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Acer C120 Support Question

Acer C120 Support Question

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Question posted by sinyun916 on May 9th, 2015

Acer C12 Dlp Projector And Windows 8.1 64-bit Not Recognized?

Projector keeps going to sleep and not recognized by PC?

Current Answers

Answer #1: Posted by TechSupport101 on May 9th, 2015 9:26 PM
This answer was accepted by the poster of the original question.
TechSupport101

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The C120 projector may not be properly recognized on a Windows 8 computer if plugged into a USB 3.0 port. The same projector may work properly when connected to USB 2.0 or if using Windows XP, Windows Vista, Windows 7, or Windows 8.1.

SOLUTION

To fix this problem, you can update to Windows 8.1. If you want to keep Windows 8, Windows Update patch KB2871690 must be installed. In addition, anti-virus software can cause problems with the projector. You can check the following to possibly fix the problem:

  • Norton: Update to the latest virus definitions and software updates. You may also temporarily disable the anti-virus software to see if the C120 operates properly.
  • McAfee: If the anti-virus software is expired, the reminder message will interrupt the C120. You must either renew or remove McAfee from the computer.
  • Kaspersky: Update to the latest virus definitions and software updates. You may also temporarily disable the anti-virus software to see if the C120 operates properly.

Related Acer C120 Manual Pages

User Manual - Page 1

..., recording or otherwise, without obligation to the equipment operator as possible. Acer Projector C120 Series User's Guide Original Issue: 9/2011 Changes may touch dangerous voltage points... water. • Do not place this manual or supplementary documents and publications. Keep this product through cabinet slots as disconnecting device Observe the following guidelines when connecting and...
User Manual - Page 2

... your reseller for inspection. • Do not face the projector lens to normal condition...Warning! Refer all windows rolled up. • Locations where excessive humidity, dust, ...Keep them out of the reach of other risks. Caution for Listening To protect your projector. At least 50cm clearance from Electrical and Electronics Equipment (WEEE) regulations, visit http://www.acer...
User Manual - Page 3

... interference to radio or television reception, which it has been approved for EU countries Acer hereby declares that this equipment. Caution Changes or modifications not expressly approved by the ... This device must accept any interference, including interference that may be attached to this projector series is encouraged to try to correct the interference by turning the device off and...
User Manual - Page 4

...electric shock, do not expose this may hurt your unit...Warning! • Do not look into the projector's lens when the light is not being used for a long period of time. The bright may cause... display housing. • Disconnect the power plug from AC outlet if the product is on the projector first and then the signal sources. English iv First things first Usage Notes Do: • Turn...
User Manual - Page 5

Contact your unt s complete. USB 3.0 Projector Power adaptor wth AC Plug USB Y-cable Pouch C120 Series P/N:MU.JE000.001 User's Gude USB 3.0 Quck start gude Check to make sure your dealer mmed...3 4 # Descrpton 1 DC IN connector 2 USB 3.0 Mcro B type 3 Lens 5 # 4 Focus Dal 5 Foot Stand Descrpton Package Overview Ths projector comes wth all the tems shown below.
User Manual - Page 6

...use the Master USB connector. Englsh 2 Getting Started How to use the AC adater plug 1 2 3 PUSH 4 PUSH 5 Connecting the Projector # Descrpton 1 Insert the plug. (illustration #1~3) 2 Change the plug. (illustration #4~6) 1 2 Slave Master # Descrpton the... to your computer s capable of the computer to plug 2 USB port f not acer notebook. Note: If only one C120.
User Manual - Page 7

..., charging your USB projection. Note: Ensure that you if execute C120. and 64-bit. Note: Don't support USB projection if DirectX PC games. Turn Off the Projector When you want a smooth video playback. Supported OS: • Windows XP Home or Professional 32-bit Service Pack 3 or later • Windows Vista 32- English  Minimum System Requirements: • Core 2 Duo...
User Manual - Page 8

... on USB power Recommended wth slence Depended on USB power Depended on USB power Depended on USB power About About : verson nformaton of Acer DsplayPal f you want to adjust settng. Refer to below table to display. 800x600 is default setting. Auto Power s default...
User Manual - Page 9

...your need. Specifications Projecton System DLP® Resoluton Native WVGA (854... 3 Image s too small or too large • Move the projector closer or further away from NB 23 W (maximum) by AC adapter.... • Recommend to use power adapter f not acer notebook. 2 Image s out of focus • ...Windows XP/Vista/Win7 Weght Dmensons Input Interface Power Supply Power Consumpton .

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