Problems With Buku Dominos

Buku Dominos has been working fine until this morning. Now I cannot play the game, nothing will come up. I have uninstalled and re-installed the game without any change. The icon still remains in the tool bar at the bottom of the computer screen. When I try to unpin or close, it will not work. Then I cannot play any of the other games I have. What is the problem?

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Answer #1: Posted by SoCalWoman on February 27th, 2014 12:08 AM

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SoCalWoman

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Hello gerridrury,

Seems like the game with all of the components do not uninstall completely, which can usually be corrected by clearing out your cache and rebooting your system just after the uninstall.

Once the system comes back up after the reboot, you should then re-install the Big Fish Game from your Game Manager.

The steps to correctly uninstall/reinstall a Big Fish game can be viewed here

Please Note: Cleaning your internet cache and rebooting, as suggested above should be done immediately after the Uninstall - before the re-install.

If you still are unable to play your game after performing the above, you may contact Big Fish Games Support for further assistance:

By Telephone: 206-213-5753, Mon-Fri: 9am-5:30pm PST

--OR--

Submit the Online Form: Request Assistance

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