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Blackberry 8310 Support Question

Blackberry 8310 Support Question

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Question posted by cmandelbaum on July 7th, 2010

Unknown Account Icon On Blackberry 8310

My 8310, on the display, has a symbol showing the outline of an envelope in red color and a smaller solid red envelopeoverlapping the outline.  The red color means something is wrong.  What does the symbol mean?

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Related Blackberry 8310 Manual Pages

User Guide - Page 139

... the default browser view You can view web pages in a wide screen format that is associated with an email account that uses BlackBerry Enterprise Server version 4.0 or later. 1. Desktop view displays web pages in Mobile view or Desktop view. In the browser, press the Menu key. 2. Click General Properties. 4. Set the number of times...
User Guide - Page 231

... options, click Mobile Network. 2. Highlight a wireless network. 5. 7. Click Save. Change the order of the following actions: • To turn off data service, set the Data Services field to Off. • To turn off data service (email, PIN, MMS, and browser service) on your BlackBerry® device so that only phone and SMS text...
User Guide - Page 259

...type of email account that is associated with an email account that your BlackBerry® device is turned on, verify that the phone number for you, a red lock indicator appears ... BlackBerry Enterprise Server, your organization might not be available on your device, contact your system administrator or wireless service provider. If your device is set as Unknown in the phone. Phone ...
User Guide - Page 277

...Motion, BlackBerry, "Always On, Always Connected" and the "envelope in various countries around the world. Novell and GroupWise are trademarks of International Business Machines Corporation. The BlackBerry device ... is a trademark of others. All Rights Reserved. The BlackBerry and RIM families of related marks, images, and symbols are trademarks of Research In Motion Limited. In order to...
User Guide - Page 278

BlackBerry® 8310 smartphone model number: RBN41GW Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8 Canada Research In Motion UK Limited 200 Bath Road Slough, Berkshire SL1 3XE United Kingdom Published in Canada 276
Getting Started Guide - Page 3

... Videos and Shop Online Load MP3 and Video Files Play MP3 Files AT&T Mobile Music AT&T Mall TeleNav GPS Navigator TeleNav GPS Navigator v5.1 for BlackBerry Curve Download and Installation Instructions Login Instructions Generate A Route Exiting TeleNav GPS Navigator BlackBerry® Curve™ 22 22 23 24 24 24 25 26 27 27 28 29...
Getting Started Guide - Page 4

... 35 Pair a Bluetooth Accessory 35 Synchronize Your BlackBerry Curve With Your Computer 36 BlackBerry® Desktop Software 36 What You Need 36 Setup instructions 37 Synchronize Data Between Your BlackBerry Device 40 and Your Computer Troubleshooting 41 Tips and Tricks 45 Accessories 47 Icons and Indicators 50 BlackBerry Curve Key Functions 52 Applications 53 Find More...
Getting Started Guide - Page 13

...; Curve™ 13 Click I Agree. 5. After the confirmation displays, click OK. To accept the terms of the license agreement, select the Yes option. Type the email address information for the existing supported email account that you want to add and click Next. 6. Please read the terms and conditions carefully. To insert symbols such as...
Getting Started Guide - Page 14

... address for your device, click Next. • To exit the Setup Wizard, click Close. Also, when you add a supported email account (up to that account. 14 BlackBerry® Curve™ On the summary screen perform one of that account will be sent using the email setup application, messages sent to 10) click Add An Email...
Getting Started Guide - Page 15

... field (found by pressing the Menu key) to select the email address that you have associated your BlackBerry Curve device to set up an email account using the Setup Wizard. 1. BlackBerry® Curve™ Steps? 7 Note: To insert symbols such as @ and period [.], press the ALT key and press the appropriate letter key. More Info To...
Getting Started Guide - Page 19

...2. Note: The picture is automatically saved to your BlackBerry Curve may be accessed through the Media application from the Home...Curve™ 19 Steps? 7 More Info To learn more about Camera features, while in the Camera application, press the Menu key. Type a subject, then click the Trackball. 7. Click Help. Click the Trackball. If you wish to send it to a contact, click the Mail icon...
Getting Started Guide - Page 25

On the Home screen, click Push to Talk . 2. The BlackBerry Curve will see an icon appears to indicate that you add a PTT contact, the contact can accept, ...in progress. When you add to your invitation. 1. Type the contact information and Click OK. 4. Steps? 4 BlackBerry® Curve™ 25 Use Push to Talk Add a Push to Talk Contact Add a Push to Talk contact Individuals and ...
Getting Started Guide - Page 29

