Brother International MFC-7360N Support Question
Brother International MFC-7360N Support Question
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Question posted by Labikgmo on June 1st, 2014
How To Clear An Error Message After You Replaced The Toner Cartridge.
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Current Answers
Related Brother International MFC-7360N Manual Pages
Quick Setup Guide - English - Page 24
...
When the time comes to replace consumable items, an error will be indicated by the LCD on the control panel. For more information about the consumables for your machine, visit us at http://solutions.brother.com/ or contact your local Brother reseller. Toner cartridges
Standard Toner: TN-420 High Capacity Toner: TN-450
Drum unit DR...
Users Manual - English - Page 8
... print head resulting from packing the Inkjet MFC/Fax machine without limitation, ink cartridges, print cartridges, print rolls, thermal paper rolls, toner cartridges, drum units, OPC belts, fixing units...original protective parts or ink cartridges.) Damage to your Inkjet MFC/Fax machine remove the ink cartridges and replace them with your warranty. BROTHER MULTIFUNCTION CENTER® / FAX...
Users Manual - English - Page 13
...51
A Routine maintenance
52
Replacing the consumable items 52 Replacing the toner cartridge 53 Cleaning the corona wire 58 Replacing the drum unit 59
B Troubleshooting
64
Error and maintenance messages 64 Transferring your faxes ... jammed inside the machine 75 Paper is jammed in the Duplex Tray (MFC-7460DN and MFC-7860DW)..... 80
If you are having difficulty with your machine 82 Setting...
Users Manual - English - Page 69
... will continue printing until you get a Replace Toner message.
Routine maintenance
Replacing the toner cartridge A
Order Number: For the order numbers of document. Note
• It is turned
on page 52. When you want to replace the toner cartridge:
Toner Ended
The machine stops printing until immediately before you replace the toner cartridge. The
machine will change the print...
Users Manual - English - Page 72
... warranty coverage does not apply to any degradation to spread the toner evenly inside
the cartridge. IMPORTANT
Put the toner cartridge in the drum unit immediately after you put it from the Brother machine, we strongly recommend the use only Genuine Brother Brand replacement toner cartridges. We also strongly recommend that you continue to the machine and...
Users Manual - English - Page 74
... the machine's power switch or open the front cover until the LCD clears the Please Wait message and returns to Ready mode.
If toner scatters on for the machine to cool down before you accidentally spill or scatter toner. Note
After replacing the toner cartridge, DO NOT turn off with a sheet of the machine.
Wait for 10...
Users Manual - English - Page 79
..., printed pages may separate from the drum unit. Resetting the drum counter
A
A
When you replace the drum unit with a new one, you need to reset the drum counter by gently sliding... completing the following steps:
a Press Clear. If you hear it may have a vertical stripe. h Put the new drum unit and toner
cartridge assembly in the machine. f Put the toner cartridge firmly into
place.
Users Manual - English - Page 80
... temperature of the following: (For MFC-7360N and MFC-7460DN ) See Transferring your Secure Function Lock Settings.
The machine will hear the cooling fan running while the LCD shows Cooling Down, and Wait for a while. Then, disconnect the machine from the power for several minutes.
Error Message Access Denied
Cartridge Error
Comm.Error
Connection Fail Cooling Down Wait...
Users Manual - English - Page 82
...The toner cartridge is busy. Then, disconnect the machine from the power for several minutes and then
reconnect it.
(For MFC-7860DW...toner
correctly. Error Message Init Unable XX
Jam Duplex Jam Inside Jam Rear Jam Tray Limit Exceeded Manual Feed No Paper
No Response/Busy No Toner
Cause
Action
The machine has a mechanical problem.
(For MFC-7360N and MFC-7460DN) Received fax messages...
Users Manual - English - Page 84
... on page 17.)
Replace the toner cartridge with a new and unused original Brother toner cartridge. The machine has a mechanical problem.
(For MFC-7360N and MFC-7460DN ) See Transferring your faxes or Fax Journal report on page 53.)
