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Brother International HL 5370DW Support Question

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Question posted by clfehr on October 26th, 2012

It Will Not Grab Paper From The Tray But Will Grab It From The Manual Feed

I have an HL 5370 - paper error light comes on when I try printing - tray is full of paper. I can feed pages in the manual feed OK though.

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Related Brother International HL 5370DW Manual Pages

Users Manual - English - Page 18

... centigrade). • If you use bond paper, paper having a rough surface or paper that is wrinkled or creased, the paper may exhibit degraded performance. If you choose which paper to use with a moisture content of paper in the printer. To help you use ink jet paper because it may occur in the paper tray at the same time because it...

Users Manual - English - Page 21

... While pressing the blue paper-guide release lever (1), slide the paper guides to use, see About paper on page 6.) a Pull the paper tray completely out of the printer. Make sure that the guides are only for Tray1. (For the recommended paper to fit the paper size. Printing methods Printing on plain paper, bond paper and transparencies Printing on plain paper, bond paper or transparencies from...

Users Manual - English - Page 26

... MP tray support flap (1). 1 c Lift up the support flap to prevent paper from the MP tray (For the recommended paper to use, see About paper on plain paper, bond paper or transparencies from sliding off the face-down output tray, or remove each page as soon as it gently. Printing on page 6.) a Open the MP tray and lower it comes out of the printer...

Users Manual - English - Page 30

... tray through to use, see About paper on page 6 and Types of the printer. Printing Methods Printing on the right-hand side, toward you want to print on thick paper, labels or envelopes. (For the recommended paper to the back of envelopes on 2 page 9.) a Open the back cover (back output tray). c Open the MP tray and lower it gently. 20 Use this paper feed...

Users Manual - English - Page 45

... tab of the Basic tab. 1 6 2 3 5 4 a Choose the Paper Size, Orientation, Copies, Media Type , Resolution and Print Settings(1). The screens on your computer will vary depending on the left side of the Printer Properties dialog box. c Choose the Paper Source(3). b Choose the Multiple Page and Duplex / Booklet setting (2). d Click OK(4) to the default settings, click Default(5), then...

Users Manual - English - Page 49

... can set the following in Printer Function: „ Scaling (1) „ Reverse Print (2) „ Use Watermark (3) „ Header-Footer Print (4) „ Toner Save Mode (5) „ Administrator (6) „ Other Print Options (7) Scaling 3 You can choose Auto Select, Tray1, Tray2 1, Tray3 1, MP Tray or Manual and specify separate trays for printing the first page and for printing from the second...

Users Manual - English - Page 53

... 3 This feature allows you to improve a print quality problem. „ Reduce Paper Curl If you do not need to HQ 1200. Error Message Printout You can choose whether the printer reports problems by printing an error page. Selections are printing only a few pages, you choose this setting. For details, see Error message printout on paper may be improved. We recommend that...

Users Manual - English - Page 63

... were turned off , the Status LED lights up the printer to start printing. 3 For more information about Sleep Time setting change the printer driver setting in Media Type to a thin setting. „ Improve Toner Fixing If you choose this setting, the toner fixing on paper may be reduced. Receiving a print file or document or pressing Go...

Users Manual - English - Page 66

... printer automatically turns on the Manual Feed mode when you want to add the billing information to the cover page, enter text in the Multi-purpose Tray. 56 Cover Page You can choose Auto Select, Tray1, Tray2 1, Tray3 1, MP Tray 2 or Manual, and specify separate trays for printing the first page and for the cover page. „ Billing Info If you put paper...

Users Manual - English - Page 70

... the printer driver setting in the text box on paper may be improved. For more information about Sleep Time setting change the sleep time, choose Manual and then enter the time in Media Type to start printing. Driver and Software „ Improve Print Output... We recommend that you want to change , please visit the product page...

Users Manual - English - Page 94

... to use the printer. „ Form feed If the yellow Status LED is an error, the printer will recover automatically from some errors. If you want to the Ready state. „ Error recovery If there is on page 41. 84 If you press Job Cancel while printing, the printer will immediately stop printing and will then eject the paper. icon and...

Users Manual - English - Page 127

..., put it before printing. Increase the RAMDISK size. Troubleshooting Error message Action No Paper No Paper for Manual Feed No Paper MP or Size Mismatch No Paper in Tray 1 or Size Mismatch No Paper in Tray 2 or Size Mismatch No Paper in the current driver setting. See About paper on your dealer or Brother Customer Service for a replacement paper feeding kit (paper pick up roller...

Users Manual - English - Page 128

... Basic tab, choose Manual in the supplied Windows® driver and try again. If you want to print the remaining data in the printer memory. Cancel the print job if you want to print the remaining data in the printer memory. See Installing extra memory on page 91. „ Press Go to turn the error message printout on your...

Users Manual - English - Page 129

... application manual.) A paper jam has occurred. „ Clear the jammed paper. (See Paper jams and how to clear them on page 120.) The printer does not print. „ Make sure that the cable is connected to print on the size of the printer driver. 7 The printer does not feed „ The printer can feed envelopes from the MP tray. „ Make sure that no error...

Users Manual - English - Page 130

... by following the steps below . 7 CAUTION After you can install the paper tray, and then close the front cover. The printer will be extremely hot. If the printer does not start printing, check that all the remaining jammed paper has been removed from the printer. Then try printing again. 120 If you do this, you open the front cover...

Users Manual - English - Page 139

... matches the type of paper you have a print quality problem, print a test page first (see Print a test page on page 6. „ Make sure that meets our specifications. See Positioning the printer on page 5. See Positioning the printer on page 5. „ If the whole page is probably not the printer. If the printout looks good, the problem is too light, Toner Save Mode may...

Users Manual - English - Page 140

... inside the drum unit by itself. See Positioning the printer on page 102. Call Brother Customer Service. 7 All black White lines across the page „ Check the printer's environment. Hollow print „ The drum unit may be damaged. Put in a new drum unit. See About paper on page 113. „ The drum unit may disappear by sliding...

Users Manual - English - Page 142

... not use label sheets for laser printers, the glue from Tray 1, 2 or 3 on page 113. 7 „ Make sure the primary corona wire cleaner is not inside the drum unit by sliding the blue tab. Put in a new toner cartridge. See Cleaning the corona wire on page 11. See Printing on plain paper, bond paper or transparencies from the...

Users Manual - English - Page 143

... the stack of paper in the tray or try rotating the paper 180° in the paper tray. Also, fan the paper stack and then rotate the paper 180° in the paper tray too long. See Printing on plain paper, bond paper or transparencies from Tray 1, 2 or 3 on page 6. „ If you do not use the printer often, the paper may have finished printing, open the back...

Users Manual - English - Page 147

... damaged or broken. 'There was an error writing to „ Make sure the printer is turned on and that no error LEDs are lit on . „ Make sure that the printer is connected directly to print from the application. printer. Troubleshooting Network problems (For HL-5350DN and HL-5370DW) 7 For problems concerning using your printer on a Network, see the Network...