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Question posted by tetsuGiska on March 17th, 2014

Hl5370 Dw Will Not Feed Thru Paper No Paper Jam

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Related Brother International HL 5370DW Manual Pages

Users Manual - English - Page 9

......82 Control panel buttons...84 Print a test page ...85 Print the Printer Settings page...86 Print Fonts ...87 Default settings...88 5 Options 89 Lower...Paper handling ...119 Paper jams and how to clear them ...120 Jam MP tray / Tray1 / Tray2 / Tray3 / Inside 120 Jam Rear / Duplex...125 Improving the print quality...129 Solving print problems ...136 Network problems (For HL-5350DN and HL-5370DW...

Users Manual - English - Page 18

... neutral paper. To help you use paper that is not recommended, a paper jam or misfeed may occur in the paper tray at the same time because it may cause a paper jam or damage your paper on page 145. 8 Do not use acidic or alkaline paper. „ Use long-grain paper. „ Use paper with a moisture content of approximately 5%. „ This printer can...

Users Manual - English - Page 19

...; DO NOT use envelopes that have feed and print quality problems due to make sure that you want. Note • DO NOT print envelopes using the envelopes in a laser printer. Printing Methods Types of envelopes 2 Most envelopes will be using duplex printing. • You must choose the same paper size from a supplier who 2 understands...

Users Manual - English - Page 25

IMPORTANT When printing on transparencies, remove each transparency at once after printing. „ Macintosh printer driver 1 Printing Methods 2 3 g Send the print data to curl. 15 Stacking the printed transparencies may cause a paper jam or the transparency to the printer.

Users Manual - English - Page 29

IMPORTANT When printing on transparencies, remove each transparency at once after printing. Stacking the printed transparencies may cause a paper jam or the transparency to the printer. „ Macintosh printer driver 1 Printing Methods 2 3 g Send the print data to curl. 19

Users Manual - English - Page 34

...Make sure that the paper is not, the paper may cause the paper to jam or curl. • If envelopes get smudged during printing set the Media Type to Thick Paper or Thicker Paper to the original position....size double flap envelopes are pulled down at once after printing, choose DL Long Edge in Paper Size, from the Basic tab. Stacking the sheets or envelopes may not be fed properly,...

Users Manual - English - Page 35

... is closed. • Make sure that there may be paper jams or poor print quality. (If there is a paper jam, see Paper jams and how to clear them on your operating system. •...paper 2 „ If the paper is thin, it may wrinkle. „ If paper is curled, flatten it, and then put it is possible that the paper tray is completely inserted into the printer. • If paper is not feeding...

Users Manual - English - Page 37

... have to straighten them, or you may get paper jams. 2 a In the printer driver choose the Basic tab, and choose the Duplex printing mode from the Duplex / Booklet setting, and then from the Basic tab choose the Paper Source to be printed on first facing up. The printer will appear. b Click the Duplex Settings... c Choose...

Users Manual - English - Page 86

... following states: No paper / Paper jam / Cover open 5) Status LED The Status LED will flash depending on . The LED is in this chapter. LED is off. or or or or LED is on the printer status. 6) Job Cancel button 1 Job Cancel / ALL Job Cancel 7) Go button Wake-up / Error recovery / Form feed / Reprint The LED...

Users Manual - English - Page 90

... will turn on for 0.5 seconds and off for 0.5 seconds. 80 If the printer does not start printing, press Go. The Back Cover LED will turn on for 0.5 seconds and off for 0.5 seconds. Paper jam Clear the paper jam. The Paper LED will turn on for 0.5 seconds and off for 0.5 seconds. Size mismatch Put the same size...

Users Manual - English - Page 121

... power switch and unplug the printer. 6 b Unplug the power cord and interface cable from the printer. d Dampen a soft cloth with lukewarm water and wipe the separator pad (1) in the paper tray with it. 1 111 In that case, clean the paper pick-up roller is stained, the printer may not feed paper. c Pull the paper tray out of the...

Users Manual - English - Page 125

... Monitor Error Message appears See Error messages in the Status Monitor on page 116. „ Paper handling See Paper handling on page 119 and Paper jams and how to the printer and the computer. „ The correct driver for the printer has been chosen and is installed. „ The computer is incorrect See Solving print problems...

Users Manual - English - Page 126

... of its life. Drum Error „ See Cleaning the corona wire on page 84. „ Reduce the complexity of the printer. Set the correct paper that you selected in . Jam Tray 2 Jam Tray 3 Jam Inside Jam Rear Jam Duplex Memory Full „ Press Go to replace the current one. No Toner „ Add more memory. See Control...

Users Manual - English - Page 129

... up your application manual.) A paper jam has occurred. „ Clear the jammed paper. (See Paper jams and how to clear them on page 120.) The printer does not print. „ Make sure that meets Brother recommended paper specifications. (See About paper on page 6.) Problem Recommendation The printer does not feed paper. „ If there is paper in the printer driver. „ Clean the...

Users Manual - English - Page 130

... cover or back cover (back output tray) of the printer will resume printing automatically. If the printer still does not start printing automatically, press Go. Troubleshooting Paper jams and how to clear them 7 Jam MP tray / Tray1 / Tray2 / Tray3 / Inside 7 If a paper jam occurs inside the MP tray or paper tray, the printer will flash the Paper LED as follows.

Users Manual - English - Page 131

...take out the drum unit and toner cartridge assembly. The jammed paper will be pulled out with the drum unit and toner ...paper from the paper tray and straighten the stack when you have installed the drum unit improperly, then this may cause a paper jam in the machine. Troubleshooting Note • Always remove all paper from feeding through the printer at one time and prevents paper jams...

Users Manual - English - Page 135

Troubleshooting Jam Rear / Duplex 7 If a paper jam occurs behind the back cover (back output tray) or inside the duplex tray, the printer will be extremely hot. To prevent injury, when you open the front cover or back cover (back output tray) of the printer will flash the Back Cover and Paper LED as shown below. If you...

Users Manual - English - Page 155

...(20 to 24 lb), although this printer. We recommend that you use paper that you use neutralized paper for laser printers. However, many forms of the paper in general use with acid paper, neutralized paper is recently taking the place of acid paper because of the paper is short grain. Short grain paper is suitable for laser printers. Appendix Important information for choosing...

Quick Setup Guide - English - Page 4

... paper is completely inserted into the printer. 1 4 e Put the paper tray firmly back in the printer. 3 Load paper in the paper tray a Pull the paper tray completely out of paper well to fit the paper size you are loading in the tray. c Fan the stack of the printer. b While pressing the blue paper-guide release lever a, slide the paper guides to avoid paper jams...

Quick Setup Guide - English - Page 51

...feed / Reprint/ Enable or Disable the wireless network For the details of the control panel, see chapter 4 of its life or the corona wire needs cleaning. 5 d Paper LED The Paper LED indicates when the paper tray is empty or there is a paper jam...User's Guide on the printer status. f Job Cancel button 7 Stops or Cancels the print operation in the back of the printer. 2 b Toner LED...