... downloadable content. On the Home Screen, click AT&T Music . • Listen to your BlackBerry Curve with music ringtones and Answer Tones™ at Shop Tones. • Instantly find out the...AT&T Mobile Music AT&T Mobile Music AT&T Mobile Music provides the ultimate, integrated, on the go music experience. BlackBerry® Curve™ Note: You must be connected to the mobile network ...
Getting Started Guide - Page 30

... software licenses, if any, for downloadable content. BlackBerry® Curve™ RIM and/or AT&T make no representation...use AT&T Mall. 30 AT&T Mall AT&T Mall Personalize your phone with downloadable games, graphics and ring tones from the classics to today...third party products and services shall be connected to the mobile network to useful applications and cool tools discovered at Shop...
Getting Started Guide - Page 32

... be presented with the terms, scroll to this point. On the Home screen, click the TeleNav GPS Navigator icon. 2. A progress bar appears. Note: Depending on the BlackBerry Curve. Read the terms and conditions carefully. If you choose to cancel the download and try again later, click the Cancel button. Click the Download button...
Getting Started Guide - Page 33

...Note: Your BlackBerry device may prompt you for permission to access these prompts if you wish to allow TeleNav GPS Navigator to use services such as GPS, the data network or Phone Logs. Once... TeleNav GPS Navigator icon might be sent to enter your password, press the trackball. Steps? 3 BlackBerry® Curve™ 33 You can start TeleNav GPS Navigator by clicking the icon on the Theme ...
Getting Started Guide - Page 38

Synchronize Your BlackBerry Curve With Your Computer Setup Instructions 4. Choose BlackBerry Internet Service to begin installing the software. 5. Only choose BlackBerry® Enterprise Server if your company uses this service. 38 BlackBerry® Curve™ Click Install BlackBerry Desktop Software. 6. Click BlackBerry Desktop Software to set up a personal email account.
Getting Started Guide - Page 40

...tab to the USB port on your computer. 2. Connect the smaller end of the USB cable to your BlackBerry Curve and connect the larger end of the USB cable to set... Computer BlackBerry Desktop Software More Info To learn more about synchronizing data, backing up the configuration settings, click Synchronize Now. 40 BlackBerry® Curve™ Click the Synchronize icon in the BlackBerry®...
Getting Started Guide - Page 43

... If you switch BlackBerry devices, you must update your BlackBerry® Internet Service account to use the personal information number (PIN) and International Mobile Equipment Identify (IMEI) for your BlackBerry device, on the Home screen, click Help. Click Log In. For more tips and tricks, see the shortcuts section in the BlackBerry Curve User Guide. To access...
Getting Started Guide - Page 46

..." in a coverage area. Select the Mobile Network check box. To turn it . Tips and Tricks To connect to the wireless network successfully, the BlackBerry Curve must be powered on or off from the...screen, use the trackball to scroll to the Manage Connections icon and click the trackball to select it on . FPO 46 BlackBerry® Curve™ When your wireless service must be active, and...

Blackberry Knowledge Base Results

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  • KB18127-Configuring a BlackBerry smartphone as a Bluetooth IP Modem on a Mac computer
    ...Type the passkey in the Account Name or Password fields. The Bluetooth Mobile Phone Setup window appears. You ...Phone Vendor field, select . OK to verify the required information. For instructions on the BlackBerry smartphone that the Show Modem status in the menu bar and Show Bluetooth status in these fields are selected, and then click Click Quit Task 3 - A script is displayed...
  • KB16418-Unable to register BlackBerry Mobile Voice System Client
    ...displayed: Registration Failed BlackBerry® Enter a description of the message and press the Space bar. The BlackBerry MVS web UI has the incorrect email address. The BlackBerry MVS web UI has the incorrect mobile phone...in to the BlackBerry MVS web UI using the last five digits of your mobile phone number. Task 2 - The BlackBerry MVS web UI has the ...
  • KB10753-How to locate the PIN and ESN/MEID on a BlackBerry enabled device
    ... to Settings Identity The Identity option displays the following steps to locate the PIN and ESN/MEID on a BlackBerry enabled device: On the home screen of the BlackBerry enabled device, select the icon. How to view the personal identification number (PIN) and electronic serial number (ESN)/Mobile Equipment Identifier (MEID) on a BlackBerry enabled...

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