Asus X44H Support Question

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Question posted by CHATEDRBLX on December 24th, 2012

My Asus Is Having Problems With Battery Or Charger.

I have Asus notebook Model: x44h-bbr5. When I plug my charger into my computer, it won't charge. For awhile it would become charging then not charging if I moved my computer around. But after about 2 days it won't charge what so ever and the weird thing is that on the charger it has the green light on meaning it's on and running. I tried to take the battery out but that didn't work nor can switch chargers from the other computers are dell's and Toshiba's . What I want to know is what is the problem and if I need to replace the battery or the charger or both.

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Answer #1: Posted by cljeffrey on December 27th, 2012 11:50 AM

This answer was accepted by the poster of the original question.

cljeffrey

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Sounds like the problem may be the connector. If you say the unit charges when you move it around.

Just in case, I would send the laptop in for service as well as the battery and ac adapter. So if there is anything wrong they can replace all those components as well.

Make sure when you speak to the tech support that you tell them that your battery does not hold a charge for long anymore.

If you have any questions or comments you can email me at [email protected] which I reside in the U.S

ASUS strives to meet and exceeds our customer expectations within our warranty policy.

Regards,

Jeffrey
ASUS Customer Loyalty

Related Asus X44H Manual Pages

User Manual - Page 2

... Left Side (on selected models 26 Rear Side (on selected models 28 Front Side (on selected models 29 Chapter 3: Getting Started Power System...32 Using AC Power 32 Using Battery Power 34 Battery Care...35 Powering ON the Notebook PC 36 The Power-On Self Test (POST 36 Checking Battery Power 38 Charging the Battery Pack 39 Power Options...

User Manual - Page 3

...Optional Connections A-2 Operating System and Software A-3 System BIOS Settings A-4 Common Problems and Solutions A-7 Recovering Your Notebook PC A-13 Using Recovery Partition A-13 Using Recovery DVD (on selected models A-14 DVD-ROM Drive Information A-16 Blu-ray ROM Drive Information (on selected models A-18 Internal Modem Compliancy A-19 Declarations and Safety Statements A-23 Federal...

User Manual - Page 4

... Requirement A-29 TV Tuner Notices A-29 REACH ...A-29 Nordic Lithium Cautions (for lithium-ion batteries A-30 Optical Drive Safety Information A-31 Laser Safety Information A-31 Service warning label A-31... CDRH Regulations A-31 Macrovision Corporation Product Notice A-32 CTR 21 Approval(for Notebook PC with built-in Modem A-33 European Union Eco-label A-35 ENERGY STAR complied ...

User Manual - Page 7

... NOT expose to or use the modem during a gas leak. DO NOT use near liquids, rain, or moisture. DO NOT disassemble the battery. Except as described in fire. Wipe the Notebook PC using a clean cellulose sponge or chamois cloth dampened with a solution of nonabrasive detergent and a few drops of warm water and...

User Manual - Page 8

...and damage the Notebook PC. DO NOT use strong solvents such as thinners, benzene, or other peripherals. The actual bundled operating system and applications differ by models and territories....containing button cell battery) should not be placed in this manual. DO NOT carry or cover a Notebook PC that the battery should not be placed in municipal waste. The symbol of battery may be ...

User Manual - Page 9

...Notebook PC while the power is in the closed position to the connectors. Ensure to charge the battery pack when the Notebook PC is still ON. CAUTION! Charge Your Batteries...plugged into the computer and an AC power source. Sound Pressure warning Excessive sound pressure from the moving part that the power adapter charges the battery pack as long as the equalizer to fully charge...

User Manual - Page 11

Please accept your Notebook PC. Preparing your Notebook PC These are quick instructions for using your Notebook PC as being correct. Installing the Battery Pack 3 1 2 Connecting the Power Adapter 2 1 3 110V-220V 2 1 3 110V-220V The actual bundled operating system and applications differ by models and territories. There may be differences between your Notebook PC and the pictures ...

User Manual - Page 19

Bottom Side (on selected models) The bottom side may vary in appearance depending on model. 2 3 1 4 5 Notebook PC User Manual 19 The battery pack size varies depending on model.

User Manual - Page 22

... automatically detects the amount of this spring lock must be held in the unlocked position. 3 Battery Pack The battery pack is automatically charged when the Notebook PC is connected to an AC power source and maintains power to keep the battery pack secured. There is no hardware or software (including BIOS) setup required after the...

User Manual - Page 28

This allows use when moving temporarily between locations. Battery time varies by usage and by the specifications for this Notebook PC.The battery pack cannot be disassembled and must be purchased as a single unit. 28 Notebook PC User Manual 7 USB Port (3.0, on selected models / 2.0) This port also supports USB Charger+ function that helps charge the connected USB device even...

User Manual - Page 34

... in the loss of working data. To install the battery pack: 3 1 2 34 Notebook PC User Manual A fully charged pack will provide several hours of battery cells housed together. Additional battery packs are optional and can be purchased separately through the BIOS setup. IMPORTANT! Using Battery Power The Notebook PC is turned ON, as this may not have...

User Manual - Page 39

... cycles helps prolong battery life. WARNING! Notebook PC User Manual 39 The battery starts charging when the charge remaining in the future. The battery stops charging if the temperature is too high or the battery voltage is disconnected from charging frequently. DO NOT leave the battery pack discharged.The battery pack will have to charge the battery pack.The battery pack begins to...

User Manual - Page 82

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User Manual - Page 83

... adaptor to see if there are any problems. 2. Hardware Problem - Power ON/OFF Error I cannot power ON the Notebook PC. Diagnostics: 1. Able to solve the problem. 3. Register the Notebook PC for assistance. Able to see BIOS (ASUS Logo)? (Y = 3, N = A) 3. Built-in Camera The built-in the Notebook PC. Do NOT remove the battery pack while using the following website...

User Manual - Page 84

... will see taskbar), close them . 4. please check the battery contacts, otherwise visit a local service center for replacement. FAN / Thermal Why is air flow from the main air vent. 2. IMPORTANT! Notebook PC User Manual A-9 C. The problem may also be in the MB, HDD, or NB; Problem caused by some viruses, use anti-virus software to...

User Manual - Page 85

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User Manual - Page 87

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User Manual - Page 88

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User Manual - Page 110

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User Manual - Page 111

.../english/Compliance.htm for information disclosure based on regulation requirements. A-36 Notebook PC User Manual Please go to http://csr.asus.com/english/ Takeback.htm for our customers to be able to responsibly recycle our products, batteries and other components as well as the packaging materials. We believe in providing solutions for detail...