Question posted by jmacburnie on September 26th, 2011
Free Games ?
For many months I paid to join your club. When I stopped payments, your staff person said I had free games due to me. Could you check this and respond?
Current Answers
Answer #1: Posted by BigFishGamesSupport on September 27th, 2011 9:12 AM
It sounds like you might have unused Game Club credits on your account. To use these Game Club credits, just sign in to the website and add a game to the cart. The Game Club credit will automatically apply to the transaction, and the total should be $0.00. Here's a help article with more information:
http://bigfi.sh/qO5Cws
Looking for assistance for Big Fish Games? Contact us directly here: http://bigfi.sh/CShelp
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