Received Email From Aa About Order 93196716. We Never Bought A Ticket Help.

A ticket was bought in our email address name. How was it paid for? Eletronic 962399291. We never purchased this ticket. We will not pay for it. What credit card was used for purchase?

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Answer #1: Posted by 1stLadyDawn on February 26th, 2012 11:35 PM

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1stLadyDawn

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You are probably the victim of phishing and the sender is trying to get you to click on links in the email or to open an attachment. DON'T.

If information is provided in the body of the email, make sure you check immediately with your credit card company.

You can also call American Airlines customer service to inquire: 1-800-433-7300 24/7

But first check this security page at American Airlines. You will have to scroll down the page to see examples of phishing emails where you can see the way you can be tricked into spoofed sites to enter personal data.

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