Question posted by francois on July 4th, 2011
I Bught A Game1year Ago And Since This Timethere Is 6.99$ Charge On My Creditcar
i bought a game 1 year ago end since this time there is a 6.99$ charge on my credit card every month
?????????
Current Answers
Answer #1: Posted by crazyredhead87 on July 4th, 2011 2:08 PM
crazyredhead87
Member since:
May 28th, 2011 Points: 626,240
Member since:
May 28th, 2011 Points: 626,240
Answer #2: Posted by BigFishGamesSupport on July 5th, 2011 4:29 PM
BigFishGamesSupport
Member since:
June 27th, 2011 Points: 270,120
Member since:
June 27th, 2011 Points: 270,120
It sounds like there might be a Big Fish Game Club membership on the account. The Game Club membership is optional, and you can get more information about it here:
http://bit.ly/kv84CC
http://bit.ly/kv84CC
You can cancel the membership at any time, either by following the instructions in this help article:
http://bit.ly/kTtVWI
Or by contacting customer support:
http://bigfi.sh/CShelp
If you'd like to contact customer support, just complete the request, click "Continue," and then click "Submit Question." We'll get back to you as soon as we can so we can get this taken care of.
Looking for assistance for Big Fish Games? Contact us directly here: http://bigfi.sh/CShelp
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