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Asus X44H Support Question

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Question posted by nathanfroe on July 18th, 2012

Battery Problems With Asus Laptop.

My asus laptop shuts off when i unplug the power cord. It works fine when plugged in. Battery consistently indicates that it's charging and typically 94% battery life or higher. ASUS model X44H

Current Answers

Answer #1: Posted by cljeffrey on July 19th, 2012 5:31 PM
This answer was accepted by the poster of the original question.
cljeffrey

Member since:
July 17th, 2012

Points: 1,054,453
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Hello my name is Jeffrey and I work for ASUS Customer Loyalty Team.

Seems that you will have to send your battery in for service. What country are you in and what city so I can better assist you in case you will need the hotline of our service center not from the US region.

If you have any questions you can email me at [email protected] with C1042- 416 in the subject line and I'll be glad to help.

ASUS strives to meet and exceeds our customer expectations within our warranty policy.

Regards,

Jeffrey ASUS Customer Loyalty

Related Asus X44H Manual Pages

User Manual - Page 2

... Self Test (POST 36 Checking Battery Power 38 Charging the Battery Pack 39 Power Options 40 Power Management Modes 42 Sleep and Hibernate 42 Thermal Power Control 43 Special Keyboard Functions 44 Colored Hot Keys 44 Microsoft Windows Keys 46 Multimedia Control Keys (on selected models 48 Switches and Status Indicators 49 Switches ...49 Status Indicators 50  Notebook PC User...
User Manual - Page 8

... damaged power cords, accessories, or other chemicals on the bottom of the crossed out wheeled bin indicates that will reduce air circulation such as a carrying bag. DO NOT throw the battery in ...label on or near the surface. The actual bundled operating system and applications differ by models and territories. DO NOT use strong solvents such as being correct.  Notebook PC ...
User Manual - Page 32

... a universal AC-DC adapter. Most hotels will provide universal outlets to the DC power required by the Notebook PC. It is comprised of two parts, the power adapter and the battery power system.The power adapter converts AC power from a wall outlet to support different power cords as well as 220V-240V outlets without setting switches or using...
User Manual - Page 33

...the Notebook PC. WARNING! DO NOT connect the AC power cord to an AC outlet prior to connecting the DC plug to minimize the power consumption when the Notebook PC is smoke, burning scent... Unplug the power adapter or switch off the AC outlet to the Notebook PC. This Notebook PC may damage both your battery pack(s) and the Notebook PC with either a two or three-prong plug depending...
User Manual - Page 34

... installed, use the following procedures to remove the battery pack while the Notebook PC is designed to work with a removable battery pack. A fully charged pack will provide several hours of battery life, which can be further extended by using power management features through a Notebook PC retailer. Using Battery Power The Notebook PC is turned ON, as this may not...
User Manual - Page 39

... cycles helps prolong battery life. The battery stops charging if the temperature is too high or the battery voltage is disconnected from charging frequently. The battery starts charging when the charge remaining in the future. If not using the power adapter. DO NOT leave the battery pack discharged.The battery pack will have to charge the battery pack.The battery pack begins to...
User Manual - Page 42

...Power management settings can define "Sleep/Hibernate" or "Shut Down" for closing the display panel or pressing the power button. When you resume your work, your work if any keyboard key except [Fn]. (NOTE: The power indicator...Sound > Power Options. Power Management Modes The Notebook PC has a number of automatic or adjustable power saving features that you can use to maximize battery life and ...
User Manual - Page 82

...the "ATK0100" driver from the driver CD or download it from the hibernation. 1. If the problem still exist, contact your local service center and ask an engineer for assistance. Optical Disc The... optical disc drive is disabled. System Unstable Cannot wake up from the ASUS website. If updating the BIOS does not help, try better quality discs and try again....
User Manual - Page 83

