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Black & Decker CC800 Support Question

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Question posted by hoxton50 on August 17th, 2023

Why Won't Paper Feed

No jam, not hot so why won't it grab paper when inserted in feeder slot?

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Answer #1: Posted by INIMITABLE on August 17th, 2023 3:30 PM

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INIMITABLE

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if your shredder refuses to take in any paper, it may have stripped gears or be damaged in some other way. If the cutting mechanism isn't rotating, you'll probably need to have the machine serviced.

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Answer #2: Posted by HelpHero on August 17th, 2023 4:53 PM

HelpHero

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If you're experiencing difficulties with your Black & Decker CC800 shredder. There can be several reasons why the shredder might not be grabbing the paper when inserted into the feeder slot. Here are a few possible causes and solutions:

1. Paper Alignment: Ensure that the paper is inserted straight into the feeder slot and aligned properly. If the paper is slightly skewed or not inserted fully, it may not engage with the shredding mechanism. Try inserting the paper straight and firmly into the slot.

2. Paper Thickness: Check the thickness of the paper you are trying to shred. Some shredders have a maximum paper thickness that they can handle. Make sure you are not exceeding the specified paper thickness limit for your shredder model.

3. Shredder Maintenance: It's essential to keep your shredder maintained to ensure optimal performance. Make sure to regularly lubricate the cutting blades with shredder oil. Over time, the blades can become dull or obstructed by paper dust, which can affect its ability to grab the paper. Follow the manufacturer's instructions for oiling your specific shredder model.

4. Mechanical Issue: If none of the above solutions work, there might be a mechanical issue with the shredder. In such cases, it is best to reach out to Black & Decker customer support or take it to a professional technician to diagnose and repair.

I hope these suggestions help resolve the issue with your Black & Decker CC800 shredder. If the problem persists, I recommend seeking assistance from the manufacturer or a professional technician for further guidance.

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Related Black & Decker CC800 Manual Pages

Instruction Manual - Page 1

... OF THE PURCHASE OR USE OF THE PAPER SHREDDER. This warranty gives you specific legal rights, and you to see from state to access the opening. If the jam still remains, a flashing light will know it difficult for half a second. ® SKU #CC800 Special Features Protective Cover & Paper Guide Black & Decker is committed to the...

Instruction Manual - Page 2

... the shredder is full, indicator light (7) will not shred. Check to see the troubleshooting section to clear the jam. ® SKU #CC800 Maintenance ALWAYS UNPLUG shredder before emptying... paper shredders have a problem with shredder oil. Our customer service phone number is in the United States and Canada. AVOID getting jewelry, hair or loose clothing too close to feed slot as...