Acer H5360 Support Question
Acer H5360 Support Question
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Question posted by john40906 on February 19th, 2013
Dead Pixel Problem.
I have many dead pixels now on my projector and they continue to multiple at a rate of 10 a week. The Acer website does not give options for out of warrantie repairs, I need to know where I can send it to have it fixed.
Thanks,
John
Current Answers
Answer #1: Posted by tintinb on February 22nd, 2013 11:32 PM
tintinb
Member since:
October 26th, 2012 Points: 7,056,560
Member since:
October 26th, 2012 Points: 7,056,560
Sorry for your problem but unfortunately, there is no solution for the dead pixel issue of your Acer H5360 not only on projector devices but also most LCD products. The only solution for this is to replace the entire device with a brand new one because pixels are not possible to repair. This Acer H5360 projector can be purchase here:
- http://www.projectorcentral.com/Acer-H5360.htm
- http://www.amazon.com/Acer-Computer-EY-K0701-020-3D-DLP-Projector/dp/B0036R9ZKA
- http://www.ebay.com/ctg/Acer-H5360-DLP-Projector-/82838936
Refer to the user's manual for the proper connection of cables and other parts.
http://www.helpowl.com/manuals/Acer/H5360/65720
If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.
Regards,
Tintin
Related Acer H5360 Manual Pages
Acer H5360 Projector Series User's Guide - Page 2
...transmitted, in new editions of this publication without the prior written permission of Acer Incorporated. Acer Projector H5360 Series User's Guide Original Issue: 08/2009
Changes may be incorporated in ... disclaims the implied warranties of this publication may be made periodically to the information in the space provided below. All correspondence concerning your projector. No part of...
Acer H5360 Projector Series User's Guide - Page 31
... image while wearing DLP 3D glasses, you may need to execute "Invert" to get best match of...
Frequency Tracking Sharpeness
"Frequency" changes the projector's refresh rate to match the frequency of the projector with the graphics card. Please visit NVIDIA... ratio and maxi
mize the image to fit native horizontal or vertical pixels.
• 4:3: The image will be scaled to fit the screen...
Acer H5360 Projector Series User's Guide - Page 55
... U. A. Operation is responsible for this device must accept any interference received, including interference that may not cause harmful interference, and (2) this declaration:
Product:
DLP Projector
Model Number:
H7P0901
Machine Type:
H5360 series
Name of Responsible Party: Acer America Corporation
Address of the FCC Rules. Tel : 254-298-4000 Fax : 254-298-4147 www...
Acer H5360 Projector Series User's Guide - Page 56
...Manno Switzerland
Hereby declare that:
Product: Trade Name: Model Number: Machine Type:
Projector Acer H7P0901 H5360 series
Is compliant with the essential requirements and other relevant provisions of the following...production units of the same product will continue comply with the requirements. The maximum concentration values of certain Hazardous Substances in force to Eco-design Requirements...
Acer X1161, X1261, X110 and H5360 Projector Series Service Guide - Page 2
.../X110/H5360 Service Manual Copyright September, 2009 All Rights Reserved Manual Version 4.0
X1161/X1261/X1161A/X1161N/X110/H5360 Confidential
i The manual gives you immediately identify problems that is... made to X1161/X1261/X1161A/X1161N/X110/H5360 projection system. Preface
This manual is not mentioned in the troubleshooting. Please send the product back to the distributor for ...
Acer X1161, X1261, X110 and H5360 Projector Series Service Guide - Page 6
... Optical Performance Measure Others
4-7 4-9 4-10 4-12
Chapter 5 Firmware Upgrade
Equipment Needed
5-1
DLP Composer Lite Setup Procedure
5-2...Waveform Download
5-8
Chapter 6 EDID Upgrade
EDID Introduction
6-1
Equipment Needed
6-2
Setup Procedure (VGA)
6-3
EDID Key-In Procedure
6-4
...
Acer X1161, X1261, X110 and H5360 Projector Series Service Guide - Page 14
... 768
WXGA
1280 x 768 1280 x 720
1280 x 800
1366 x 768
WXGA+
1440 x 900
WSXGA+
1440 x 900
Horizontal scan rate
Vertical scan rate
Max. pixel rate
V.Frequency [Hz] H.Frequency [KHz]
60
47.8
75
60.3
85
68.6
60
44.8
60
49.6
60
47.71
60
55.9
...please refer to User's Manual.
Compatibility
Resolution
(2) VGA Analog - X1161/X1261/X1161A/X1161N/X110/H5360 Confidential 1-
Acer X1161, X1261, X110 and H5360 Projector Series Service Guide - Page 15
1-3 Product Overview
Projector Outlook
Front /Upper side
Item
Description
1 Ventilation (inlet)
2 Ventilation (outlet)
3 Remote control receivers
4 Focus ring
5 Zoom lens
Item
Description
6 Lens cap
7 Power button
8 Remote control
9 Zoom lever
10 Horn
X1161/X1261/X1161A/X1161N/X110/H5360 Confidential 1-
Acer X1161, X1261, X110 and H5360 Projector Series Service Guide - Page 16
X1161/X1261/X1161A/X1161N/X110/H5360 Confidential 1-10 Rear side (for X1161/X1261/X1161A/X1161N/X110)
Item
Description
Item
Description
...input connector (VGA IN 2)
4 S-Video input connector
5 Composite video input connector
10 USB connector 7* RS232 connector Below item is for X1161N: 10 USB connector
7 RS232 connector
8
Monitor loop-through output connector (VGA-Out)
9 Audio input ...
Acer X1161, X1261, X110 and H5360 Projector Series Service Guide - Page 19
... "0~9" to the previous step for distortion caused by tilting the projector (± 40 degrees).
