Question posted by lindakramerl on June 24th, 2013

Games I Already Paid For And I Can't Retrieve Them..

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Current Answers

Answer #1: Posted by SoCalWoman on June 24th, 2013 9:15 PM
This answer was accepted by the poster of the original question.
SoCalWoman

Member since:
December 16th, 2012

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If you haven't already done so, I suggest you download the Big Fish Game Manager for maintaining all your purchased Big Fish games in one location for easy access. 

Any game you purchase will be placed in the Game Manager, where it will remain for your use until you decide to uninstall the game.

The following link provides further information about the Game Manager, as well as the link to download this:

http://bigfishgames.custhelp.com/app/answers/detail/a_id/1634/session/L3RpbWUvMTM2MzYwODk0Ny9zaWQvSFFPdDZ0bGw%3D

If you have not downloaded this before you should begin where it reads "Reinstall game Manager" and click on the link provided, 

OR

To install/re-install or uninstall a game you can click here for information on how to dowload a game

If, after trying the above options you still can't retrieve the game you can contact Customer Care at

206-213-5753 - press 0 when recording begins

Hope this helps


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