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Acer T231H Support Question

Acer T231H Support Question

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Question posted by tomita on February 7th, 2013

Usb Touch Screen Connection

Using this touch screen with win8. The usb for the same keeps switching on and off, then stays off. Have tried two cables and two computers. Still problem persists.  

Current Answers

Answer #1: Posted by tintinb on February 7th, 2013 11:09 PM
This answer was accepted by the poster of the original question.
tintinb

Member since:
October 26th, 2012

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Even if you will try this Acer T231H device on any computer as well as use several cables, you cannot make it work properly until you install the driver software. You can download the compatible driver software here:

Simply click the green-colored arrow down button at the right side of the page. Download, install and restart your computer.

If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.

Regards,

Tintin


Related Acer T231H Manual Pages

Quick Start Guide - Page 1

.... The screen can clean the exterior of dust. • Never use the computer's power cable to operate with this test. Only a qualified technician should not be sure to diagnose the problem. You can be sure to provide adequate ventilation. • Do not expose the monitor to the trouble- shooting section to unplug the monitor first. Connect one end...
Quick Start Guide - Page 2

...this LCD monitor is recycled in the European Union This symbol on the product or on , the user is encouraged to try to ... void the user authority, which can be made using shielded cables to maintain compliance with Canadian ICES-003. CE ...waste equipment for energy-related product. Notice: Shielded cables All connections to other computing devices must not be disposed of with the ...
User Manual - Page 1

TABLE OF CONTENTS Special notes on LCD monitors 1 Information for your safety and comfort 2 Unpacking 5 Screen position adjustment 6 Connecting the power cord 7 Safety precaution 7 Cleaning your monitor 7 Power saving 8 DDC 8 Connector Pin Assignment 9 Standard Timing Table 11 Installation 12 User controls 13 Troubleshooting 19
User Manual - Page 2

... to the nature of the LCD screen, an afterimage of 99.99% or more. EN-1 In this case, the screen is displayed for hours. Turn off the Power Switch and then turn it on the desktop pattern you use . SPECIAL NOTES ON LCD MONITORS The following symptoms are normal with LCD monitor and do not indicate a problem.
User Manual - Page 3

... do not place the product on a vibrating surface. • Never use this product through cabinet slots as possible. The openings should never be...water. • Do not place this document for future reference. Keep this product on an unstable cart, stand or table. Safe listening...as close to the equipment operator as they may touch dangerous voltage points or short-out parts that the...
User Manual - Page 4

...service this product from staying too long in ...physical injury after prolonged use Computer users may lead to carpal tunnel syndrome, tendonitis, tenosynovitis or other recurring or persistent discomfort and/or pain ...the recorded image and does not constitute a malfunction. Incorrect computer usage may complain of the monitor, using a footrest, or raising your leg muscles EN-3 Refer ...
User Manual - Page 5

... within comfort able reach • if you view your monitor more than the top edge of the display so your eyes point downward when looking at the middle of the display. • Adjust the display brightness and/or contrast to make your computer use more information and help in such a way that the...
User Manual - Page 6

UNPACKING Please check the following items are present when you unpack the box, and save the packing materials in case you will need to ship or transport the monitor in future. • LCD MonitorUSB Cable (Optional) • AC Power Cord • D-Sub Cable (Optional) • DVI Cable (Optional) • Audio Cable (Optional) • User Manual • Quick Start Guide EN-5
User Manual - Page 7

SCREEN POSITION ADJUSTMENT In oder to optimize the best viewing position, you can be adjusted 5 degrees to hold the edges of your hands to 60 degrees up as shown in the figure below . 60 EN-6 The monitor can adjust the tilt of the monitor by using both of the monitor as indicated by arrow below .
User Manual - Page 8

... CONNECTING THE POWER CORD • Check first to make sure that the power cord you use is adequate ventilation. • Avoid placing the monitor ...screen and cabinet front and sides. Place the monitor just below guidelines when cleaning the monitor. • Always unplug the monitor before cleaning. • Use a soft cloth to a proper AC outlet. • For unit using at 120 V AC: Use...
User Manual - Page 13

...below: Steps 1. 1-1 Connect Video Cable a. Make sure both the monitor and computer are powered-OFF. b. Connect the USB Cable(Optional) 3.Connect the Audio Cable(Only Audio-Input Model)(Optional) 4. INSTALLATION To install the monitor to the computer. 1-2 Connect Digital Cable (Only Dual-Input Model) a. Make sure both the monitor and computer are powered-OFF. Connect the HDMI cable to...
User Manual - Page 14

... source. It may be connected to your monitor. (a) VGA input (b) DVI input (c) HDMI input As you cycle through the sources you quickly select the most commonly accessed settings. Lights up to indicate the power is used to activate the OSD menu. USER CONTROLS Power Switch / Power LED: To turn the monitor ON or OFF. The...
User Manual - Page 16

... to following content is for adjusting the settings of your LCD Monitor. Then navigate to the picture element you wish to adjust. 3 Use the / keys to adjust the sliding scales. 4 The Picture menu can be used for general reference only. You can use the OSD to open the OSD. Adjusting the OSD settings Note...
User Manual - Page 17

Adjusting the OSD position 1 Press the MENU key to adjust. Then navigate to the feature you wish to bring up the OSD. 2 Using the directional keys, select OSD from the on screen display. EN-16
User Manual - Page 18

EN-17 Adjusting the setting 1 Press the MENU key to adjust the screen Menu Language and other important settings. Then navigate to the feature you wish to adjust. 3 The Setting menu can be used to bring up the OSD. 2 Using the / keys, select Setting from the OSD.
User Manual - Page 20

... changing or disconnecting the signal cable or powering OFF the monitor. LED OFF · Check the power switch. EN-19 LED displays amber color · Check if video signal cable is properly connected at the back of monitor. · Check if the power of the host PC is in display · size Using OSD, adjust RESOLUTION, CLOCK...
User Manual - Page 21

... the host PC is in minimum position and try to the monitor. Abnormal Sound (Only AudioInput model) (Optional) No sound, or sound level is too low · Check the audio cable with the host PC is connected. · Check if the volume setup of computer system is properly connected to raise the volume level. No Picture...
User Manual - Page 22

...Centro Galleria 2 6928 Manno Switzerland Hereby declare that: Product: Trade Name: Model Number: SKU Number: LCD Monitor Acer T231H T231H xxxxxx ("x" = 0~9, a ~ z, or A ~ Z) Is compliant with the essential requirements and other... EN55024 -. EN60950-1 RoHS Directive 2002/95/EC on the Restriction of the Use of certain Hazardous Substances in homogenous material are in force to assure that produ...
User Manual - Page 23

... must accept any interference received, including interference that may not cause harmful interference, and (2) this declaration: Product: Trade Name: Model Number: SKU Number: LCD Monitor Acer T231H T231H xxxxxx ("x" = 0~9, a ~ z, A ~ Z or Blank) Name of Responsible Party: Acer America Corporation Address of the FCC Rules. A. Contact Person: Acer Representative Phone No.: 254-298-4000...
User Manual - Page 24

.... enable the touchscreen function on the monitor screen. 2.Slide your fingers apart to zoom-in a clockwise or counterclockwise motion across the screen's surface. Notes: Windows XP and Windows Vista do not support touchscreen functions. Go to work , you need to connect the USB cable to open the onscreen keyboard. Microsoft Touch Pack for Windows® 7 is available...

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