How Do I Contact Aol To Reset My Lost Password When I Don't Have Text Messaging?

The person who posted this question about America Online did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by TommyKervz on June 18th, 2013 4:38 AM

This answer was accepted by the poster of the original question.

TommyKervz

Member since:
January 10th, 2013

Points: 17,776,813

1,100
points

Greetings - You can just follow the link below and click on 'Forgot Password?' and follow the on-screen intructions which will guide you through the password reset process - https://my.screenname.aol.com/_cqr/login/login.psp?sitedomain=bill.aol.com&authLev=2&lang=en&locale=us&offerId=aol-helpv2-en-us&siteState=OrigUrl%3Dhttps%253A%252F%252Fbill.aol.com%252FSPortal%252Fjsp%252Fcontact_us.jsp

Hope this will help

Hope that is helpful.
Kervz at www.satechhelp.co.za

Answer #2: Posted by massists on June 18th, 2013 3:56 AM

massists

Member since:
November 26th, 2011

Points: 129,220

100
points

yes you have to contact them

Answer #3: Posted by waelsaidani1 on June 18th, 2013 3:59 AM

waelsaidani1

Member since:
May 12th, 2013

Points: 19,501,797

100
points

Hello subletteba you can reset your password using alternate email or account security question instead of the text message. Simply follow this step.:

1. Visit My Account.

2. On the Sign In screen, under the Password box, click the Forgot Password? link.

3. Enter your AOL Username or email address in the Username or Email field.

4. In the second field, enter the words or characters you see displayed in the image and then click Next.

5. Next, they need to verify that this account belongs to you. Under Verify this is your account, select a confirmation option. select an option below:

Alternate Email Address

If you choose to verify your alternate email address, click Next. An email will be sent to this alternate email account. Click the Yes, I would like to reset my password link in the email to reset your password. The link will expire in 72 hours.

If you choose to answer your Account Security Question, enter the answer to the question in the text box and select either one of the options for your second set of verification details.

You'll have any two of the following three options on your screen:

if you click Account Holder, then enter your first name and second name in the boxes provided, OR
if you select Personal Details, then enter your date of birth and your zip code in the boxes provided, OR
if you select Alternate Email, then enter your alternate email address in the provided box

Click Next.

Note: You have six attempts to enter the correct details for this option. If your sixth attempt fails, your account is locked for 24 hours

6. You can now reset your password (Yes!). Reset your password by typing a new password in the New Password box, and then re-typing your new password in the Retype New Password box. Your password is case-sensitive and must be 6 to 16 characters long.

7. Click Next.

Congratulations! Your password has been reset. Click Done to sign in with your new password.

America Online Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

General Support
... or mobile phone; How do I sign up Alerts and receive the latest information about an Alert icon next to AOL Keyword: Alerts Directory or . as a text message on popular topics such as a pop-up message on the Web, go to the Alert you a variety of incoming e-mail, live scores, or missing children. If you...
General Support
... Chat with the details of the game Player Alerts : Follow your player up Player Alerts for delivering AOL Alerts on their AOL service or AIM service, as text messages sent to that point in a scoring play , and at the end of a game for , and then click the Alert Me link. 4. For quarterbacks, stats will...
General Support
...statistics, quarterly summaries, and injury reports of a game for delivering AOL Alerts on their AOL service or AIM service, as text messages sent to How do I set up a Live Score Alert ... In-Game Statistics : This will include the selected player's name and their mobile device, instant message, or as extra points and attempts. Select your defense or special teams earns a sack, safety...