Question posted by 8606patr on July 23rd, 2014
Where To Return Amazon Items Uk Address
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Current Answers
Answer #1: Posted by truthmatterz on August 5th, 2019 6:05 PM
- Go to the Returns Support Centre, and click Return items.
- Find the order you want to return, and click Return an item from this order.Note: If you don't see the order you're looking for, select another option from the Filter ordersmenu, and then click Go.
- Select the items you want to return.
- Enter the quantity of items, select an option from the Reason for return menu, and then add any additional information in the Details box.
- To continue, do one of the following:
- If the item was sold by Amazon.co.uk, select your return option.
- If the item was sold by a Seller, click Submit for Approval.
- Select your preferred return method.Note: If you choose to return via Amazon Locker, you'll be prompted to select a Locker location at this time. For more information about returning an item to an Amazon Locker, go to Return an Item Using an Amazon Locker.
- Print your label and return authorisation. Some returns won't require you to print a label or authorisation. If you don't have a printer when you're completing your return, you can print later (we'll e-mail you a link to your label) or you can have someone else print your label for you. Note: If your return is scheduled with Arrow XL, there's no need to print your return label. Arrow XL will bring your return label with them when they arrive to pick-up your item. Note: If you choose to return items to a Doddle store via the Returns Support Centre, show your return code to the Doddle store associate. The store associate will scan the QR code to accept the return. You can track your return via Your Orders.
- Put the return authorisation inside of your package and attach the label to the outside.
- You can view the status of a return or a refund in Your Orders by selecting View Return/Refund Status next to the relevant order.
Note:
- If you return items in which you've saved personal information, such as laptops, cameras or other electronic devices, you must erase this information completely before sending the product back to us.
- For items sold by Amazon.co.uk, return costs may be deducted from your refund depending on the reason for return. For more information, go to About Refunds.
- You will be asked to provide updated credit or debit card information if you try to create a replacement for an item which was paid for by a prepaid debit card.
If you need to return an incorrect item, please see Return an Incorrect Item.
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