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Bosch TCA6001UC Support Question

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Question posted by chrispupp on March 8th, 2016

My Bosch Benvenuto B20 Has Stopped Rinsing Or Making Coffee

After 2.5 months of perfect function my Bosch Benvenuto has stopped rinsing or making coffee. The coffee grinds the pump starts for a second and then switches off. Then the dry unused grounds are deposited in the used grounds receptacle. The nozzle for heating water works perfectly so I suspect it is not the pump. No error messages or lights appear.

Current Answers

Answer #1: Posted by Odin on March 8th, 2016 3:47 PM
This answer was accepted by the poster of the original question.
Odin

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April 10th, 2010

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The nozzle may be blocked. Unblock the nozzle by unscrewing the nozzle counterclockwise. Use a small screwdriver to gently clean the airway and air hole. Rinse the nozzle with hot water. Reinsert the nozzle by screwing it on clockwise. If this doesn't solve, phone the company at 800-944-2904,


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Bosch TCA6001UC Manual Pages

Use & Care Manual - Page 3

... for the first time . . 8 General 8 Switching on the appliance 8 Filling up the pipe system 8 Controls 9 Preparation 12 General 12 Using espresso/coffee beans 12 Adjusting the grinding unit 12 Using ground espresso/coffee powder 13 Steam for frothing milk 14 Steam for heating...22 Descaling the appliance 23 Eliminating minor malfunctions yourself 26 BOSCH Small Appliance Warranty 28 3
Use & Care Manual - Page 6

Overview Controls 1 Power switch 2 Function selector coffee/steam/hot water 3 Display with symbols 4 d button 5 2 button 6 Rotary knob for adjusting the filling quantity ( - ( / 8 - 8 7 Rotary knob for adjusting the coffee strength / -7 8 + button 9 4 descaling button Appliance components 10 Document holder 11 Cord storage 12 HeightĆadjustable coffee outlet 13 Hinged nozzle (frothing milk/...
Use & Care Manual - Page 7

... with cover = cleaning tablet duct 17 Rotary knob for degree of ground coffee 18 Bean container with aroma cover 19 Cup shelf (preĆwarming function) 20 Left cover of the appliance 21 Detachable water tank 22 Filter 23 Coffee dregs tray (dishwasherĆproof) 24 Tray (for residual water) 25 Grille 26...
Use & Care Manual - Page 8

... mark. q Pull the power cord out of coffee will block the grinding unit. q Set function selector 2 to I. q Press button d 4. For production reasons when switched on for the first time, the water pipe ...General Switching on the appliance Filling up on display 3. q Fill the bean container 18 with pure water and preferably espresso or coffee beans for fully automatic machines only.
Use & Care Manual - Page 9

... is in stand by mode. Do not switch off . Function selector 2 z coffee, 0 hot water or = steam can be selecĆ ted by rotating function selector 2. Escaping water or steam is operating. See page 19. a Rinse b Ground coffee c Coffee ready d Steam e Fill water tank f Empty/no trays 9 Controls Power switch 1 The power switch 1 on the rear of scalding! When the...
Use & Care Manual - Page 10

... appliance heats up on the appliance or switches it to stand by" mode. 2 button 5 Espresso or coffee can be brewed by pressing the 2 button 5. The appliance is not rinsed if: ć the appliance was still warm when switched on display 3 flash. The green illuminated ring flashes while espresso or coffee is rinsed and the illuminated ring on button...
Use & Care Manual - Page 11

... of liquid is adjusted with rotary knob (ć(/ 8ć86 Small espresso Espresso 2 small espresso 2 espresso Small coffee 2 small coffees Coffee 2 coffees Large coffee XXL coffee 2 large coffees 2 XXL coffees i Outlet 12 has two nozzles for adjusting the filling quantity (ć(/ 8ć86 The amount of ground coffee is lit red. See chapter Cleaning the appliance" or Descaling...
Use & Care Manual - Page 12

... This fully automatic espresso/coffee machine grinds fresh coffee for degree of malfunction. Do NOT use espresso or coffee beans for 2 cups, simultaneously set the rotary knob / ć 7 7 to z. Using espresso/coffee beans Adjusting the grinding unit q Set function selector 2 to 7. q Select the preferred coffee strength with hot water. Tip: If brewing coffee simultaneously for fully...
Use & Care Manual - Page 13

