Acer Aspire 7739Z Support Question
Acer Aspire 7739Z Support Question
Find answers below for this question about Acer Aspire 7739Z.Need a Acer Aspire 7739Z manual? We have 2 online manuals for this item!
Question posted by aprilmorgan29 on August 23rd, 2012
Cd/dvd Drive
my cd/dvd drive will not open. what do i do?
Current Answers
Answer #1: Posted by lewl1 on August 23rd, 2012 8:34 AM
lewl1
Member since:
August 22nd, 2012 Points: 358,364
Member since:
August 22nd, 2012 Points: 358,364
I see this happen at work all the time. Mostly it is a combination of recordable CD and burning software that locks he drive up. I believe that the issue lies with the ASPI interface on the machine. How to fix is to remove the burning software. This is not an option so this is something you have to live with...
Only way to get the drive out is to restart the PC and while it is booting up BEFORE IT GETS TO WINDOWS LOADING SCREEN eject the disk. This works 100% of the time I find it at work.
Only way to get the drive out is to restart the PC and while it is booting up BEFORE IT GETS TO WINDOWS LOADING SCREEN eject the disk. This works 100% of the time I find it at work.
Related Acer Aspire 7739Z Manual Pages
Aspire 7739, 7739G, 7739Z Notebook Service Guide - Page 2
...Content Protection) support
Storage Subsystem
0
Hard disk drive
0
320/500/640/750 GB or larger
...Drive
0
8X DVD Super-Multi double-layer drive:
Read: 24X CD-ROM, 24X CD-R, 24X CD-RW, 8X DVD-ROM, 8X DVD-R, 8X DVD+R, 8X DVD-ROM DL, 8X DVD-R DL, 8X DVD+R DL, 8X DVD-RW, 8X DVD+RW, 5X DVD-RAM
Write: 24X CD-R, 24X CD-RW, 8X DVD-R, 8X DVD+R, 6X DVD-R DL, 6X DVD+R DL, 6X DVD-RW, 8X DVD+RW, 5X DVD...
Aspire 7739, 7739G, 7739Z Notebook Service Guide - Page 10
... View
No Icon
Item
1
Microphone Jack
Description Accepts inputs from the drive.
button
6
Emergency eject hole Eject the optical drive tray when the computer is off . accepts CDs or DVDs.
4
Optical disk access
Lights up when the optical drive is active. indicator
5
Optical disk eject
Eject the otical disk from external microphones. Right View
0
Figure...
Aspire 7739, 7739G, 7739Z Notebook Service Guide - Page 25
Hard Disk Drive (AVL components)
Item
Specification
Vendor & Model Name
Hitachi:
HTS543232A7A 384
...Capacity (GB)
320
500
640
750
Bytes per sector
512
4096
4096
512/4096
Data heads
4,4,4,4
4,4,4,4
4,4,4,4
4,4,4,4
Drive Format
Disks
2,2,2,2
2,2,2,2
2,2,2,2
2,2,2,2
Spindle speed (RPM)
5400
Performance Specifications
Buffer size
8MB
Interface
SATA
Fast data transfer...
Aspire 7739, 7739G, 7739Z Notebook Service Guide - Page 26
... Audio CD & CD-TEXT CD-ROM (Yellow Book Mode1 & 2) - Audio & Text/Video Video-CD (White Book) - Super-Multi Drive Interface
Item
Specification
Vendor & Model name
HLDS: GT34N (R5-4),GT32N (R5-2),CT30N Panasonic: UJ8A0ADAA-A,UJ141ALAA-A,UJ141AJAA-B PLDS:DS-8A5SH,DS-6E2SH TSST:TS-L633F Pioneer: DVR-TD10RS/F/W:1.00,BDC-TD03RT
Performance Specification
With CD Diskette
With DVD Diskette...
Aspire 7739, 7739G, 7739Z Notebook Service Guide - Page 27
....4 (17.3W")
Active Area (mm)
382.08 x 214.92
Display resolution (pixels)
1600x900
Pixel Pitch (mm)
0.0796x0.2388
Typical White Luminance
200 typ.170 min
(cd/m2) also called Brightness
Contrast Ratio
500 typ
Response Time (Optical Rise 8 typ / 16 Max Time/Fall Time) msec
Typical Power Consumption (watt)
3.0 max
Weight...
Aspire 7739, 7739G, 7739Z Notebook Service Guide - Page 30
... stereo input and output re-tasking Supports analog PCBEEP input, and a digital BEEP generator is integrated Headphone amplifier on port-I (HP-OUT) is designed to drive output without external DC blocking capacitors Software selectable 2.5V and 3.2V reference output for microphone bias Software selectable boost gain (+10/+20/+30dB) for analog...
Aspire 7739, 7739G, 7739Z Notebook Service Guide - Page 33
... onto the disc prior to Disk (S4)
Card Reader
Specification CPU set power down, VGA Suspend, PCMCIA Suspend, Audio, Power Down, Hard Disk Power Down, CD-ROM Power Down, Super I/O Low Power mode. Battery in low power state
Discharging Amber and blinking -
Discharging state
System DMA Specification
0
Table 1-41. Also called...
Aspire 7739, 7739G, 7739Z Notebook Service Guide - Page 39
...) is an identifier standard used in Figure 2-1 Table 2-1.
