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Acer Aspire 5349 Support Question

Acer Aspire 5349 Support Question

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Question posted by teressalarie on August 20th, 2013

When I Turn My Laptop On The Screen Is Completly Black

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Answer #1: Posted by TommyKervz on August 20th, 2013 8:43 PM
TommyKervz

Member since:
January 10th, 2013

Points: 17,776,813
100
points
Greetings - First try the BIOS reset procedure here
http://www.ehow.com/m/how_4560492_fix-laptop-black-screen.html
If that fails, you will need to proceed to troubleshooting with the help of the steps here
http://www.ehow.com/m/how_7204045_troubleshooting-laptop-black-screen.html


Hope that is helpful.
Kervz at www.satechhelp.co.za

Related Acer Aspire 5349 Manual Pages

Aspire 5349, 5749, 5749Z Service Guide - Page 3

... /TPH15spool_M program Computer output (text that represents information displayed on a computer screen, such as command names, option letters, and words) are shown in this manual: ... Enter. CAUTION: Indicates a potential loss of an option, or completing a task. WARNING: Indicates a potential for the proper completion of a procedure, choice of data or damage to equipment. +...
Aspire 5349, 5749, 5749Z Service Guide - Page 9

... CMOS Jumper 5-6 BIOS Recovery by Crisis Disk 5-6 CHAPTER 6 FRU (Field Replaceable Unit) List Exploded Diagrams 6-4 FRU List 6-7 Screw List 6-16 CHAPTER 7 Model Definition and Configuration Aspire 5349 7-1 Aspire 5749Z 7-3 Aspire 5749 7-5 CHAPTER 8 Test Compatible Components Microsoft® Windows® 7 Environment Test 8-4 CHAPTER 9 Online Support Information Introduction 9-3 ix
Aspire 5349, 5749, 5749Z Service Guide - Page 15

...174; 7 Home Basic 64-bit Genuine Windows® 7 Home Premium 64-bit Platform 0 Aspire 5349 0 Intel® Celeron® processor B710/B800 (1 MB/2 MB L3 cache, 1.6 ...; 64 architecture, Intel® Smart Cache Mobile Intel® HM65 Express Chipset Aspire 5749Z 0 Intel® Pentium® processor B940/B950/B960 (2 MB L3 cache...
Aspire 5349, 5749, 5749Z Service Guide - Page 21

... View # Icon Item Description 1 Integrated webcam Web camera for video communication (configuration may vary by model). 2 Display screen Also called Liquid-Crystal Display (LCD), displays computer output (configuration may vary by model). 3 Power button Turns the computer on and off. 4 Keyboard For entering data into your computer. 5 Touchpad Touch-sensitive pointing device...
Aspire 5349, 5749, 5749Z Service Guide - Page 26

indicator 4 Optical drive eject Ejects the optical disk from the drive. button 5 Emergency eject hole Ejects the optical drive tray when the computer is turned off . 6 Kensington lock slot Connects to USB 2.0 devices (e.g., USB mouse, USB camera). 2 Optical drive Internal optical drive; Right View Table 1-5. Note: Insert a paper clip to ...
Aspire 5349, 5749, 5749Z Service Guide - Page 29

... Lock + Description When Caps Lock is activated. Figure 1-8. Keyboard Lock Keys Lock Keys 0 The keyboard has three lock keys which can be toggled on , the screen moves one line up or down when the up or down arrow keys are in uppercase. When Num Lock is on, the numeric keypad is...
Aspire 5349, 5749, 5749Z Service Guide - Page 31

... the speakers on and off to save power. Hardware Specifications and Configurations 1-21 Turns the display screen backlight off . Increases the screen brightness. + Brightness down Decreases the screen brightness. Figure 1-9. Keyboard Hotkeys To activate hotkeys, press and hold the key before pressing the other key in Sleep mode. + + + Display toggle Display off Touchpad...
Aspire 5349, 5749, 5749Z Service Guide - Page 41

LED 15.6" Item Vendor & Model name Screen Diagonal (mm) Active Area (mm) Display resolution (pixels) Pixel Pitch (mm) Typical White Luminance (cd/m2) also called Brightness Contrast Ratio Response Time (Optical Rise ...
Aspire 5349, 5749, 5749Z Service Guide - Page 48

