Question posted by coralburke1 on August 25th, 2011
Why Are You Taking Money From My Bank When I Have,nt Bought Anything For Months
Money taken from my bank on more than one occasion when i don't even have big fish games on my computer. I have purchased from them in the past. But this was last year. It isn't even the price of a game. I would like an explanation from them and my money returned.
Current Answers
Answer #1: Posted by BigFishGamesSupport on August 26th, 2011 8:50 AM
BigFishGamesSupport
Member since:
June 27th, 2011 Points: 270,120
Member since:
June 27th, 2011 Points: 270,120
It sounds like there might be a Big Fish Game Club membership on the account. The Game Club membership is optional, and you can get more information about it here:
You can cancel the membership at any time, either by following the instructions in this help article:
Or by contacting customer support:
If you'd like to contact customer support, just complete the request, click "Continue," and then click "Submit Question." We'll get back to you as soon as we can so we can get this taken care of.
Looking for assistance for Big Fish Games? Contact us directly here: http://bigfi.sh/CShelp
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