How To Return Product That Has Been Order And Deliver At Amazon

To return an eligible item you ordered:

Go to Your Orders to display your recent orders. To return a gift, go to Return a Gift.

Choose the order and select Return or Replace Items. Select the item you want to return.

Then select an option from the Reason for return menu. Choose how to process your return.

If applicable, select to issue a refund or replacement. For items sold from an Amazon seller, you'll see Submit return request.

The Amazon seller reviews return requests before issuing a refund or replacement. For more information, go to Returns to Third-Party Sellers. If you don't receive a response within two business days, you can request an A-to-z Guarantee Refund.

Select your preferred return method. Print your return label and return authorization.

Add your return label (if applicable) and package your items for return

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To return a product that you have ordered and received from Amazon, you can follow these general steps:

1. Sign in to Your Amazon Account: Go to Amazon's website and sign in to your account using your email/phone number and password.
2. Go to Your Orders: Click on the "Returns & Orders" section. You can find this by hovering over "Account & Lists" on the top-right corner of the Amazon website.
3. Select the Order to Return: Locate the order that includes the product you want to return and click on the "Return or Replace Items" button next to it.
4. Choose Return Reason: Amazon will ask you to select the reason for the return from a drop-down list. Select the most appropriate reason that matches your situation.
5. Select Return Method: Amazon will then prompt you to choose how you want to return the product. You can usually select to drop off the item at a local Amazon Locker, UPS Store, or Kohl's location, or you can choose to have it picked up by a carrier.
6. Print Return Label: If you choose a drop-off location, Amazon will provide you with a return label to print. Attach this label securely to the package.
7. Package the Product: Place the product securely in a box with appropriate packaging material to prevent damage during transit.
8. Drop off the Package or Arrange Pickup: If you selected a drop-off location, take the package to the designated location. If you opted for a carrier pickup, follow the instructions provided by Amazon for arranging the pickup.
9. Wait for the Refund: Once Amazon receives the returned product and processes it, they will issue a refund to your original payment method. The time it takes to receive the refund may vary depending on your payment method and location.

Important Notes:

• Make sure to return the product within the specified return window. Amazon usually has a return window of 30 days for most items, but the policy may vary for certain products.
• Keep track of the tracking number or proof of return to ensure that the package is received by Amazon.
• If you face any issues during the return process, you can reach out to Amazon customer support for assistance.

Please note that the exact steps and options might vary slightly based on your location and the specific product you are returning, so always refer to the Amazon website for the most up-to-date instructions.

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