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Acer Aspire 5733Z Support Question

Acer Aspire 5733Z Support Question

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Question posted by peterallchin on July 15th, 2012

Acer 5733.. Letters Not Showing On Screen Unless Hit Hard And Central

Unless keys are hit central and hard, letters do not show on screen. Typing is almost impossible and very frustrating. It is under warranty.

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Answer #1: Posted by LightofEarendil on July 20th, 2012 3:03 AM
This answer was accepted by the poster of the original question.
LightofEarendil

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It is most likely a hardware issue, sorry :/ Since it's under warranty, go through Acer support to get it repaired or replaced. You can find your options here, it defaults to the US support, but select your country as needed in the bottom

http://support.acer.com/us/en/default.aspx

Related Acer Aspire 5733Z Manual Pages

Acer Aspire 5333, 5733, 5733Z Notebook Service Guide - Page 2

...of Acer Incorporated. Date Chapter Updates Service guide files and updates are no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties ...is subject to change without notice. For more information, go to http://csd.acer.com.tw.The information in this guide is subject to change without notice. Should the...
Acer Aspire 5333, 5733, 5733Z Notebook Service Guide - Page 3

.../fd the /TPH15spool_M program Computer output (text that represents information displayed on a computer screen, such as command names, option letters, and words) are shown in constant width bold. iii Example: After entering data, press Enter... are shown in angle brackets (< >). Example: At the prompt, type run -m Keyboard keys are shown in bold italics.
Acer Aspire 5333, 5733, 5733Z Notebook Service Guide - Page 4

..., or extra memory capabilities). When ordering FRU parts: Check the most up-to order FRU parts for repair and service of customer machines. If, for Acer global product offering. General Information 0 This service guide provides all technical information relating to provide further technical details. To better fit local market requirements and...
Acer Aspire 5333, 5733, 5733Z Notebook Service Guide - Page 6

LAN Interface 1-27 Keyboard 1-28 Hard Disk Drive (AVL components 1-28 Super-Multi Drive 1-29 BD Drive 1-30 LED 15.6 1-31 Display Supported Resolution (LCD 1-32 Graphics Controller 1-32 Camera 1-33 ...
Acer Aspire 5333, 5733, 5733Z Notebook Service Guide - Page 12

...Battery 1-7 Input and Control 1-7 Input and Output 1-7 Environment 1-8 Options and Accessories 1-8 Warranty 1-8 Software 1-8 Notebook Tour 1-10 Top View 1-10 Closed Front View 1-12 Left...View 1-15 Touchpad Basics 1-16 Using the Keyboard 1-17 Windows Keys 1-18 HotKeys 1-19 System Block Diagram 1-21 Specification Tables 1-22...1-28 Hard Disk Drive (AVL components 1-28 Super-Multi Drive 1-29 BD Drive...
Acer Aspire 5333, 5733, 5733Z Notebook Service Guide - Page 15

...Cache Aspire 5733 0 i3-370M/i3-380M/i3-390M processor (3 MB L3 cache, 2.40/2.53/2.66, DDR3 1066 MHz, 35 W), supporting Intel® 64 architecture, Intel® Smart Cache Aspire 5733Z 0... 0 15.6" HD 1366 x 768 pixel resolution, high-brightness (200-nit) Acer CineCrystal™ TFT LCD 16:9 aspect ratio Audio 0 High-definition...
Acer Aspire 5333, 5733, 5733Z Notebook Service Guide - Page 16

...;MPEG-2/DVD decoding WMV9 (VC-1) and H.264 (AVC) decoding Storage 0 Hard disk drive: 250/320/500/640/750 GB or larger 2-in-1 card reader,...Acer Video Conference, featuring: Acer Crystal Eye webcam Wireless and Networking 0 WLAN: Acer InviLink™ Nplify™ 802.11b/g/n Wi-Fi CERTIFIED™ Supporting Acer...
Acer Aspire 5333, 5733, 5733Z Notebook Service Guide - Page 17

... 6-cell Li-ion standard battery pack Battery life: 3.0 hours ENERGY STAR® Input and Control 0 Keyboard 103-/104-/107-key Acer FineTip keyboard with independent standard numeric keypad, international language support Touchpad Multi-gesture touchpad, supporting two-finger scroll, pinch, rotate, flip Media...
Acer Aspire 5333, 5733, 5733Z Notebook Service Guide - Page 18

...DDR3 soDIMM module 6-cell Li-ion battery pack 2-pin 40 W AC adapter Warranty 0 One-year International Travelers Warranty (ITW) Software 0 Productivity Acer Backup Manager Acer ePower Management Acer eRecovery Management Adobe® Flash® Player 10 Adobe® Reader...
Acer Aspire 5333, 5733, 5733Z Notebook Service Guide - Page 19

