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Brother International HL-5470DW Support Question

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Question posted by Jsegal31464 on December 11th, 2012

Can't Print Wirelessly To Hl-5470

I use word for Max 2008, and while i can print on my HL-5470 when I use a USB cable, when I try to print wirelessly, the word document vanishes and an error report comes up. I can print wirelessly to the printer from programs other than word.

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Related Brother International HL-5470DW Manual Pages

Network User's Guide - English - Page 3

... for a wireless network (For HL-5470DW(T) and HL-6180DW(T)) 9 Overview...9 Confirm your network environment...10 Connected to a computer with a WLAN access point/router in the network (Infrastructure mode) ...10 Connected to a wireless capable computer without a WLAN access point/router in the network (Ad-hoc mode)...11 Wireless configuration temporarily using a USB cable (Recommended for...

Network User's Guide - English - Page 12

.... 6 f With the correctly programmed IP address, you do not use a DHCP/BOOTP/RARP server), the device will see Printing the Network Configuration Report (For HL-5470DW(T) and HL-6180DW(T)) uu page 41 ). Changing your machine. You can find the Node Name and MAC Address (Ethernet Address) by printing the Printer Setting Page (For HL-5450DN(T), see Printing the Printer Settings Page (For...

Network User's Guide - English - Page 15

... the setup methods outlined in both a wired and wireless network, only one connection method can be used in the Quick Setup Guide. 3 The wireless setup method using an enterprise wireless network you are using the installer CD-ROM and a USB cable is the easiest method for setup. For additional wireless configuration methods please read this chapter for more details...

Network User's Guide - English - Page 16

... Protected Setup) supported access point. 2 Wireless network machine (your environment.  Wireless configuration temporarily using a USB cable (Recommended) See Wireless configuration temporarily using the PIN Method of WPS (Wi-Fi Protected Setup) uu page 29. 10 Configuring your machine for a wireless network (For HL-5470DW(T) and HL-6180DW(T)) Confirm your network environment Connected...

Network User's Guide - English - Page 18

... your Brother machine to your network, we have previously configured the wireless settings of the first WEP key only. 12 Configuring your machine for a wireless network (For HL-5470DW(T) and HL-6180DW(T)) Wireless configuration temporarily using a USB cable (Recommended for Windows®) It is recommended that you use a PC wirelessly connected to your network for this installation.

Network User's Guide - English - Page 22

... to not broadcast the SSID, you have a USB cable to use for a wireless network (For HL-5470DW(T) and HL-6180DW(T)) (Macintosh) 3 1 The opening screen ...wireless setup failure screen appears, click Retry and try again. d Follow the on-screen instructions to the printer driver installation. After you can proceed to configure the wireless settings. 3 Note • When the Available Wireless...

Network User's Guide - English - Page 25

If you would like to continue installing the printer driver, please choose Install Printer Driver from the CD-ROM menu. 19 i If your machine's wireless status report. Configuring your machine for a wireless network (For HL-5470DW(T) and HL-6180DW(T)) g Enter the Network Key you wrote down in step a. (For information on the printed report and refer to uu Quick Setup Guide...

Network User's Guide - English - Page 28

... HL-5470DW(T) and HL-6180DW(T)) m Enter the WPA key you would like to continue installing the printer driver, please choose Start Here OSX from the CD-ROM menu. (Macintosh) You have chosen. 3 p If your machine's wireless status report. o The machine will print your wireless device is connected successfully, the display shows Connected. If the connection failed, check the error...

Network User's Guide - English - Page 41

... HL-5450DN(T)) or Network Configuration Report (For HL-5470DW(T) and HL-6180DW(T)) 4 See Printing the Printer Settings Page (For HL-5450DN(T)) uu page 41. The LCD is a 16 character single line display. 4 With the control panel you can do the following: Change the print server settings using the control panel (For HL-5470DW(T) and HL-6180DW(T)) 4 See Network menu (For HL-5470DW(T) and HL...

