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BenQ MS614 Support Question

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Question posted by desmondtillett on January 21st, 2013

Ms614 Has Vertical

my ms614 has only 30 hours on the bulb life and has vertical black lines on the display even when not connected to any device.  What is the cause and how to fix it?

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Related BenQ MS614 Manual Pages

BenQ US PRJ 1 Year Warranty - Page 1

... or replace the Product. BenQ is guaranteed 1 year or 2000 hours from defects in the continental United States, Hawaii, and Alaska, ...DIGITAL PROJECTORS Subject to the terms and conditions set forth below, BenQ America Corp. ("BenQ") warrants the BenQ Digital Projector ...replaced parts or products shall be reported within thirty (30) days of the Product. Obtaining Depot Warranty Service If...
MX660P User Manual - Page 1

MX660/MX615/MS614 Digital Projector User Manual Welcome
MX660P User Manual - Page 2

... Connecting video source devices........ 16 Operation 17 Starting up the projector 17 Adjusting the projected image 18 Using the menus 20 Securing the projector 21 Switching input signal 24 Magnifying and searching for details . 25 Selecting the aspect ratio 25 Optimizing the image 27 Setting the presentation timer 30 Remote paging operations 31 Freezing the...
MX660P User Manual - Page 4

... 45 minutes prior to suitably qualified professional service personnel. 9. There are dangerous high rated lamp life. live parts. Under no circumstances should come into contact with cause them to disassemble this product on rare occasions. Allow the projector to cool for replacement. Do not attempt to break on an unstable cart, stand, or...
MX660P User Manual - Page 5

... Locations where temperatures may contaminate optical components, shorten the projector's life span and darken the image. 15. - Always place the projector on end vertically. Do not use if tilted at an angle of ... projector on a blanket, bedding or any of air around the projector. - become excessively high, such as the inside the projector may cause the projector to fall over, causing ...
MX660P User Manual - Page 12

.... • Never throw a battery into the remote control. • Avoid excessive heat and humidity. • There may be held at an angle within 30 degrees perpendicular to the projector's IR remote control sensors to the remote control from the top Capture Capture Approx. +15º Approx. +15º Replacing the remote control...
MX660P User Manual - Page 14

... 6000 6154 7077 8000 6769 7785 8800 7692 8846 10000 9231 10615 12000 Vertical offset (mm) 46 57 69 91 114 137 171 229 251 286 343 There is 3% tolerance among these numbers due to permanently install the projector, you should physically test the projection size and distance using an 120-inch...
MX660P User Manual - Page 15

... cable 4. USB flash drive/USB wireless dongle adapter cable 10. Connection When connecting a signal source to the projector, be included with the projector (see "Shipping contents" on the projector vary with each source. 3. Video cable 2. They are for each projector model. Notebook or desktop computer A/V device Monitor (VGA) 1 (DVI) 2 3 18 10 4 8567 Speakers 8 9 or or...
MX660P User Manual - Page 17

... Tone" will continue displaying until an input signal is activated for details. Plug the power cord into the projector and into a power outlet. Turn on page 24 for input signals. If the projector is compatible with the device to avoid possible dangers such as the lamp lights up procedure takes about 30 seconds. If you...
MX660P User Manual - Page 26

...displayed in a 16:9 aspect, of the display area. Real: The image is the projector's native resolution in its displayed in the center of the horizontal or vertical width. Auto: Scales an image proportionally to full screen. displays.... • OSD menus can be displayed on those unused black areas. 1. image size if necessary. This is displayed in the center of the screen with...
MX660P User Manual - Page 28

... and pressing / on the projector or remote control. Use this control so the black areas of representing white color ...too high, colors on your selected input and viewing environment. -30 0 +30 Adjusting Color Lower setting produces less saturated colors. The lower the...the darker the image. The confirmation message "Setting Saved" displays. Fine-tuning the image quality in the dark areas is...
MX660P User Manual - Page 30

...Highlight Yes and press MODE/ENTER on the screen. 30 Operation Go to exit and save the settings. You will see the message "Timer is On" displaying on the screen by pressing / . Press MENU/... 1/2/3 minute(s). You will see the message "Timer is Off " displaying on the projector or remote control to activate sound reminder by pressing / . Press MODE/ENTER. Selection Always 1 min/2 ...
MX660P User Manual - Page 31

... even cause a fire. The length of the keys on the projector or remote control to freeze the image. No matter Blank Timer is activated with a USB cable prior to 30 minutes in the SYSTEM SETUP: Basic > Operation Settings > Blank Timer menu to highlight the INFORMATION menu. 2. Remote paging operations Connect the projector to your display software...
MX660P User Manual - Page 45

Main menu Sub-menu Options Language 4. SYSTEM SETUP: Advanced Projector Position Front Table/Rear Table/Rear Ceiling/Front Ceiling Menu Display 5 sec/10 sec/15 sec/20 sec/25 Time sec/30 sec Menu Settings Menu Position Center/Top-Left/Top-Right/ Bottom-Right/Bottom-Left Reminder Message On/Off Direct Power On On...
MX660P User Manual - Page 46

If there is no equipment connected to the projector or no signal detected, limited menu items are available when the projector detects at least one valid signal. ... Lamp Hour • Firmware Version Note that the menu items are accessible. 46 Operation Standby Network On/Off SYSTEM Settings Monitor Out On/Off SETUP: Status Advanced Wireless LAN SSID IP Address Connection Mode Reset...
MX660P User Manual - Page 49

... the menus" on page 30 for details. Auto Power Off Allows the projector to turn on page 24 for details. SOURCE menu 4. 3. Color Space Conversion See "Changing Color Space" on automatically once the power is from 5 to a value between 30 minutes and 12 hours. Menu Position Sets the On-Screen Display (OSD) menu position. Reminder...
MX660P User Manual - Page 50

...30 seconds. See "Utilizing the password function" on page 33 for details. See "Operating in high altitude areas. Equivalent Lamp Hour See "Getting to select which logo screen will display during projector...lamp hour" on how the total lamp hour is calculated. 4. See "Locking control keys" on the remote control. The following options are available: BenQ logo, My Screen, Black ...
MX660P User Manual - Page 54

... will not automatically shut down in a certain time period. 54 Maintenance Lamp information Getting to know the lamp hour When the projector is in operation, the duration (in hours) of lamp life. The Lamp Settings page displays. 3. The projector will be set Auto Power Off, go into the SYSTEM SETUP: Basic > Operation Settings > Auto Power Off...
MX660P User Manual - Page 61

...;C-40°C at 0°C-30°C (with High Altitude Mode on) Specifications 61 HDMI V1.3 x 1 Audio signal input Audio in PC audio jack x 1 RCA audio jack (L/R) x 2 USB ports (Type-A x 1; Component RCA jack x 3 (through RGB input) Digital - Optical Resolution (MX660/MX615) 1024 x 768 XGA (MS614) 800 x 600 SVGA Display system 1-CHIP DMD Lens F/Number...
MS614 Datasheet - Page 1

BenQ It Enjoyment Matters MS614 MULTIMEDIA PROJECTOR D TEXAS INSTRUMENTS O Native SVGA (800 x 600) Resolution 2700 ANSI lumens, 5000:1 Contrast Ratio • 3D-Ready / PC-Free / Closed Captioning • USB Display/Reader • HDMI xl / Long Lamp Life Top / Front View Top BenQ Front ARM AINIMINLIMMIN MILINIAMBIBINIIII `.SA Al -' -"N 00 0 0 7 ire InputandOutputTerminals Back •...

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