Question posted by Salers5 on April 28th, 2014
I Tried To Play Gemstone Canyon !
Current Answers
Answer #1: Posted by SoCalWoman on April 28th, 2014 7:34 PM
Member since:
December 16th, 2012 Points: 2,938,577
This is a community forum with no direct affilation to Big Fish Games. So we would not be able to provide a resolution. However, we can get you headed in the right direction.
You should contact Big Fish Games Customer Support to inquire about the issues your having and request any losses, as related to this/these issue(s), be reimbursed.
Here are your options for doing this:
- Phone: 206-213-5753, Mon-Fri: 9am-5:30pm PST
- email: [email protected]
- Online Form: Contact Us
If you submit an email or fill out the online Customer Support ticket, please include as much of the following information as possible to receive a quicker response.
- Any order numbers
- Charges from your bank statement
- Dates of purchase
- Game titles
- email address in your profile
As well as, describing the details of what occurred and what your loss was because of these issues, if any.
Please note: Not all the above requested information may apply, just provide as much of the information relevant to your issue.
Much appreciation to those who acknowledge our members for their contribution toward finding a solution.
~It always seems impossible until it is done~
Nelson Mandela
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