Item 1 2
3
4 5 6 7 8 9 10 11 12 13
Note:
Icon
Function
Description
Remote control receiver
Receives... the active source. X1161/X1261/X1161A/X1161N/X110/H5360 Confidential 1-13 Momentarily turns off the video. Zooms the projector display in the "Security". To choose the desired aspect ...
Acer X1161, X1261, X110 and H5360 Projector Series Service Guide - Page 20
X1161/X1261/X1161A/X1161N/X110/H5360 Confidential 1-14 Getting Started Connecting the Projector
Item
Description
1 Power cord
2 VGA cable
3 Composite video cable
4 RS232 cable
Item
Description
6 S-Video cable
7 Audio cable jack/jack
8 Audio cable jack/RCA
9 USB cable
Note: To ensure the projector works well with your computer, please make sure the timing of...
Acer X1161, X1261, X110 and H5360 Projector Series Service Guide - Page 25
Hex Sleeves 5mm 5. Operators should wear electrostatic chains. * Note: - Tweezers 7. Projector * Before you have to get into Service Mode and record the
lamp usage hour, please refer to section 2-21. - X1161/X1261/X1161A/X1161N/X110/H5360 Confidential 2- If you need to replace the Main Board, you start: This process is the same as
X1261...
Acer X1161, X1261, X110 and H5360 Projector Series Service Guide - Page 55
...are work as well
14
Audio Abnormal (X1261/H5360 only)
- Ensure that the signal cables and source work as well
11
Garbage Image
- Check rod alignment
- Ensure that your Projector is within spec
- Ensure the projection screen without...screen without dirt
- Check Battery b. Ensure the projection lens is clean
10
Dead Pixel/Dust (Out of the OSD Menu 13 Function Abnormal
-
Acer X1161, X1261, X110 and H5360 Projector Series Service Guide - Page 56
..."Left" and "Menu" buttons sequentially on the Security Card. X1161/X1261/X1161A/X1161N/X110/H5360 Confidential 3- Please confirm whether the SNID number of Service Mode is printed on remote controller ... Execute the EDID Upgrade Procedure (refer to 6-5 of projector?
-
Then the Universal Password will be accepted by projector anytime no matter what the Administrator Password is on the...
Acer X1161, X1261, X110 and H5360 Projector Series Service Guide - Page 57
...get into Service Mode
(1) Press "Power", "Left", "Left" and "Menu" buttons sequentially on the projector 2. HDTV Source (480P, 720P, 1080i, 1080P) -
The following actions sequentially to erase all end-..."Reset" function. X1161/X1261/X1161A/X1161N/X110/H5360 Confidential 4- DVD player with SVGA/XGA resolution - Minolta CL-100 - Chapter 4
Function Test & Alignment Procedure
...
Acer X1161, X1261, X110 and H5360 Projector Series Service Guide - Page 59
... table. X1161/X1261/X1161A/X1161N/X110/H5360 Confidential 4- If Color appears abnormal after changing Main Board Module, please do Color Wheel index adjustment.
- Defect specification table
Order 1 2 3 4 5 6 7
Symptom Bright pixel (dots) Dark pixel (dots) Bright blemish Dark blemish Bright dot on frame Unstable pixel Adjacent dark pixel
Pattern Gray 10 pattern White pattern Gray 15 pattern...
Acer X1161, X1261, X110 and H5360 Projector Series Service Guide - Page 60
...example here.
1. Check if there is noise on the screen.
- Horizontal and vertical position of pixel clock in one line period.
(2) S elect "Tracking" function and use auto or manual "frequency".../V Image Shift to the inner screen.
- Bright Pixel Procedure
- Test equipment: video generator
X1161/X1261/X1161A/X1161N/X110/H5360 Confidential 4- analog 1280 x 720 @60Hz (for X1161...
Acer X1161, X1261, X110 and H5360 Projector Series Service Guide - Page 61
Test Pattern: Full white - Dark pixels check - Adjacent pixels are unacceptable. - Ref. Test Pattern: Gray 15 - Dark blemish check - Blue 60
X1161/X1261/X1161A/X1161N/X110/H5360 Confidential 4- Inspection item Criteria
- Defect specification table
Gray 10
3. Test signal: 1024 x 768 @60Hz - Defect specification table
Full white
4. Bright blemish check - Dark ...
Acer X1161, X1261, X110 and H5360 Projector Series Service Guide - Page 64
... RGBW pattern.
- There should not have any lack of RGBW. Please put the Projector on both left and right sides should not over 8 color levels.)
InFocus II /...button to access "Video Calibration for correction. G Sensor Calibration
- X1161/X1261/X1161A/X1161N/X110/H5360 Confidential 4- The color should appear normal and sort in Service Mode. Please press "Power", ...
Acer X1161, X1261, X110 and H5360 Projector Series Service Guide - Page 66
...inches diagonal
1. Environment luminance: 2 Lux - X1161/X1261/X1161A/X1161N/X110/H5360 Confidential 4-10 Product must be warmed up for H5360)
Procedure Inspection item Criteria
- Distances from speaker. -
HDMI Test (for 3 minutes - Equipment: DVD Player with VGA port of Projector with HDMI output - Test equipment
Procedure
- "Display mode" is...
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