow the troubleshooting tips.
Printing or printing received faxes
Difficulties Condensed print Horizontal streaks Top and bottom sentences are cut off Missing lines
Poor print quality Vertical black lines when receiving
Received faxes appear as split or blank pages. The corona wire for a dial tone. If...
Users Manual - English - Page 100
... Cannot receive a fax. (continued)
Suggestions
Another device or service at the beginning of rings programmed on your Brother machine answers. To test this, lower the ring delay setting:
If the answer mode is set to Fax Only or Fax/Tel, reduce the ring delay to 1 ring. (See Ring Delay on page 91.)
(For MFC-7860DW) Contact...
Users Manual - English - Page 101
... in Chapter 4 of the Advanced User's Guide), print fax messages in memory (see Printing a fax from the memory in Chapter 4 of the Advanced User's Guide) or cancel a delayed fax or polling job (see Checking and canceling waiting jobs in Appendix A of the Advanced User's Guide.)
(For MFC-7860DW) Contact your machine's scanner operation. For Example: If you...
Users Manual - English - Page 104
...the recommended side of the paper could cause this problem occurs when making copies or printing received faxes, turn Toner Save mode to Off in the machine menu settings. (See Toner Save... is no paper, load a new stack of paper into the paper tray.
Reduce the amount of print media you should straighten it back into the paper tray.
If there is not chosen in the Software...
Users Manual - English - Page 124
... 3 2.F/T Ring Time
3.Easy Receive
Options 20 Secs* 30 Secs 40 Secs 70 Secs On* Off
4.Remote Codes On* (l51, #51) Off
5.Auto Reduction 6.Print Density
7.Polling RX
On* Off -nnnno+ -nnnon+ -nnonn+* -nonnn+ -onnnn+ -
8.Fax Rx Stamp On Off*
2.Setup Send (In Fax mode only)
9.Duplex (MFC-7460DN and MFC-7860DW) 1.Contrast
2.Fax Resolution
3.Delayed Fax
On Off*
Auto...
Users Manual - English - Page 144
Fax D
Compatibility
Modem Speed
2-sided (Duplex) Print Receiving (MFC-7460DN and MFC-7860DW) Scanning Width Printing Width Gray Scale Resolution
One Touch Dial Speed Dial Groups Broadcasting Automatic Redial Memory Transmission
Out of Paper Reception
(MFC-7360N and MFC-7460DN) Group 3 (MFC-7860DW) Super Group 3
Automatic Fallback:
(MFC-7360N and MFC-7460DN) 14,400 bps (MFC-7860DW) 33,600 bps
...
Advanced Users Manual - English - Page 4
...-Fax Receive 23 Changing Remote Fax Options 24 Remote retrieval 25 Remote fax commands 27
Additional receiving operations 28 Printing a reduced incoming fax 28 Duplex (2-sided) printing for Fax mode (MFC-7460DN and MFC-7860DW 28 Setting the Fax Receive Stamp 28 Receiving a fax at the end of a conversation 28 Setting the Print Density 29 Printing a fax from the memory 29 Receiving faxes...
Advanced Users Manual - English - Page 10
... LCD shows Toner Ended the machine will ask if the print quality of the fax is OK. a Press Menu, 1, 8. Note
• The MFC-7360N and MFC-7460DN can store up to 400 faxes in memory and the MFC-7860DW can store up to 500 faxes in memory.
• (MFC-7360N and MFC-7460DN) If you turn off the power switch...
Advanced Users Manual - English - Page 13
... Function Lock 2.0 (For MFC-7860DW) and Setting Lock.
d Re-enter the password. Changing the TX Lock password
a Press Menu, 1, 6, 1.
d Enter a four-digit number for the
first time, the LCD will not be lost. Press OK. While TX Lock is on, the following operations are available:
Receiving faxes
Fax Forwarding (if Fax Forwarding was already...
Advanced Users Manual - English - Page 34
... (Menu, 1, 2, 2).
Setup Receive 9.Duplex
c Press a or b to choose On or Off. Press OK.
28
d Press Stop/Exit.
d Press Stop/Exit.
b When you are in the top center of the paper when Duplex is turned on one page of paper for Fax mode (MFC-7460DN and MFC-7860DW)
4
Your machine can set to receive a fax.
c Press 2 to On.
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