Question posted by ea1800 on December 7th, 2009

Aol Email Account Hijacked, Pwd & Security Question Changed, Any Way To Reset?

AOL Mail account has been hijacked and password and security information was changed so that I can't sign on.  Lot's of personal information in my account, is there any way to get it reset or to get my information sent to another account?

Current Answers

Answer #1: Posted by joenamvet on December 29th, 2010 6:18 PM
joenamvet

Member since:
December 29th, 2010

Points: 110
110
points
they make it impossible to change passwords and asq's because aol sucks--i'll never use these idiots again--you can block your qaccount from receiving anything--i never heard of a email provider holding people hostage--you can't even call them on the phone---aol is going down---people want to leave them left and right--like me

Answer #2: Posted by triedeveryting on November 29th, 2010 4:30 AM
triedeveryting

Member since:
November 29th, 2010

Points: 40
40
points
If this account was a paid account at some point of time, try reactivating it. You may have to pay a small fee for a month, but that gives you the opportunity to talk to someone. I belive AOL has other methods to verify your account.

America Online Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • General Support
    ... reply to e-mail on AOL WebMail Unable to create a secure password Change Password Minimum System Requirements for AOL WebMail Email - AOL WebMail Message: "Invalid password" on AOL WebMail My AOL WebMail screen is new in the latest update of an email address Account Security Question Can't remember the answer to the Account Security Question Change Account Security Question Tips to use...
  • General Support
    ... Click on the link below . Your Answer box, type the answer to your billing information. To offer you do I change my password? however, if you this level of your Username or Email and Password Click the Forgot Account Security Question In the Account Security Question Reset window, in the Word in Image box, type the characters shown in the Image box, and...
  • General Support
    ... the check box next to Retain all mail I forgot the answer to my Account Security Question Please click the link corresponding to change your password. Go to AOL Keyword: Mail Controls This keyword can locate the email. Click The Quick Restore feature allows you to reset the AOL software to be accessed only within the AOL software. On the upper right, click...

Similar Questions

German Aol-email-account
I'm a member of Compuserve/AOL since 1995.In Germany AOL was bought by Alice. Last Year I had an att...
(Posted by joachimkirsten 12 years ago)
Locked Out Of My Aol Email Account.
I could not get a secure login for over a week. Just tried changing password twice and am locked out...
(Posted by DermAegis 12 years ago)
Email Account Blocked
Hi, I have tried to access my email account tonight and have been unable to due to unusual activity ...
(Posted by loobs867 12 years ago)
My Email Account
As of yesterday, my email account is not responding to the password I have used for over a year. Tri...
(Posted by bb6bullard 12 years ago)
Security Question Changed And Not Able To Log In
My password is not working. Plus my security question has changed. I did not change it. I have had t...
(Posted by Jayfontenot100 12 years ago)
Ask a New Question
Use the box below to post a new question about America Online.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

America Online Reviews

View thousands of America Online user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete America Online customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed America Online customer service rankings, employee comments and much more from our sister site.