... to prevent overfilling. d CAUTION d Do not add whole beans or instant coffee! Using ground espresso/coffee powder q Open the right cover of grinding: the smaller the dots the finer the ground coffee. Note: If coffee is not brewed within 90 seconds, the brewing chamber is rinsed. 13 i The new setting will not become apparent until the second...
Use & Care Manual - Page 16

... to 0. 16 capacity under the nozzle 13. q Press 2 button 5 once. q Press 4 9 descaling button until jlights up . q Rotate function selector 2 to the diagram. i If the 4 9 descaling button is indicated on the display. Inserting the filter q Appliance must be set. ... the 4button 9 until the illuminated rings for longer than 90 seconds, the appliance switches to brew coffee again.
Use & Care Manual - Page 17

Changing the filter q j andkilluminate ć switch appliance to z. q Insert new filter. i Appliance rinses automatically (approx. 2 min.), water runs into the receptacle and may be slightly discolored, do not drink. capacity under "Inserting the filter". 17 q As soon as g lights up, rotate function selector 2 back to "Standby". q Place a receptacle with the screwĆin aid...
Use & Care Manual - Page 18

... First descale the appliance. q If the appliance is displayed) or after 2 months at least 3 sec. ReĆorder the filter under mat. q Before ... filter has been inserted, it should not be replaced. Removing the filter q Switch appliance to "Standby". To do this, comply with the screwĆin aid...rinsed. q Select the desired water hardness by pressing the 2 button 5.
Use & Care Manual - Page 20

... steam cleaner! Only the coffee dregs tray 23 may be cleaned in water! Coffee cannot be brewed while the e, i symbols are lit on display 3 or f, b flash on display 3. q Rinse out the water tank 21... in the dishwasher! Set function selector 2 to z. flash Note: Coffee cannot be brewed. Do not use scouring agents! q Remove and empty tray 24 and coffee dregs tray 23. iis ...
Use & Care Manual - Page 21

...8 button is lit red and the l is indicated on display 3 when the appliance is switched on display 3. Never use descaling tablets or other descaling agents. If tablet comes into contact with... program Note: If the appliance is switched on in the cleaning tablet until you are prompted to stand by" after brewing coffee, the appliance is automatically rinsed. d WARNING d Risk of water ...
Use & Care Manual - Page 22

... + 8 for use . q Press the 2 button 5. q Empty and reĆinsert tray 24 and coffee dregs tray 23. q Place a suitable receptacle under the nozzle. When the function selector is automatically cleaned, a lights up on button + 8 goes out. Cleaning the nozzle Start cleaning program q Completely fill water tank 21. If h flashes occasionally on display 3 (approx...
Use & Care Manual - Page 23

...twice a year, even if the descale message is always operated with hot water and detergent, rinse and dry (dishwasherĆproof). q In particular, clean the tip of the nozzle after...appliance must be descaled immediately. q Wipe the outside of the nozzle with a coin. q Set function selector to clean thoroughly. q Dismantle the nozzle to z. Note: If you use a filter 22 and the message ...
Use & Care Manual - Page 24

...not drink liquid! Specially developed and suitable agents are indicated on display 3. The specified times may differ. Start descaling program q Hold down the descaling button 4 9 for at least 3 seconds. q Fill water... with vinegar or vinegarĆbased agents! q Empty and reĆinsert tray 24 and coffee dregs tray 23. Do not use cleaning tablets. i While the descaling program is swallowed,...
Use & Care Manual - Page 25

... display. Note: The appliance is automatically rinsed. Wait for the next symbol f on display 3 (approx. 4 minutes). Wait for the next symbol g on display 3 (approx. 4 minutes). Note: The appliance is automatically descaled, a lights up on display 3. q Set function selector 2 to z. q Empty and reĆinsert tray 24 and coffee dregs tray 23. q Empty tray...
Use & Care Manual - Page 26

... page 14, but do not slide into the beans. Coffee is blocked. Select a coarser degree of grinding not appropriate for coffee beans. To rinse the appliance, follow the instructions Using ground espresso/coffee powder" on nozzle 13. Beans no crema" (layer of Unsuitable type of coffee. Degree of grinding. Gently tap the bean container. Froth insufficient or too...
Use & Care Manual - Page 27

... of coffee). temperature. Illuminated ring on the d button Wait until the appliance 4 flashes. If faults cannot be prepared. Illuminated ring on the d button Switch OFF the device at least ten Technical fault. Contact Hotline. seconds. power switch 1 for at the 4 flashes. alits ijklflashing borclight up to room Appliance too cold. Fault Grinding unit is making...

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