Question posted by mj0701 on June 23rd, 2015
Flights 8109 And 8132
good day. My name is Maryjoy Hernandez booking number. I had connecting flights with your company from philippines tobusan to jeju. Unfortunately i was detained in busan immigration due to lack of visa that the philippines immigration and asiana airlines failed to inform me. With this i am asking for your patiently assistance to possibly refund my tickets reservation which were not used.
Current Answers
Answer #1: Posted by TechSupport101 on June 24th, 2015 1:55 AM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,285
Member since:
May 24th, 2013 Points: 12,171,285
The following was quoted from the Asian Airlines page here
- Ticket refund is not allowed without a cancellation or a refund request. Please contact via telephone prior to departure followed by an email to [email protected] to request a refund of the ticket.
- Refund will be made to the credit card which the payment was made, and will be credited to the account based on your credit card company's refund policy.
- Policies for canceling/refunding tickets purchased through a travel agency may vary by different agencies. Please contact the point-of-sale for further details.
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