Network User's Guide - English - Page 62

...; The store directory is write-enabled. • The File is not correct. Using Web Based Management, confirm that : • The Username 1 and Password in Web Based Management the Log Access Error message will appear when you choose the Cancel Print option in Authentication Setting are correctly configured. Make sure that the settings to...

Network User's Guide - English - Page 70

...IEEE 802.1x authentication using: (Wired network)  BRAdmin Professional 3 (Wireless network) 6  Wireless setup wizard from the control panel (For details, see Configuring your machine for an enterprise wireless network uu page 23.)  Wireless setup wizard on the CD-ROM (For details, see Wireless configuration temporarily using a USB cable (Recommended for Windows®...

Network User's Guide - English - Page 87

See Printing the Printer Settings Page (For HL-5450DN(T)) uu page 41 or Printing the Network Configuration Report (For HL-5470DW(T) and HL-6180DW(T)) uu page 41. This is not found on the network even after using Status Monitor. Note If the User Account Control screen appears, (Windows Vista®) Click Continue. (Windows® 7) Click Yes. (Windows Server® 2008) Type...

Quick Setup Guide - English - Page 2

... damage to the machine because it is not attached to a Gigabit Ethernet Network, use a USB 2.0 cable (Type A/B) that is no longer than 2 meters (6 feet). Network cable For HL-5470DW(T), use a straight-through Category 5 (or greater) twisted-pair cable for any reason you connect the machine to the Lower Tray. USB cable It is not a standard accessory. Buy the appropriate interface...

Quick Setup Guide - English - Page 5

b Turn the machine's power switch on. 5 Wireless setup (if needed) For wireless setup using the USB and wired network connections, go to step 9 on the machine Important DO NOT connect the interface cable yet. Then go to b. b If you will be able to configure the wireless settings later. The wireless setup for Windows® users will need to...

Quick Setup Guide - English - Page 8

... click Next. e Connect the USB cable to the USB port marked with the symbol on with Administrator rights. USB Windows® For USB Interface Cable Users for Windows® 9 Before you install b Click Install Printer Driver, and click Yes if you have already connected the cable, disconnect it. Important • If there are any programs running, close them. •...

Quick Setup Guide - English - Page 10

...drivers and information for the Mac OS X you are using, visit http://solutions.brother.com/.) Note If you install 10 Install the printer driver a Make sure your machine is connected to the ... Double-click the Start Here OSX icon. USB Macintosh For USB Interface Cable Users for Macintosh 9 Before you want to add the PS driver (BR-Script3 printer driver), please go to the Brother Solutions ...

Quick Setup Guide - English - Page 18

..., your system administrator, or internet provider. You should see the documentation provided with your wireless access point/router, you in any other users, choose the method you are using Windows® XP, or using a USB cable (Windows® only) It is recommended that you use a USB cable during configuration (cable not included). • If you prefer for your environment. Item...

Quick Setup Guide - English - Page 20

... Next. e Choose Yes, I have a USB cable to My Computer (Computer), double-click the CD-ROM icon, and then double-click start.exe. Check the box after you accept the license agreement. Note If you choose Network Shared Printer, choose your machine in an IEEE 802.1x supported wireless network, see Using IEEE 802.1x authentication...

Quick Setup Guide - English - Page 21

...machine. To install the printer driver, continue to your network. • If the wireless setup failure screen appears, click Retry. Windows® Macintosh Wireless Network 21 To continue configuration... -screen instructions for wireless communication. Note • The settings will be sent to step 13-e on page 18, and then click Next. l Disconnect the USB cable between the computer and...

User's Guide - English - Page 48

... is in an error state. • The machine is not connected to the machine correctly. 42 Driver and Software  Auto Detect (4) The Auto Detect function finds the currently installed optional devices and shows the available settings in a shared network environment. • The cable is connected to the print server using a USB cable in the printer driver.