Question posted by dmcheatham on August 26th, 2011
My Kindle Just Stopped Working. Charged It And It Won't Come On
i WAS READING ON MY KINDLE AND THEN IT NEEDED TO BE CHARGED. i CHARGED IT AND NOW IT WANT GO BACK TO ANY BOOKS WHEN I SLIDE THE BUTTON OVER. WHAT IS GOING ON. I JUST RECENTLY DOWNLOADED 3 NEW BOOKS ON IT,. PLEASE LET ME KNOW WHAT IS WRONG WITH IT. THANKS
Current Answers
Answer #1: Posted by suzy1212 on September 9th, 2011 7:55 PM
If it needed charging and wouldn't charge, this is the information given on Amazon's Kindle Help page:
Kindle battery not charging.
- Connect Kindle to a different outlet and/or USB port. If available, also try using a different USB cable or power adapter
- Verify the yellow charge light in the power switch at the base of the Kindle is on. When fully charged, the light will appear green.
- Restart Kindle by pressing Home > Menu > Settings > Menu and select "Restart." Is the charge light on?
- Is the charge light off? AC adapter needs to be replaced.
- Contact us for in-warranty options.
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