...;Skype™ Windows Live™ Essentials 2011 Web links and utilities Acer Accessory Store (Belgium, France, Germany, Italy, Netherlands, Spain, Sweden, UK only) Acer Identity Card Acer Registration Acer Updater eBay® shortcut 2009 (Canada, France, Germany, Italy, Mexico, Spain, UK, US...
Acer Aspire 5333, 5733, 5733Z Notebook Service Guide - Page 27

...+, -, *, and /). Main keyboard keys Hold while typing letters Type the letters in numeric mode. Use this mode when doing a lot of the key caps. It is in a normal ...key symbols are not printed on and off Number keys on , all alphabetic characters typed are pressed respectively. The embedded numeric keypad functions like a desktop numeric keypad. Cursor-control keys on , the screen...
Acer Aspire 5333, 5733, 5733Z Notebook Service Guide - Page 38

... Type Total number of keypads Windows logo key Internal & external keyboard work simultaneously Features Specification New Acer TM7T flat keyboard 105-US/106-UK keys Yes Plug USB keyboard to the USB port directly: Yes  Phantom key auto detect  Overlay numeric keypad  Support independent pgdn/pgup/home/end keys  Support reverse T cursor keys...
Acer Aspire 5333, 5733, 5733Z Notebook Service Guide - Page 56

...central processing unit) type and speed of system CPU Speed Speed of the CPU HDD Model Name Model name of HDD0 (hard disk drive) installed on primary IDE master HDD Serial Number Serial number of HDD0 installed on the InsydeH20 BIOS Setup Utility screen: NOTE: NOTE: Screens... Information tab shows a summary of computer hardware information. Actual values may differ by model. Table 2-1.
Acer Aspire 5333, 5733, 5733Z Notebook Service Guide - Page 58

...2-2. Valid range is the help for video N/A Memory Quiet Boot Shows OEM (original equipment manufacturer) screen during POST Option: Enabled or Disabled 2-6 System Utilities Information Main ...Help This is from 0 to use boot menu during system boot instead of traditional POST screen Option: Enabled or Disabled Network Boot Option to boot system from LAN (local area network)...
Acer Aspire 5333, 5733, 5733Z Notebook Service Guide - Page 70

The on screen message shows function success or failure. 2-18 System Utilities CMOS Jumper Overview Software Method 0 1. Removing BIOS Passwords 0 To clear User or Supervisor passwords, open the DIMM door and use a metal instrument to clean any password shown as below 1. Press 1 or 2 to clean the desired password. (Figure 2-19) D:\Clnpwd>clnpwd Acer Clean...
Acer Aspire 5333, 5733, 5733Z Notebook Service Guide - Page 72

...BIOS Setup Utility. Boot Manager Dialog 3. Press Enter to DOS. 2. Used in the BIOS Setup Utility's Main screen. (refer to Main) To use the Boot Manager, perform the following steps: 1. Start the computer. 2. ... copies BIOS information to highlight a boot device. 4. When the BIOS shows Verifying DMI pool data, it is shown. (Figure 2-21) Figure 2-21. Use the  and ...
Acer Aspire 5333, 5733, 5733Z Notebook Service Guide - Page 133

...61472;Drag the slider to start Speaker Setup. Follow the on the Playback tab and select Show Disabled Devices (clear by default). 7. If the issue is still not resolved, refer ...step 9, selecting an earlier time and date. 11. NOTE: NOTE: If Speakers does not show, right-click on -screen prompts to Start Control Panel Hardware and Sound Sound. Navigate to configure...
Acer Aspire 5333, 5733, 5733Z Notebook Service Guide - Page 134

...and click OK. 6. Right click on the Recording tab and select Show Disabled Devices (clear by default). The microphone appears on -screen prompts to Start Control Panel Hardware and Sound... Select Set up microphone. Select the microphone type from the list and click Next. Follow the on the Recording tab. 3. Navigate to ...
Acer Aspire 5333, 5733, 5733Z Notebook Service Guide - Page 136

Access failure screen is shown The ODD is noisy Perform the following : 1. Double click lDE ATA/ATAPI ...there are no yellow exclamation marks against the items in DVD/CD-ROM drives. Double-click DVD/CD-ROM drives. If a device shows a down arrow, right click on the disc is clean and scratch free. 3. Make sure that the ODD device is enabled:...
Acer Aspire 5333, 5733, 5733Z Notebook Service Guide - Page 146

If no more errors. Perform the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM CD-ROM/Diskette drive Module PC Cards 4. Remove power from the computer. 2. Visually check them for...

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