Brother International HL-2270DW Support Question
Brother International HL-2270DW Support Question
Find answers below for this question about Brother International HL-2270DW.Need a Brother International HL-2270DW manual? We have 3 online manuals for this item!
Question posted by reneegip8 on February 16th, 2013
How Do I Fix My Brother Hl-2270dw If There Is A Main Motor Failure?
I changed the drum and the tonor on the printed but I'm still getting this error message and further research led me to believe it's the motor. Do I need to change the motor or get a new printer all together?
Current Answers
Related Brother International HL-2270DW Manual Pages
Users Manual - English - Page 4
... Cleaning the drum unit ...86 Cleaning the paper pick-up roller...93
Packing and shipping the machine ...95
5 Troubleshooting
99
Identifying your problem ...99 Error messages in the Status Monitor 100 Paper handling ...102 Paper jams and how to clear them ...104 Improving the print quality...111 Solving print problems ...118 Network problems (HL-2250DN / HL-2270DW only...
Users Manual - English - Page 23
... are printed, see Improving the print quality on page 111. • If envelopes get smudged during printing set the Media Type to Thick Paper or Thicker Paper to increase
the fixing temperature....print again. • Envelope joints that are creased after printing, choose DL Long
Edge in the manual feed slot with the longest edge of labels or envelope as soon as it has been printed. Put a new...
Users Manual - English - Page 28
... Administrator 1
Use Reprint 1
Sleep Time
Macro 1 2
Density Adjustment 1
Error Message Printout 1
Improve Print Output
Skip Blank Page
Print Profiles 1
1 These settings are not available with the Macintosh printer driver. 2 These settings are not available with the HL-2230, HL-2240, HL-2240D and HL-2242D.
24
Users Manual - English - Page 32
... types of the paper automatically.
• Duplex (Manual)
The machine prints all the even numbered pages first.
Then the printer driver will be selected. button becomes available to do duplex printing, use these options.
• Duplex (HL-2240D / HL-2242D / HL-2250DN/ HL-2270DW only)
The machine prints on both sides of duplex binding direction available for binding in...
Users Manual - English - Page 33
...change the order of the page number.
2
• Booklet (HL-2240D / HL-2242D / HL-2250DN / HL-2270DW only)
The machine prints on both sides of the paper automatically.
• Booklet (Manual)
The machine prints...second page onwards.
29 Then the printer driver will be printed. Driver and Software
Booklet / Booklet (Manual)
Use this option to print a document in the Duplex Settings...
Users Manual - English - Page 36
... an overlay on page 60. Density Adjustment 2
Increase or decrease the print density. Other Print Options... Note If you set the following in Printer Function: Use Reprint Sleep Time Macro (HL-2250DN / HL-2270DW only) Density Adjustment Error Message Printout Improve Print Output Skip Blank Page
2 2
Use Reprint 2
The machine...
Users Manual - English - Page 37
... you to a thin setting.
• Improve Toner Fixing
If you choose this setting may be improved. If this selection does not provide enough improvement, change the printer driver setting in Resolution
33
Driver and Software
Error Message Printout 2
You can choose whether the machine reports problems by printing an error page. Skip Blank Page 2
If Skip Blank...
Users Manual - English - Page 38
... can edit and save a new print profile.
Restore default profiles (3) Click to restore all the default print profiles.
Always show Print Profile tab first (4) When you always want to show the Print Profiles tab first, select this check box.
34 Driver and Software
Print Profiles tab
2
2
1
2 3 4
Print Profiles (1) The printer driver of the machine has...
Users Manual - English - Page 40
... Website (2) You can visit our Website for genuine Brother supplies by clicking this button.
Brother CreativeCenter (3) You can check the current driver settings.
About... (6) This will show the list of the printer driver files and version information.
Print Fonts (7) (HL-2250DN / HL-2270DW only) This will print the pages that show how the internal settings...
Users Manual - English - Page 41
... size that your document will be printed from the drop-down list and click Update to access the Tray Settings tab.
