Question posted by Anonymous-47149 on December 31st, 2011
My Kindle Fire Is Frozen. How Do I Unfreeze It?
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Current Answers
Answer #1: Posted by BusterDoogen on December 31st, 2011 2:35 PM
BusterDoogen
Member since:
October 30th, 2011 Points: 28,565,437
Member since:
October 30th, 2011 Points: 28,565,437
Screen frozen or Kindle Fire unresponsive.
Possible cause:
Possible cause:
- Low battery charge.
Performing a hard reset on your Kindle Fire may resolve intermittent issues like a frozen screen, battery issues or trouble downloading content to your Kindle Fire.
To perform a hard reset on your Kindle Fire, press and hold the power button for 20 seconds and then release. After the device has completely turned off, press the power button to restart your Kindle Fire.
If your Kindle Fire is still unresponsive, try charging your Kindle Fire before trying to reset the device again.
Make sure you have the latest software version available installed on your Kindle Fire. The latest version is available at www.amazon.com/kindlesoftwareupdates
If you continue to experience problems, please contact us.
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