Need Help To Download Purchased Game

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Answer #1: Posted by SoCalWoman on September 1st, 2013 12:40 PM

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SoCalWoman

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December 16th, 2012

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Hello ely30547,

If you have not already done so, you may want to consider downloading the Big Fish Game Manager and use your Big Fish log in to access, this is where every game you purchase is located and ready for you to install onto your new, or same, device.

The other way would be to locate the original email Big Fish sent you at the time you purchased the game (you can perform a search by typing 'Bigfish' in the search box once on the email program you use for Big Fish). Once located, click on the download/install link to begin the installation of that game onto your laptop.

If neither method works then you may need to contact Big Fish Games Customer Support for assistance. They can take you through the steps if you need to update the Flash Player on your laptop, and other things.

Here is the link:

Contact Customer Care

Hope this helps

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