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Brother International HL 5370DW Support Question

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Question posted by SeoaCruz on July 23rd, 2014

Brother Hl5370dw Will Not Pick Up Paper

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Related Brother International HL 5370DW Manual Pages

Users Manual - English - Page 1

.../ where you can get product support, the latest driver updates and utilities, and answers to -speech' software. Version A USA Brother Laser Printer USER'S GUIDE HL-5340D HL-5350DN HL-5370DW For visually-impaired users You can read this User's Guide thoroughly before you can use it from the CD-ROM directly. Please read this manual ...

Users Manual - English - Page 9

... ...106 Cleaning the outside of the printer 106 Cleaning the inside of the printer...108 Cleaning the paper pick-up roller...111 Cleaning the corona wires...Paper handling ...119 Paper jams and how to clear them ...120 Jam MP tray / Tray1 / Tray2 / Tray3 / Inside 120 Jam Rear / Duplex...125 Improving the print quality...129 Solving print problems ...136 Network problems (For HL-5350DN and HL-5370DW...

Users Manual - English - Page 10

...Printer specifications...139 Engine ...139 Controller ...140 Software ...141 Control panel ...141 Paper handling ...141 Media specifications ...142 Supplies ...142 Dimensions / weights...143 Other...143 Computer requirements...144 Important information for choosing your paper... Countries) 158 Brother numbers ...158 C Appendix (for USA and Canada) 159 Brother numbers ...159 D Index 161 ix

Users Manual - English - Page 16

...trays in the printer driver and this guide are as follows: 2 2 2 Paper tray Multi-purpose tray Optional lower tray unit Duplex unit for each printing method by clicking p in the table. Printing Methods2 2 Printing Methods 2 About paper Type and size of paper The printer loads paper from the printer driver Plain Paper p p Recycled Paper Bond Paper Thin Paper p Thick Paper or Thicker...

Users Manual - English - Page 18

... g/m2 (20 to 24 lb). „ Use neutral paper. DO NOT put different types of paper in the printer. Printing Methods Recommended paper 2 Plain paper Europe Xerox Premier TCF 80 g/m2 Xerox Business 80 g/m2 USA Xerox 4200 20 lb 2 Hammermill Laser Print (24 lb=90g/m2) Recycled paper Xerox Recycled Supreme 80 g/m2 (Not supported) Transparency...

Users Manual - English - Page 19

...; DO NOT use any Brother warranty or service agreement. Note • DO NOT print envelopes using duplex printing. • You must choose the same paper size from a supplier who 2 understands that you use envelopes that cannot be thicker than the paper weight specifications for your application as the paper in a laser printer. Printing Methods Types of...

Users Manual - English - Page 43

... a link on the supplied CD-ROM. Driver and Software Windows® printer BR-Script printer Macintosh Printer LPR / CUPS driver driver Driver printer driver 1 Windows® 2000 Professional p p Windows® XP Home Edition... Linux distribution and to internet is required. 33 You can also download the printer driver from a link on CD-ROM, click Install Other Drivers or Utilities,...

Users Manual - English - Page 52

... change, please visit the product page at http://solutions.brother.com/ and see "Information". Driver and Software Sleep Time 3 When the printer does not receive data for a certain period of time.... The page protection feature allows the printer to create the full-page image to process the image before physically moving the paper through the printer. Click Off to save power. We ...

Users Manual - English - Page 54

... and then choose the paper size from . Right-click the Brother HL5340D/HL-5350DN/HL-5370DW series icon and select Properties to save your document. 44 The Auto Select setting will be printed from the pull-down menu and click Update to access the Accessories tab. 1 Printers for each tray so the paper is used for each...

Users Manual - English - Page 74

... a Network, see the Network User's Guide on page 75.) Installing the BR-Script3 printer driver 3 You need to install the BR-Script3 printer driver using the following instructions. Before installing the BR-Script3 printer driver, delete from the Printer list any other Brother drivers that are for Macintosh) 3 Note • To use a USB cable, only...

Users Manual - English - Page 92

...Fuser unit failure 1 Main PCB failure Laser unit failure Main motor failure High voltage failure DIMM error FAN Failure Drum Paper Status 1 If this error occurs, turn off the printer power switch, wait a few seconds,...needed by the user, the printer will light up all the LEDs as shown in the table below . 4 If you see the service call your dealer or Brother Customer Service. 82 If ...

Users Manual - English - Page 127

... RAMDISK size. Replace PF KitMP Call your dealer or Brother Customer Service for a replacement paper feeding kit (paper pick up roller and separation plate) for the MP tray. Replace Laser Unit Replace Toner Toner Low Call your document: „ Graphics mode „ TrueType mode „ Use Printer TrueType® Fonts Service call indications on page 6. „...

Users Manual - English - Page 129

... chosen in the printer driver. „ Clean the paper pick-up the output tray support flap. 1 119 When printing on normal paper, „ Change the printer driver setting in Media Type to print on the size of envelopes you are using paper that meets Brother recommended paper specifications. (See About paper on page 6.) Problem Recommendation The printer does not feed...

Users Manual - English - Page 138

... drum unit and toner cartridge assembly back in the printer. k Make sure that the Back Cover and Paper LED are off and then, the Status LED lights green. 128 g Fully close the front and back covers. h Pull the duplex tray completely out of the printer or the duplex tray. 7 j Put the duplex tray...

Users Manual - English - Page 140

... 5.) „ If the problem is not solved after printing a few pages, put in the drum unit. Call Brother Customer Service. 7 All black White lines across the page „ Check the printer's environment. A rough surfaced paper or thick print media can cause hollow print. Put in a new drum unit. Put in a new drum unit...

Users Manual - English - Page 142

...Call your dealer or Brother Customer Service. „ Make sure that meets our specifications. See Replacing the toner cartridge on page 16. „ The paper tray may be damaged.... „ Clean the primary corona wire inside of poor print quality Recommendation „ The drum unit may be damaged. Page skewed „ If you use label sheets for laser printers...

Users Manual - English - Page 150

... B, set C), EAN-128 (set A, set B, set C) 140 Appendix Controller 0 Model HL-5340D HL-5350DN HL-5370DW Processor 300MHz Memory Standard 16 MB 32 MB Option 1 SO-DIMM (144pin) slot (64, 128, 256, 512MB); Install from the supplied CD-ROM. 4 Brother original Windows® utility for printer and print server management. expandable up to 528 MB 1 SO...

Users Manual - English - Page 155

We recommend that you use neutralized paper for this printer is suitable for laser printers. Acid paper and neutralized paper 0 Paper can be classified into two types, long grain and short grain. However, many forms of acid paper can be classified as the long edge of the paper. Use paper that is able to print on the paper's package. We recommend that...

Network Users Manual - English - Page 23

... 2 The BRAdmin Light utility is available for Windows® 2000 users „ For Mac OS X 10.3.9 or greater Double-click Macintosh HD (Startup Disk) / Library / Printers / Brother / Utilities / BRAdmin Light.jar file. Configuring your machine for a network Setting the IP address and subnet mask 2 Using the BRAdmin Light utility to configure your...

Quick Setup Guide - English - Page 46

... Other Information Regulations Federal Communications Commission (FCC) Declaration of Conformity (For USA only) Responsible Party: Brother International Corporation 100 Somerset Corporate Boulevard Bridgewater, NJ 08807-0911 USA Telephone: (908) 704-1700 declares,...the products Product name: Model number: Laser Printer HL-5370DW HL-53 comply with EN55022 (CISPR Publication 22)/Class B.