Question posted by jimlc on August 1st, 2011
Online Chat Help
I have waited all day for my number to come up. It never did. What kind of customer service is this.
Current Answers
Answer #1: Posted by BigFishGamesSupport on August 1st, 2011 2:20 PM
BigFishGamesSupport
Member since:
June 27th, 2011 Points: 270,120
Member since:
June 27th, 2011 Points: 270,120
Our Chat representatives are available from 9:30 AM PST - 4:30 PM PST, Monday - Friday for Big Fish Game Club members. You should never have to wait all day to speak to a chat representative, but if you find that a chat representative isn't available when you need one (like on the weekends) you can always send an email to Customer Support:
http://bigfi.sh/CShelp
Feel free to contact support if there's anything we can do to help.
http://bigfi.sh/CShelp
Feel free to contact support if there's anything we can do to help.
Looking for assistance for Big Fish Games? Contact us directly here: http://bigfi.sh/CShelp
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