Question posted by dolla42233 on February 21st, 2015

Blackberry Id - Change Email Address Forgot Passwords

I need to change my email address on BB id.. I forgot both my email and BB id passwords. I can't reset or recover my email password.

Current Answers

Answer #1: Posted by masifksa on February 21st, 2015 1:47 AM
This answer was accepted by the poster of the original question.
masifksa

Member since:
February 11th, 2015

Points: 1,100
1,100
points
Looking to reset your BlackBerry ID password?

If so, follow the steps below to set a new password in a matter of minutes.

How to reset your BlackBerry ID password using a BlackBerry 10 device

  1. Swipe down from the top of screen and tap Settings
  2. Tap BlackBerry ID followed by Change Password
  3. Tap Forgot password?
  4. When prompted, enter the answer to the security question. Instructions to reset your BlackBerry ID password will be sent to your BlackBerry ID email address
  5. Open the email titled 'How to change your BlackBerry ID password' and tap 'Change your BlackBerry® ID password'
  6. Enter your new password in the New Password and Confirm Password fields
  7. When finished, tap Submit
  8. You have successfully updated your BlackBerry ID password

How to reset your BlackBerry ID password using a computer or smartphone browser If you are using a BlackBerry 7.1 device or earlier, you will need to use the browser on your computer or smartphone in order to reset your BlackBerry ID. This is a result of a security precaution that prevents the password recovery email from being sent to the device.

  1. Browse to https://blackberryid.blackberry.com/bbid/recoverpassword/ using your computer or smartphone browser
  2. Enter your BlackBerry ID username and complete the CAPTCHAT82; characters
    • Note: Your username is the email address used to access your BlackBerry ID
  3. A confirmation page will appear stating 'A request to reset your password has been submitted'
  4. Sign in to this email account using a browser on your computer or smartphone
  5. Look for the BlackBerry ID password reset email, the sender will appear as [email protected]
    • Note: Don't forget to check your spam/junk folder!
  6. In the body of the email, click 'Change your BlackBerry® ID password'
  7. Enter your new password in the New Password and Confirm Password fields
    • Note: Answering a recovery question is only required if the BlackBerry ID account is not confirmed. For assistance confirming your BlackBerry ID email address, check out KB34137
  8. When finished, tap Submit
  9. You have successfully updated your BlackBerry ID password

Answer #2: Posted by masifksa on February 21st, 2015 1:48 AM
masifksa

Member since:
February 11th, 2015

Points: 1,100
100
points
How to reset your BlackBerry ID password using a BlackBerry 10 device
  1. Swipe down from the top of screen and tap Settings
  2. Tap BlackBerry ID followed by Change Password
  3. Tap Forgot password?
  4. When prompted, enter the answer to the security question. Instructions to reset your BlackBerry ID password will be sent to your BlackBerry ID email address
  5. Open the email titled 'How to change your BlackBerry ID password' and tap 'Change your BlackBerry® ID password'
  6. Enter your new password in the New Password and Confirm Password fields
  7. When finished, tap Submit
  8. You have successfully updated your BlackBerry ID password

How to reset your BlackBerry ID password using a computer or smartphone browser

If you are using a BlackBerry 7.1 device or earlier, you will need to use the browser on your computer or smartphone in order to reset your BlackBerry ID. This is a result of a security precaution that prevents the password recovery email from being sent to the device.

  1. Browse to https://blackberryid.blackberry.com/bbid/recoverpassword/ using your computer or smartphone browser
  2. Enter your BlackBerry ID username and complete the CAPTCHAT82; characters
    • Note: Your username is the email address used to access your BlackBerry ID
  3. A confirmation page will appear stating 'A request to reset your password has been submitted'
  4. Sign in to this email account using a browser on your computer or smartphone
  5. Look for the BlackBerry ID password reset email, the sender will appear as [email protected]
    • Note: Don't forget to check your spam/junk folder!
  6. In the body of the email, click 'Change your BlackBerry® ID password'
  7. Enter your new password in the New Password and Confirm Password fields
    • Note: Answering a recovery question is only required if the BlackBerry ID account is not confirmed. For assistance confirming your BlackBerry ID email address, check out KB34137
  8. When finished, tap Submit
  9. You have successfully updated your BlackBerry ID password

Blackberry Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • KB17745-Downloading and purchasing applications using BlackBerry App World
    ...World storefront.  account to the wireless service provider's network when using BlackBerry App World. Type the email address and password for your computer and create one. connection must have an active data connection to purchase items in...Cancel to return to the Details screen. Log In If necessary, click Change Funding and complete the instructions on your PayPal account.
  • BlackBerry - Tips and Tricks for the BlackBerry Pearl 8100 Series
    ... Press Space key twice - when not in Username Password Forgot your password? triggers the LCD to get started. USA Canada ... capitalized letter appears Insert a period or at sign (@) in an email address Hold Alt key and use . on Facebook Livestream Follow Us BlackBerry... start time Type a location in parentheses and click Trackball Change the start time quickly in Day view Type the subject and...
  • BlackBerry - Tips and Tricks for the BlackBerry Bold 9000
    ...Press the Volume Down key Change the flash mode for a picture Change the size of the viewfinder for a picture Press the Symbol key Zoom in Username Password Forgot your BlackBerry® Register Now...highlighted email message View email address of a contact In a message, highlight contact Press Q To view display name again, press Q Press Enter key View all the tips and tricks for your password? ...

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