The toner is not a correct size.
Buy a new toner cartridge before disconnecting the machine so you get a Replace Toner message.
68
The paper...
Users Manual - English - Page 102
...power switch is turned on.
Check that the toner cartridge and drum unit are installed properly. (See Replacing the drum unit on page 59.)
Check ... is showing an error message. (See Error and maintenance messages on page 48.)
(For MFC-7860DW) Contact your Secure Function Lock Settings. Right-click Brother MFC-XXXX Printer. Right-click Brother MFC-XXXX Printer. The...
Users Manual - English - Page 156
T
TAD (telephone answering device), external 29
connecting 35 recording OGM 36 Teen Ring 32 Telephone line connections 35 difficulties 82 interference 91 multi-line (PBX 36 Text, entering 122 Toner cartridge replacing 53 Troubleshooting 64
document jam 70, 71
error messages on LCD 64 if you are having difficulty
copy quality 86 incoming calls 85 network 89...
Basics Guide - Page 13
...51
A Routine maintenance
52
Replacing the consumable items 52 Replacing the toner cartridge 53 Cleaning the corona wire 58 Replacing the drum unit 59
B Troubleshooting
64
Error and maintenance messages 64 Transferring your faxes ... jammed inside the machine 75 Paper is jammed in the Duplex Tray (MFC-7460DN and MFC-7860DW)..... 80
If you are having difficulty with your machine 82 Setting...
Basics Guide - Page 69
... appears on the LCD, you need to replace the toner cartridge:
Replace Toner
The machine will need to replace the toner cartridge:
Toner Ended
The machine stops printing until you put it ready before you replace the toner cartridge with the machine is a Starter toner cartridge that you clean the machine when you get a Replace Toner message.
cartridge yield is running low, the LCD...
Basics Guide - Page 72
.../or may result in the drum unit immediately after you DO NOT refill the toner cartridge provided with both hands and
gently shake it in the illustrations.
56 Use or attempted use only Genuine Brother Brand replacement toner cartridges. IMPORTANT
Put the toner cartridge in unsatisfactory print quality. We also strongly recommend that you have removed the...
Basics Guide - Page 74
...clears the Please Wait message and returns to cool down.
If toner scatters on a clean, flat surface with cold water.
58 WARNING
HOT SURFACE After you accidentally spill or scatter toner.
CAUTION
We recommend that you place the drum unit and toner cartridge... Ready mode.
Note
After replacing the toner cartridge, DO NOT turn off with a sheet of the machine will be extremely hot.
Basics Guide - Page 80
... Cooling Down, and Wait for a while
Cause
Action
The function you want to be replaced.
Error Message Access Denied
Cartridge Error
Comm.Error
Connection Fail Cooling Down Wait for a while. Poor telephone line quality caused a communication error.
cartridge, then re-install the toner cartridge
in Polled Waiting mode. Send the fax again or connect the machine to poll a fax...
Basics Guide - Page 84
...a Replace Toner message.
68 Error Message Replace Toner
Scan Unable XX
Size Error DX Size mismatch Toner Ended Toner Low
Cause
Action
The machine will stop printing until the LCD shows Toner Ended.
Then, disconnect the machine from the power for several minutes and then reconnect it .
If the problem continues, call Brother Customer Service.
Buy a new toner cartridge before...
Basics Guide - Page 102
... that the toner cartridge and drum unit are available only
when the machine is illuminated. (See How to see if the LCD is online: (Windows® 7 and Windows Server® 2008 R2) Click the Start button and Devices and Printers. Make sure that the machine is showing an error message. (See Error and maintenance messages on page...
Basics Guide - Page 156
T
TAD (telephone answering device), external 29
connecting 35 recording OGM 36 Teen Ring 32 Telephone line connections 35 difficulties 82 interference 91 multi-line (PBX 36 Text, entering 122 Toner cartridge replacing 53 Troubleshooting 64
document jam 70, 71
error messages on LCD 64 if you are having difficulty
copy quality 86 incoming calls 85 network 89...
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