Brother International MFC-7360N Support Question
Brother International MFC-7360N Support Question
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Question posted by lucajren on November 7th, 2013
How Can I Reset The Replace Toner Counter Brother Mfc-7860dw
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Current Answers
Related Brother International MFC-7360N Manual Pages
Software Users Manual - English - Page 42
Printing
Features in the BR-Script 3 printer driver (For MFC-7860DW) (PostScript® 3™ language emulation)
2
Note
2
The screens in the General tab of the Brother MFC-XXXX BR-Script3 Properties dialog box.
Layout tab You can access the Printing Preferences dialog box by choosing the settings for Orientation, Print on ...
Users Manual - English - Page 69
... change .
• Wait to buy a new toner cartridge and have it into the machine. Toner Low A Toner Low
If the LCD shows Toner Low, buy toner cartridges, please call Brother Customer Service.
• We recommend that will reset the Replace Toner mode. The
machine will stop printing until immediately before you replace the toner cartridge. See Cleaning the machine in accordance...
Users Manual - English - Page 76
... replacement, reset the drum counter by following the instructions included with a new one . Replacing the drum unit A
IMPORTANT
• While removing the drum unit, handle it carefully because it off with a new one . We recommend a genuine Brother drum unit be extremely hot.
Replace Drum A
Replace Drum
Please replace the drum unit with the new drum unit. If toner scatters...
Users Manual - English - Page 79
...right and right to the home position (a) (1). Resetting the drum counter
A
A
When you replace the drum unit with a new one, you need to reset the drum counter by gently sliding the green tab from the drum... the front cover.
63
If you put in the toner cartridge properly or it lock into
place. h Put the new drum unit and toner
cartridge assembly in
properly, the green lock lever will ...
Users Manual - English - Page 83
...; (For MFC-7360N and MFC-7460DN )
...MFC-7860DW) Disconnect the machine from the memory. (See the above explanation.)
Print Unable XX The machine has a mechanical Do one of Memory
The machine's memory is not permitted to replace the drum unit. Troubleshooting
Error Message
Cause
Action
Not Available
The requested function is full. Reset the drum unit counter. (See Replacing...
Users Manual - English - Page 84
... reconnect it.
(For MFC-7860DW) Disconnect the machine from the power for automatic duplex automatic duplex printing, and then press
printing.
Load an appropriate size of the Advanced User's Guide.
This
will reset the Replace Toner mode. (See Replacing the toner cartridge on page 17.)
Replace the toner cartridge with a new and unused original Brother toner cartridge. Start. (See...
Users Manual - English - Page 102
... Setup Send settings (Menu, 2, 2) are blank. Right-click Brother MFC-XXXX Printer.
Suggestions
If FAX
is unchecked.
(For MFC-7860DW) Contact your administrator to check your Secure Function Lock settings.
86 Menu access difficulties
Difficulties
The machine beeps when you are installed properly. (See Replacing the drum unit on page 59.)
Check the...
Users Manual - English - Page 112
...Brother Customer Service.
The toner cartridge may be damaged. Put in a new drum unit. (See Replacing the drum unit on page 53.)
The drum unit may be damaged. Put in a new toner cartridge. (See Replacing the toner cartridge on page 59.)
The toner...58.)
Make sure the green tab of Replace Toner is Continue (Continue mode), by sliding the green
tab....
Users Manual - English - Page 119
... machine press 1. The
machine will be asked to display Reset. Go to reset the machine B
a Press Menu, 0. f Press Stop/Exit. Troubleshooting
B
103 Press OK. Note
You can also reset the Network settings. • For MFC-7360N and MFC-7460DN, press Menu, 5, 0. • For MFC-7860DW, press Menu, 6, 0.
How to step f.
Press OK. Do one of the following :
...
Users Manual - English - Page 123
...will stop printing until you replace the toner cartridge.
Menu and features
Level 1
1.General Setup
(Continued)
Level 2 6.Security (Continued)
Level 3
1.Function Lock
(MFC-7860DW)
Level 4 - Lock
7.Glass
-
- Toner
1 See Advanced User's Guide...ScanSize
(MFC-7360N)
7.Document Scan
(MFC-7460DN and MFC-7860DW)
1.Glass ScanSize
2.File Size
- 1.Color
2.Gray
8.Replace -
-
See 2.
