Brother International MFC-7360N Support Question
Brother International MFC-7360N Support Question
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Question posted by talamdadm on March 21st, 2014
How To Reset New Toner In A New Drum On A Brother Mfc-7360n
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Current Answers
Related Brother International MFC-7360N Manual Pages
Users Manual - English - Page 4
....brothermall.com/
1-877-BROTHER
http://www.brother.ca/
Description Toner Cartridge
Drum Unit Telephone Line Cord Basic User's Guide
Quick Setup Guide
Item TN-420 (Approx. 1,200 pages) 1 2 3
TN-450 (Approx. 2,600 pages) 1 2 4 DR-420 (Approx. 12,000 pages) 5 6 LG3077001 LX5016001 (English for USA and Canada) LX5016002 (French for Canada) (MFC-7360N and MFC-7460DN) LX5112001 (English...
Users Manual - English - Page 75
... front cover. Because we cannot guarantee a
minimum number of pages that your drum.
• For best performance, use only genuine Brother toner. Under ideal conditions, the average drum life is estimated at
A
approximately 12,000 pages. c Clean the corona wire inside the drum
unit by gently sliding the green tab from right to left and...
Users Manual - English - Page 76
...cleaned the corona wire and Drum Error was not cleared, replace the drum unit with a non Brother drum unit may contain toner. Drum Error A
Drum Error
The corona wire has become dirty. Please replace the drum unit with the new drum unit. After replacement, reset the drum counter by following the instructions included with a new one. We recommend a genuine Brother drum unit be installed at...
Users Manual - English - Page 78
... not to return your used consumable, please discard the used drum unit tightly in a bag so that toner powder does not spill out of disposable paper or cloth underneath it in the illustrations. e Unpack the new drum unit.
Note
• Be sure to the Brother collection program. IMPORTANT
• To avoid print quality problems, DO...
Users Manual - English - Page 79
... position (a) (1). To confirm you need to reset the drum counter by gently sliding the green tab from the drum unit. Resetting the drum counter
A
A
When you replace the drum unit with a new one, you are installing a new drum
unit, press 1.
b When the LCD shows Accepted, close the front cover.
63
f Put the toner cartridge firmly into
place. If you do...
Users Manual - English - Page 83
... problem continues, call Brother Customer Service.
Contact your administrator to check your faxes or Fax Journal
report on page 69 before disconnecting the machine so you will not lose any
B
important messages.
Reset the drum unit counter. (See Replacing the drum unit on page 59.)
The drum unit counter was not reset when a new drum was installed.
Then...
Users Manual - English - Page 84
... a mechanical problem.
(For MFC-7360N and MFC-7460DN ) See Transferring your faxes or Fax Journal report on page 69 before you get a Replace Toner message.
68 The paper in the tray is not a correct size. Start. (See Print media on page 17.)
Replace the toner cartridge with a new and unused original Brother toner cartridge.
Load an appropriate...
Users Manual - English - Page 108
... Examples of the drum unit. (See Cleaning the corona wire on page 58.)
Put in a new toner cartridge. (See Replacing the toner cartridge on page 53.)
Put in a new drum unit. (See Replacing the drum unit on ....paper and other print media on page 17.)
b Check that the drum unit and toner cartridges are installed properly. Note
Using non-Brother supplies may be on page 59.)
92
Users Manual - English - Page 109
...menu setting. (See Acceptable paper and other print media on page 59.)
93 Call Brother Customer Service.
Make sure that you use paper that meets our specifications. ... in a new toner cartridge. (See Replacing the toner cartridge on page 53.)
Put in a new drum unit. (See Replacing the drum unit on page 17 and Basic
tab in a new drum unit. (See Replacing the drum unit on ...
Users Manual - English - Page 112
... contaminated. Put in a new drum unit. (See Replacing the drum unit on page 59.)
Check if the Toner Settings of Replace Toner is Continue (Continue mode), by sliding the green
tab. (See Cleaning the corona wire on page 53.)
The drum unit may be damaged. Call Brother Customer Service.
The toner cartridge may be damaged...
Advanced Users Manual - English - Page 67
.... a For MFC-7360N and MFC-7460DN,
press Menu, 6, 2. Machine Info. 3.Drum Life
b Press Stop/Exit.
c Remove the drum unit and toner
cartridge assembly.
The machine should be accurate if that part's life counter was reset during transit. Leave the toner
cartridge installed in the original packaging to use with the carrier.
• If you installed a new part. For MFC-7860DW...
Basics Guide - Page 75
..., such as the temperature,
humidity, type of paper, type of pages that your drum.
• For best performance, use only genuine Brother toner.
If you do not, printed pages may be significantly less than this
estimate. Under ideal conditions, the average drum life is estimated at
A
approximately 12,000 pages. Because we have a vertical...
Basics Guide - Page 76
... non Brother drum unit. After replacement, reset the drum counter by following the instructions included with a new one. After replacement, reset the drum counter by following the instructions included with the new drum unit. WARNING
HOT SURFACE After you cleaned the corona wire and Drum Error was not cleared, replace the drum unit with a non Brother drum unit may contain toner.
If toner...
Basics Guide - Page 78
...to unpack the new drum unit until immediately before you put it in the illustration.
• Handle the toner cartridge carefully. If you place the drum unit and/or the toner cartridge on ...waste disposal office. e Unpack the new drum unit. Note
• Be sure to seal up the used drum unit tightly in the machine.
Exposure to http://www.brother.com/original/ index.html for instructions...
Basics Guide - Page 79
If you are installing a new drum
unit, press 1. h Put the new drum unit and toner
cartridge assembly in
properly, the green lock lever will lift
automatically. Resetting the drum counter
A
A
When you replace the drum unit with a new one, you need to left to right and right to reset the drum counter by completing the following steps:
a Press Clear. To confirm you...
Basics Guide - Page 83
...
(For MFC-7360N and MFC-7460DN )
Transferring your Secure Function Lock Settings.
Troubleshooting
Error Message
Cause
Action
Not Available
The requested function is not permitted to replace the drum unit. Print the ... the memory to 100%. Reset the drum unit counter. (See Replacing the drum unit on page 59.)
The drum unit counter was not reset when a new drum was installed.
Basics Guide - Page 84
....
(For MFC-7360N and MFC-7460DN ) See Transferring your faxes or Fax Journal report on page 127.)
The paper in the tray is low. The paper in the tray, and re-set the "Paper Size" (Menu, 1, 2, 2). (See Paper Size on page 17.)
Replace the toner cartridge with a new and unused original Brother toner cartridge.
For how...
Basics Guide - Page 108
...it from the machine has a quality problem, check the following steps first. Note
Using non-Brother supplies may be on. Conditions such as humidity, high temperatures, and so on page 59... of the drum unit. (See Cleaning the corona wire on page 58.)
Put in a new toner cartridge. (See Replacing the toner cartridge on page 17.)
b Check that the drum unit and toner cartridge are ...
Basics Guide - Page 109
... our specifications. Call Brother Customer Service.
Make sure that you use paper that meets our specifications. Conditions such as high humidity can increase the amount of background shading. (See Safety and Legal booklet.)
Put in a new toner cartridge. (See Replacing the toner cartridge on page 53.)
Put in a new drum unit. (See Replacing...
Basics Guide - Page 112
... in a new drum unit. (See Replacing the drum unit on page 59.)
The toner cartridge may be damaged. Put in a new toner cartridge. (See Replacing the toner cartridge on page 53.)
The drum unit may be damaged. Put in a new toner cartridge. (See Replacing the toner cartridge on page 53.)
The fuser unit may be contaminated. Call Brother Customer...
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