Question posted by tjlmfranklin on March 8th, 2013
Downloaded Royal Envoy & I Get A Black Screen & Sometimes Sound.
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Current Answers
Answer #1: Posted by tintinb on March 13th, 2013 12:49 AM
After the installation of BigFishGames Royal Envoy game, your computer did not meet the minimum system requirements of the game that is why it displays a black screen. You have to make sure that the computer meets the system requirements before installing it.
If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.
Regards,
Tintin
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