Question posted by Greyheadedcatbird on September 9th, 2014
Frozen Game
i cannot move on the my game because it is frozen. What can I do?
Current Answers
Answer #1: Posted by BigFishGamesSupport on September 12th, 2014 3:30 PM
BigFishGamesSupport
Member since:
June 27th, 2011 Points: 270,120
Member since:
June 27th, 2011 Points: 270,120
Hi there, I'm sorry to hear that you're having problems with one of our games.
Currently all of our support is done via email. For assistance with this, please contact us here:
https://bigfishgames.custhelp.com/app/ask
Since all of our support is done via e-mail, once your Customer Support ticket has been successfully submitted, you'll receive an email confirmation letting you know we got it.
Our reps will be more than happy to work with you to get the problem resolved!
Currently all of our support is done via email. For assistance with this, please contact us here:
https://bigfishgames.custhelp.com/app/ask
Since all of our support is done via e-mail, once your Customer Support ticket has been successfully submitted, you'll receive an email confirmation letting you know we got it.
Our reps will be more than happy to work with you to get the problem resolved!
Looking for assistance for Big Fish Games? Contact us directly here: http://bigfi.sh/CShelp
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