Question posted by Corpdrout on August 30th, 2016
Someone Is Using My Account After I Have Closed My App
I sent a email last week stating that I have lost over 350000 points they told me when I signed out even though I no I had signed out an hour earlier. Just gave up. My girlfriend just texted me right now saying I was playing knowing I went to sleep earlier. I tried to friend myself from my iPad and they did not allow it. Plz help.
Current Answers
Answer #1: Posted by Odin on August 31st, 2016 6:30 AM
Odin
Member since:
April 10th, 2010 Points: 41,236,690
Member since:
April 10th, 2010 Points: 41,236,690
You can't change your password after your account is closed. You'd have to reopen your account first, then close it. If you want to go that route, instructions are at http://bigfi.sh/2bC3DZV.
There are several ways to contact Big Fish. You can use the form at https://bigfishgames.custhelp.com/app/ask/. Or see the contact information here--https://www.contacthelp.com/Big%20Fish%20Games/cus.... There you'll see instructions for "How to reach a live person."
Good luck!
There are several ways to contact Big Fish. You can use the form at https://bigfishgames.custhelp.com/app/ask/. Or see the contact information here--https://www.contacthelp.com/Big%20Fish%20Games/cus.... There you'll see instructions for "How to reach a live person."
Good luck!
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by zzed41 on August 31st, 2016 2:30 AM
zzed41
Member since:
December 12th, 2014 Points: 914,010
Member since:
December 12th, 2014 Points: 914,010
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