1 Select Settings and then Printers for Windows® 2000 users.
... size defined for the tray and manual feed slot. Right-click the Brother HL-2230/HL-2240/HL2240D/HL-2242D/HL-2250DN/HL-2270DW series icon and select Properties to save your document.
37 Highlight the paper...
Users Manual - English - Page 42
... (any errors that may happen with the machine) when printing.
If it fails to receive the information, the screen will query the machine and display its serial number. Brother HL-2270DW), and then Status Monitor.
1 Programs for Windows® 2000 users
38 Driver and Software
Serial No. (2)
By clicking Auto Detect, the printer driver will...
Users Manual - English - Page 62
...then back on page 58, and report the error status to your dealer or Brother Customer Service. Leave the machine for approx.15 minutes with the power on again. LED error indication
LEDs
Main PCB failure
Toner
Drum Error Ready
Fuser unit failure 1
Laser unit Main motor High voltage FAN Failure Zero Cross
failure
failure
failure
Error
1 If this error occurs, turn off the machine's power...
Users Manual - English - Page 72
... static electricity, DO NOT touch the electrodes shown in the
illustration.
• To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
• We ... when you continue to the machine from the Brother machine, we strongly recommend the use of genuine Brother supplies.
• We recommend that you place the drum unit and toner cartridge assembly on page 82....
Users Manual - English - Page 104
.... See Acceptable paper and other print media on page 84.
If your LEDs still show the same error indication after you want to the following table. Cancel the print job if you selected in the current driver setting.
Press Go to clear them on again.
Error message CARTRIDGE ERROR DRUM END SOON DRUM ERROR
DRUM STOP DUPLEX DISABLED 1 FRONT...
Users Manual - English - Page 105
... memory. See Acceptable paper and other print media on your document or lower the print resolution.
(HL-2250DN / HL-2270DW only) Change the following settings in Print Settings, and then click the Manual Settings....
Replace the drum unit with a new one . See Service call error
Check the LED indication to print the remaining data in the current...
Users Manual - English - Page 122
... to print the remaining data in the machine memory. An error message MEMORY FULL appears.
Press Go to the port only. An error message PRINT OVERRUN ...Printer TrueType® Fonts 1
The headers or footers appear when the document displays on page 60.
Reduce the complexity of your document or select a lower print resolution.
(HL-2250DN / HL-2270DW only) Change...
Users Manual - English - Page 124
For additional specifications visit http://www.brother.com/ for details. Engine A
Model
HL-2230/HL-2240
HL-2240D
HL-2270DW
Technology
Electrophotographic
A
Print
speed 1 2 (A4 size/ Letter size)
Single Side Print Duplex Print
Up to 24 ppm 3 N/A
Up to 26 ppm (A4 size) 3,Up to 27 ppm (Letter size) 3
Up to 10 sides per minute (5 sheets per minute) (...
Users Manual - English - Page 147
...
Cover Open 57
D
Deep Sleep mode 54 Default settings 64 Dimensions 123 Domain 129 DRUM END SOON 56 DRUM ERROR 57 DRUM STOP 57 Drum unit 76 DUPLEX DISABLED 57 Duplex printing 20
E
Emulation 121
Envelopes 7, 15, 27 Error indications (machine's LEDs 53, 54
Error messages (Status Monitor 100
F
Fonts 63, 121
G
Go button 53, 60
I
Interface 121
J
Job cancel...
Network Users Manual - English - Page 41
....
For more information, see I'm using security software.
wireless
37 The Brother machine is allowed in stealth mode? (not broadcasting the SSID)
I 'm using MAC address filtering?
Troubleshooting
I can find the MAC Address by printing the Printer Settings Page. (See Printing the Printer Settings Page on page 27 for information on page 22.)
Use the Network...
Quick Setup Guide - English - Page 14
... speed.
• Although the Brother HL-2270DW can be the best method of the connection methods can be used at a time. If you are going to connect the machine to your network, we recommend that all the LEDs light up to indicate the print server has been reset to install the printer driver. Infrastructure Mode
a Access...
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