...-charging so it will not damage the battery pack if it is not solved, update the BIOS to see BIOS (ASUS Logo)? (Y = 3, N = A) 3. Hardware Problem - Do NOT remove the battery pack while using the following website: http://member.asus.com/login.aspx?SLanguage=en-us 2. Adapter power LED ON? (Y = 5, N = C) 5. Hardware Problem - If the problem is left in camera does not work...
User Manual - Page 84

... . 4. The problem may also be in the MB, HDD, or NB; IMPORTANT! B. IMPORTANT! check the power cord connections, otherwise visit a local service center for repair. please check the battery contacts, otherwise visit a local service center for replacement. FAN / Thermal Why is air flow from the main air vent. 2. Make sure that the FAN works when...
User Manual - Page 85

A. Blue screen with white text A blue screen with white text appears after purchase, power OFF, remove the additional memory, and power ON to see if the problem is available on the ASUS website. Check your Notebook PC does not lose power during the BIOS flashing process. If you have installed software applications recently, they may not...
User Manual - Page 87

...exact model and download the latest BIOS file for your model from the ASUS website ...ASUS FancyStart POST Logo Type Play POST Sound Speaker Volume Internal Pointing Device [Disabled] [Static] [No] [4] [Enabled] Press ENTER to run the utility to the Notebook PC and power... after updating (flashing) the BIOS. ASUS Tek. Software Problem - Intel Virtualization Technology VT-d Legacy USB Support SATA Configuration...
User Manual - Page 88

...software to select Windows Setup [EMS Enabled]. 3. Press [Enter] to its original working state. Select the language you want to entire HD. The Recovery Partition is a... is created at the factory. Partition options: Recover Windows to an authorized ASUS service center if you to keep other partitions,and to a network drive and...you have problems with the recovery process.
User Manual - Page 89

...Follow the onscreen instructions to entire HD with two partitions. Visit the ASUS website at www.asus.com for updated drivers and utilities. Recover Windows to complete the ...recovery process. This option deletes all partitions from your Notebook PC. Double-click the AI Recovery Burner icon on selected models...
User Manual - Page 90

... process or else your partitions will overwrite your Notebook PC when performing system recovery. Ensure to confirm the system recovery. Ensure to connect the power adapter to be powered ON. 2. Notebook PC User Manual A-15 Using the Recovery D��V�D�:� 1. Insert the Recovery DVD into the optical drive.Your...
User Manual - Page 104

... Complying with ANSI/NFPA 70, the National Electrical Code (NEC), in our products at ASUS REACH website at the building entrance. installation should be grounded (earthed) in accordance with the...A-29 Power Safety Requirement Products with electrical current ratings up to 6A and weighing more than 3Kg must use approved power cords greater than or equal to the earth at http://csr.asus.com/...
User Manual - Page 110

...and health. 4. Reduced solid waste through providing compatible spare parts such as batteries, power supplies, the keyboard, the memory, and if available the CD drive or ... use of natural resources by encouraging recycling. 5. All ASUS products with the ENERGY STAR logo comply with the ENERGY STAR standard, and the power management feature is a joint program of substances harmful to...
User Manual - Page 111

... that each stage of the product life cycle of ASUS product is complied with global environmental regulations. Please refer to http://csr.asus.com/english/Compliance.htm for protecting... requirements. In addition, ASUS disclose the relevant information based on regulation requirements ASUS is in different region. Please go to responsibly recycle our products, batteries and other components as ...
User Manual - Page 112

...MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Copyright © 2010 ASUSTeK COMPUTER INC. ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS... for identification or explanation and to infringe. All Rights Reserved. IN NO EVENT SHALL ASUS, ITS DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL...
User Manual - Page 113

...or failure of performing legal duties under this Warranty Statement, up to claim damages from ASUS. It is liable for no more than damages for which you are collectively responsible....OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF ASUS, ITS SUPPLIERS OR YOUR RESELLER IS INFORMED OF THEIR POSSIBILITY. In each product. Service and ...

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