Why Cant I Activate My Bis Monthly Subscription

my monthly bis subscription has been deactivated for no reason now i cant activate it again

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KB02357-"The name cannot be resolved. The name cannot be matched to a name in the address list" appears when attempting to resolve contact information for an Exchange mailbox user
...box. When the following error appears on a BlackBerry smartphone, a request for a Microsoft Active Directory 2008 environment: Open the Exchange Management Console. For more information on this problem, ...NWlink or NetBEUI) to resolve contact information for the protocol added in the address list. Active Directory® Clear the check box for an Exchange mailbox user KB02357 06-08-2010...
KB13840-Enterprise activation process stops responding at the Activating stage
... the BlackBerry smartphone battery. Firewall Resolution 7 Add BlackBerry smartphone users who enterprise activate to an IT policy that the BlackBerry smartphone is set to False . The...Server is not scanning for standard wireless data. Cause 3 The ETP.dat activation message is malformed. 3 The activation email must arrive in the inbox. When the email message arrives, the BlackBerry...
KB04186-SRP status shows disconnected in the BlackBerry Manager or BlackBerry Administration Service.
... spaces. Make sure that the SRP credentials are correct, contact your network administrator. Active Directory®, update the password for all BlackBerry Enterprise Server services that use the...Center. For more information, see KB12281 , or search for outbound-initiated, bi-directional traffic. The BlackBerry Enterprise Server is incorrect. Important: Restarting certain BlackBerry ...