Advanced Users Manual - English - Page 10
... setting (Stop). Note
• The MFC-7360N and MFC-7460DN can store up to 400 faxes in memory and the MFC-7860DW can store up to 500 faxes in memory.
• (MFC-7360N and MFC-7460DN) If you turn off the power switch faxes in memory will be asked again after you replace the toner cartridge with a new one. The...
Advanced Users Manual - English - Page 14
...four-digit number for the administrator
2
a Press Menu, 1, 6, 1. Chapter 2
Secure Function Lock 2.0 (MFC-7860DW)
2
Secure Function Lock lets you restrict Public access to the following machine functions:
Fax Tx
&#... password. Make a careful note of the machine by limiting access to reset the password call Brother Customer Service. For more information, see the Network User's Guide.
&#...
Advanced Users Manual - English - Page 67
... for at least 10 minutes to see the machine's Page Counters for copies, printed pages, reports and lists, faxes or a summary total. Leave the machine turned
A
off the machine's power switch. c Remove the drum unit and toner
cartridge assembly. For MFC-7860DW, press Menu, 7, 2.
For MFC-7860DW, press Menu, 7, 3. a Turn off for any damage during the...
Basics Guide - Page 69
...cartridge can print approximately 1,200 pages 1. The toner cartridge that comes supplied with the machine is a Starter toner cartridge that will reset the Replace Toner mode. Replace Toner
A
When the following message appears on the LCD, you need to replace the toner cartridge:
Toner Ended
The machine stops printing until you replace the toner cartridge with ISO/IEC 19752. Note
To force...
Basics Guide - Page 76
... drum unit. (See Cleaning the corona wire on your hands or clothes, immediately wipe or wash it may contain toner. Clean the corona wire in Appendix A of a non Brother drum unit. After replacement, reset the drum counter by the use of the Advanced User's Guide.)
a Make sure that the machine is turned
on for the...
Basics Guide - Page 79
...Put the new drum unit and toner
cartridge assembly in the machine. Resetting the drum counter
A
A
When you replace the drum unit with a new one, you need to reset the drum counter by gently sliding the green tab ...drum unit
by completing the following steps:
a Press Clear. f Put the toner cartridge firmly into the
new drum unit until you put the cartridge in
properly, the green lock ...
Basics Guide - Page 83
... is not permitted to 100%.
Reset the drum unit counter. (See Replacing the drum unit on page 59.)
The drum unit counter was not reset when a new drum was installed.
Then, disconnect
the machine from the power for several
minutes and then reconnect it .
If the problem continues, call Brother Customer Service.
Print the faxes...
Basics Guide - Page 84
... any important messages. If you replace the toner cartridge. Then, disconnect the machine from the power for several minutes and then reconnect it.
(For MFC-7860DW) Disconnect the machine from the power for automatic duplex automatic duplex printing, and then press
printing.
The machine has a mechanical problem.
(For MFC-7360N and MFC-7460DN ) See Transferring your...
Basics Guide - Page 102
... the Setup Receive and Setup Send menus. Right-click Brother MFC-XXXX Printer.
Suggestions
If FAX
is dirty. (See ...toner cartridge and drum unit are installed properly. (See Replacing the drum unit on page 59.)
Check the interface cable connection on both the machine and your Secure Function Lock Settings. Make sure that Use Printer Offline is unchecked.
(For MFC-7860DW...
Basics Guide - Page 123
... will stop printing until you replace the toner cartridge.
Level 2
1.Setup Receive
(In Fax mode only)
Level 3 1.Ring Delay
1 See Advanced User's Guide.
Stops unauthorized users from changing the machine's current settings.
ScanSize
(MFC-7360N)
7.Document Scan
(MFC-7460DN and MFC-7860DW)
1.Glass ScanSize
2.File Size
- 1.Color
2.Gray
8.Replace -
-
Adjusts the scan area of...
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