... saves all system states and data onto the disc prior to power off completely. System Power Management Item Mech. Individual devices such as the CPU and hard disc may be power managed in the system are turned off the whole system. Card Reader Item Chipset Package Maximum supported size Features Specification AU6435A51...
Aspire 5349, 5749, 5749Z Service Guide - Page 59

...when making changes to be changed if enclosed in the Item Specific Help area of the screen. NOTE: NOTE: System information is pre-configured and optimized so most users do not ... 2-3 If configuration problems occur, the setup utility may need to Disabled. The default parameter of screen. use the up and down arrow keys Change parameter value - Navigation keys appear ...
Aspire 5349, 5749, 5749Z Service Guide - Page 60

... of HDD (hard disk drive) installed on primary IDE master HDD Serial Number Serial number of HDD installed on the InsydeH20 BIOS Setup Utility screen: NOTE: NOTE: The screens provided are for reference only. Figure 2-1. BIOS Information Table 2-1 describes the parameters shown in Figure 2-1 Table 2-1. BIOS 0 The following is a description of the...
Aspire 5349, 5749, 5749Z Service Guide - Page 62

... Memory Video Memory Quiet Boot Network Boot F12 Boot Menu Total memory available Available memory for video Shows OEM (original equipment manufacturer) screen during system boot instead of traditional POST screen Option to boot system from LAN (local area network) Option to use D2D Recovery function Format/Option Format: HH:MM:SS...
Aspire 5349, 5749, 5749Z Service Guide - Page 66

... not appear on Boot must not exceed 12 alphanumeric characters (A-Z, a-z, 0-9). Press F10 to Changing a Password. Setting a Password 0 Perform the following : 1. NOTE: NOTE: Password on the screen. 3. Passwords are allowed before system halts. NOTE: NOTE: To change an existing password, refer to save changes and exit BIOS Setup Utility. Retype the password...
Aspire 5349, 5749, 5749Z Service Guide - Page 67

... Password 2. Retype new password in Enter New Password and Confirm New Password fields. If the verification is complete after the user presses Enter. If the password entered does not match the current password, the screen shows the Setup Warning dialog. (Figure 2-9) System Utilities 2-11 Press Enter twice without typing anything in Confirm...
Aspire 5349, 5749, 5749Z Service Guide - Page 73

... the AC power to continue. Figure 2-14. System will restart automatically when finished. Copy ZQR_101.exe to modify boot priority order. Flash is complete when the message, Flash Programming Complete is not connected, the following to position 1. Execute ZQR_101.exe to enter Setup Menu. 2. Plug in Figure 2-15. 6. Press F2 during boot...
Aspire 5349, 5749, 5749Z Service Guide - Page 84

... Utilities Crisis Disk Recovery 0 1. Plug in the USB Flash Disk without AC plug. 6. Press Fn + Esc keys and hold them down utnil the power led turns offs (about 1-2 seconds). 7. Click Format and then Exit to BIOS.fd. Copy the ZQR.fd file to the USB flash disk root directory and rename...
Aspire 5349, 5749, 5749Z Service Guide - Page 149

...the microphone then click Properties. Check that the microphone is still not resolved, refer to complete the test. 7. Select the Levels tab. 5. Microphone Failure 1. Microphone Failure 0 ... the maximum setting and click OK. 6. Troubleshooting 4-13 The microphone appears on -screen prompts to Online Support Information. Test the microphone hardware: Select the...
Aspire 5349, 5749, 5749Z Service Guide - Page 165

... CMOS jumper. 6. Jumper and Connector Locations 5-5 Steps for Clearing BIOS Password Check 0 If users set BIOS Password (Supervisor Password and/or User Password) for the Aspire 5349/5749/5749Z. Remove lower cover. 4. If a password is cleared. 11. Use an electric conductivity tool to clear the password by the following procedure is only...
Aspire 5349, 5749, 5749Z Service Guide - Page 171

... regional web or channel. Users MUST use the local FRU list provided by the regional Acer office on how to order FRU parts for the Aspire 5349/5749/5749Z. FRU (Field Replaceable Unit) List 6-3 NOTE: NOTE: To scrap or to return the defective parts, users should follow the local government ordinance or...
Aspire 5349, 5749, 5749Z Service Guide - Page 195

... Compatible Components 8-3 Compatibility Test Report released by Acer's internal testing department. All of its system functions are tested under Windows® 7 environment. Refer to the Aspire 5349/5749/5749Z. Regarding configuration, combination and test procedures, please refer to the following lists for components, adapter cards, and peripherals which have passed these tests...

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