Asus RT-AX3000 Support Question
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Question posted by robintkp on September 2nd, 2020
About Asus Rt-ax3000
Current Answers
Answer #1: Posted by techyagent on September 2nd, 2020 7:10 AM
1. Check whether your computer has a wireless network adapter:
1-1. Windows logo key keyboard shortcuts in Windows. Press "Windows logo key " + "R key", and then open the Run dialog box, Key in devmgmt.msc, and then open the Device Manager.
1-2. Expand Network adapters.
1-3. Look for a network adapter that might have wireless in the name.
2. Check whether your wireless adapter can search for the wireless SSID nearby. Select the Network or Wireless icon in the notification area. If you have problems with your Wi-Fi network when using the Windows 10, please refer to Fix Wi-Fi problems in Windows 10(Microsoft support site) for more troubleshooting information. If you have problems with your Wi-Fi network when using Mac OS X, Please refer to Apple support site Related FAQ: Manage the Wi-Fi connection on your Mac and How to troubleshoot Wi-Fi connectivity.
3. Confirm the SSID and password you key in are correct 3-1. Enter the GUI of router, click 3-2. Check whether your wireless the SSID and password. Note: [FAQ] How to enter the GUI of router? (ASUSWRT)
4. Check your router is NOT set to Hide SSID
4-1. Enter the GUI of router, go to [Wireless] >> [General]
4-2. Check whether Hide SSID. If you cannot solve the problem with the above solution, please contact the ASUS Product Support for assistance.
Note: If you still experience problems, please contact ASUS Product Support for further assistance. How to get the (Utility / Firmware)? You can download the latest drivers, software, firmware and user manuals in the ASUS Download Center. If you need more information about the ASUS Download Center, please refer this link.
Thanks
Techygirl
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