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Asus U56E Support Question

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Question posted by arvisn on October 9th, 2012

I Need To Reset My Asus U56e To Factory Condition.

I tried to use the F9 key during the ASUS logo, but it does not give me any prompts for recovery. I also do not have the recovery DVD as this computer is refurbished and did not include one in the package. What do I do?

Current Answers

Answer #1: Posted by cljeffrey on October 10th, 2012 12:04 PM
This answer was accepted by the poster of the original question.
cljeffrey

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So when you restarted the computer you kept pressing F9 and nothing happened? Not sure when you purchased the unit if the retailer wiped out the recover partition by doing a clean windows installation.   If you are still having problems and the unit is under 90 days from the date of purchase, you can send it in for service and they will reload everything back up to factory settings.   If you have any questions or comments you can email me at [email protected] which I reside in the U.S

ASUS strives to meet and exceeds our customer expectations within our warranty policy.

Regards,

Jeffrey
ASUS Customer Loyalty

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User Manual - Page 4

...(for Notebook PC with built-in Modem A-33 European Union Eco-label A-35 ENERGY STAR complied product A-35 Global Environmental Regulation Compliance and Declaration A-36 ASUS Recycling/Takeback Services A-36 Copyright Information A-37 Limitation of Liability A-38 Service and Support A-38  Notebook PC User Manual
User Manual - Page 16

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User Manual - Page 30

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User Manual - Page 37

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User Manual - Page 50

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User Manual - Page 51

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User Manual - Page 61

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User Manual - Page 67

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User Manual - Page 71

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User Manual - Page 76

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User Manual - Page 77

...Recovery Partition The Recovery Partition is created at the factory. Using the Recovery Partition: 1. The Recovery Partition is a reserved space on your hard disk drive used to restore the operating system, drivers, and utilities installed on your Notebook PC at the factory...to an authorized ASUS service center if you want to recover and click Next. 4. Read the ASUS Preload Wizard ...
User Manual - Page 78

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User Manual - Page 79

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User Manual - Page 87

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User Manual - Page 89

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User Manual - Page 103

Country: TAIWAN Authorized representative in Europe: ASUS COMPUTER GmbH Address, City: HARKORT STR. 21-23, 40880 ... Signature Notebook PC User Manual A-39 EC Declaration of the following apparatus: Product name : Notebook PC Model name : U56E, PRO5RE, X5RE conform with the essential requirements of Conformity We, the undersigned, Manufacturer: Address, City: ASUSTek COMPUTER INC...

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