System BIOS Version
Displays system BIOS version.
ATAPI Model Name The model name of the installed ODD drive.
System Utilities
2-5 Table 2-1 describes the parameters shown in software construction, standardized by the Open Software Foundation (OSF) as part of the Distributed Computing Environment (DCE).
Aspire 7739, 7739G, 7739Z Notebook Service Guide - Page 41
... boot instead of the traditional POST screen that shows the normal diagnostic messages. The function allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to factory defaults.
Table 2-2. (Continued)BIOS Main
Parameter
Description
Format/Option
Quiet Boot
The notebook shows an...
Aspire 7739, 7739G, 7739Z Notebook Service Guide - Page 46
Figure 2-10. BIOS Boot 2-12
System Utilities Boot
0
This tab allows changes to the order of boot devices used to move it up or down the list. Bootable devices include the:
USB diskette drives Onboard hard disk drive DVD drive in the module bay Use ↑ and ↓ keys to select a device and press F5 or F6 to load the operating system.
Aspire 7739, 7739G, 7739Z Notebook Service Guide - Page 129
... Keyboard Failure Touchpad Failure Internal & External Speaker Failure Microphone Failure USB Failure WLAN Failure Card Reader Failure Thermal Unit Failure HDMI and CRT Failure CD-ROM/DVD Failure Other Functions Failure Intermittent Problems Undetermined Problems
4.
Table 4-1. General Information
0
The following procedures are a guide for troubleshooting computer problems. The step by re...
Aspire 7739, 7739G, 7739Z Notebook Service Guide - Page 132
... at a time.
1. If the Issue is still not resolved, refer to determine that the computer is properly installed.
Remove any memory cards and CD/DVD discs. 8. Remove the drives (refer to the desired resolution.
Click and drag the Resolution slider to Disassembly Process). 11. Start the computer. Re-seat the memory modules. 10...
Aspire 7739, 7739G, 7739Z Notebook Service Guide - Page 144
CD-ROM/DVD Failure
0
If the CD-ROM/DVD function fail, perform the following, one at a time. CD-ROM/DVD Failure
Reassemble ODD/B to M/B
Swap ODD/B
4-18
Troubleshooting Do not replace a non-defective FRU:
START
ODD Device with ODD/B connection check
NG
Reassemble ODD Device
ODD/B with M/B connection check
NG
ODD/B function check
NG
Swap MB
Figure 4-13.
Aspire 7739, 7739G, 7739Z Notebook Service Guide - Page 145
... Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM CD-ROM/Diskette drive Module PC Cards 4. Other Functions Failure
0
1.
Remove or disconnect all attached ... devices one at the time of the following procedures to the computer. 5. Check if drives are no error is found , replace the FRU. 3.
When analyzing an intermittent problem...
Aspire 7739, 7739G, 7739Z Notebook Service Guide - Page 176
...W/O bezel SATA (HF + Windows 7) Foxconn Yentai Facotry
ODD PIONEER Super-Multi DRIVE 12.7mm Tray DL 8X DVR-TD10RS LF W/O bezel 1.00 SATA
ODD TOSHIBA Super-Multi DRIVE 12.7mm Tray DL 8X TS-L633F LF W/O bezel AC01 SATA Fix PowerDVD...003
6-18
FRU (Field Replaceable Unit) List System FRU-List
CATEGORY
Photo
DVD RW DRIVE
DVD RW DRIVE
CASE/COVE R/BRACKET ASSEMBLY
Acer Part Name
ACER PART NO.
Aspire 7739, 7739G, 7739Z Notebook Service Guide - Page 202
Microsoft® Windows® 7 Environment Test
0
Aspire 7739G
0
Table 8-1. AS7739G
Vendor Adapter
Type
Description
Acer Part No.
10001081 DELTA
65W
Adapter DELTA 65W 19V 1.7x5.5x11 Yellow ADP-65JH DB A, LV5 LED ...
Quick Guide - Page 1
... available online. Please check back regularly to register your product during the setup process, or you can double-click the Registration icon on the desktop. Aspire Notebook Series
Quick Guide
Product registration
When using your product for the first time, it is being progressively rolled out, and, unfortunately may not be...
Quick Guide - Page 2
Aspire Notebook Series Quick Guide Original Issue: 06/2011
Model number Serial number Date of purchase Place of purchase
Acer recommends...
Easily edit and print your ...
Quick Guide - Page 3
...of guides:
First off, the setup poster helps you to be more productive, please refer to the Aspire Generic User Guide.
Please understand that due to its nature, the Generic User Guide will run the...setup program first. It is not installed on how your new computer. Follow the instructions on Aspire Generic User Guide. 3
First things first
We would like to thank you for making an Acer ...
Quick Guide - Page 8
.... DC-in jack
Connects to USB 2.0 devices (e.g., USB mouse, USB camera).
USB 2.0 ports
Connect to an AC adapter.
Optical drive
Internal optical drive; accepts CDs or DVDs.
Headphone/speaker Connects to eject the optical drive tray when the computer is off .
8
Right view
English
12
3 4 56
7
# Icon 1
2 3 4 5 6
7
Item Microphone jack
Description
Accepts inputs from...
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