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Acer Aspire 5349 Support Question

Acer Aspire 5349 Support Question

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Question posted by asahad120 on October 25th, 2015

Hdd Password Broker

problem may acer loptop hdd posward

Current Answers

Answer #1: Posted by TechSupport101 on October 25th, 2015 8:42 PM
This answer was accepted by the poster of the original question.
TechSupport101

Member since:
May 24th, 2013

Points: 12,171,305
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Two options
  1. http://hddunlock.com/
  2. or purchase a replacement HDD

Related Acer Aspire 5349 Manual Pages

Aspire 5349, 5749, 5749Z Service Guide - Page 6

... Utility 2-3 BIOS 2-4 Information 2-4 Main 2-6 Advanced 2-8 Security 2-9 Power 2-13 Boot 2-14 Exit 2-15 BIOS Flash Utilities 2-16 DOS Flash Utility 2-17 WinFlash Utility 2-18 Clearing BIOS Passwords 2-19 Removing BIOS Passwords 2-20 Removing Insyde HDD Password 2-22 Miscellaneous Tools 2-23 vi
Aspire 5349, 5749, 5749Z Service Guide - Page 7

... Disk Drive) Module Removal 3-13 ODD Module Installation 3-14 Base Cover Removal 3-15 Base Cover Installation 3-15 USB Module Removal 3-16 USB Module Installation 3-17 HDD (Hard Disk Drive) Removal 3-18 Hard Disk Drive Installation 3-19 RTC (Real Time Clock) Battery Removal 3-20 RTC Battery Installation 3-20 WLAN (Wireless Local Area...
Aspire 5349, 5749, 5749Z Service Guide - Page 9

...Jumper and Connector Locations 5-3 Clearing Password Check and BIOS Recovery 5-5 Clearing Password Check 5-5 Clear CMOS Jumper 5-6 BIOS Recovery by Crisis Disk 5-6 CHAPTER 6 FRU (Field Replaceable Unit) List Exploded Diagrams 6-4 FRU List 6-7 Screw List 6-16 CHAPTER 7 Model Definition and Configuration Aspire 5349 7-1 Aspire 5749Z 7-3 Aspire 5749 7-5 CHAPTER 8 Test Compatible Components...
Aspire 5349, 5749, 5749Z Service Guide - Page 15

...174; 7 Home Basic 64-bit Genuine Windows® 7 Home Premium 64-bit Platform 0 Aspire 5349 0 Intel® Celeron® processor B710/B800 (1 MB/2 MB L3 cache, 1.6 ...Display 0 15.6" HD 1366 x 768 resolution, high-brightness (200-nit) Acer CineCrystal™ LED-backlit TFT LCD Mercury-free, environment-friendly 16...
Aspire 5349, 5749, 5749Z Service Guide - Page 16

... DVD-R, 8X DVD+R, 4X DVD-R DL, 4X DVD+R DL, 6X DVD-RW, 8X DVD+RW, 5X DVD-RAM Privacy Control 0 BIOS user, supervisor, HDD passwords Kensington lock slot Webcam 0 Acer Video Conference, featuring: Acer Crystal Eye webcam 1-6 Hardware Specifications and Configurations
Aspire 5349, 5749, 5749Z Service Guide - Page 33

SODIMM 0 DDR III - System Block Diagram Hardware Specifications and Configurations BLOCK DIAGRAM intel DDR SYSTEM MEMORY iGFX Interfaces DDR III - SODIMM 1 P14, 15 HDD (SATA) P20 ODD (SATA) P20 USB 2.0 * 3 USB1,3,9 P24 Bluetooth USB4 P24 CCD (Camera) USB8 P16 Card Reader USB12 P23 SandyBridge DC 35W PCI-E X16 Dual ...
Aspire 5349, 5749, 5749Z Service Guide - Page 49

System LED Indicator Item Lock System state HDD access state Wireless state Power button backlight Battery state Specification  Caps Lock on = Blue  Blue color on: System on  Blue color and ...
Aspire 5349, 5749, 5749Z Service Guide - Page 58

... 2-4 Information 2-4 Main 2-6 Advanced 2-8 Security 2-9 Power 2-13 Boot 2-14 Exit 2-15 BIOS Flash Utilities 2-16 DOS Flash Utility 2-17 WinFlash Utility 2-18 Clearing BIOS Passwords 2-19 Removing BIOS Passwords 2-20 Removing Insyde HDD Password 2-22 Miscellaneous Tools 2-23 Using DMITools 2-23 Using STUUID 2-26 Using the LAN MAC EEPROM Utility 2-27 Crisis Disk Recovery 2-28 2-2
Aspire 5349, 5749, 5749Z Service Guide - Page 60

... Type CPU (central processing unit) type and speed of system CPU Speed Speed of the CPU HDD Model Name Model name of HDD (hard disk drive) installed on primary IDE master HDD Serial Number Serial number of HDD installed on the InsydeH20 BIOS Setup Utility screen: NOTE: NOTE: The screens provided are for reference...
Aspire 5349, 5749, 5749Z Service Guide - Page 65

... Crisis Disk Recovery procedure. BIOS Security Parameter Description Supervisor Password Is Supervisor password setting User Password Is User password setting HDD Password Is HDD password setting Set Supervisor Password Option to set supervisor password Set User Password Option to set HDD password Password on -Password authentication is required during system boot Option Clear or Set...
Aspire 5349, 5749, 5749Z Service Guide - Page 66

...; and keys to Set. Type a new password in the Confirm New Password field. + IMPORTANT: Use care when typing a password. NOTE: NOTE: Password on the screen. 3. After setting the password, the computer sets the User Password parameter to highlight the Set Supervisor Password parameter and press Enter. Passwords are allowed before system halts. NOTE: NOTE: To...
Aspire 5349, 5749, 5749Z Service Guide - Page 67

... press Enter. Press F10 to activate the password feature. 5. Use the  and keys to Set. Type current password in Enter New Password and Confirm New Password fields. 2. Type new password in Enter New Password field. Figure 2-8. NOTE: NOTE: Password on Boot must be set Supervisor Password parameter to save changes and exit the BIOS Setup...
Aspire 5349, 5749, 5749Z Service Guide - Page 68

Setup Warning: Passwords Do Not Match 2-12 System Utilities Figure 2-10. Setup Warning: Invalid Password If new password and confirm new password strings do not match, the Setup Warning dialog appears (Figure 2-10). Figure 2-9.
Aspire 5349, 5749, 5749Z Service Guide - Page 72

... used . Copy ZQR_101.exe to update the system BIOS Flash ROM. NOTE: NOTE: Use AC adaptor power supply when running Flash utility. Prepare a bootable USB HDD. 2. NOTE: NOTE: Do not install memory related drivers (XMS, EMS, DPMI) when Flash is used . Use the Flash utility to bootable USB...
Aspire 5349, 5749, 5749Z Service Guide - Page 73

... 1. NOTE: NOTE: If AC power is not connected, the following to a bootable USB HDD. 4. Figure 2-14. Plug in Figure 2-15. 6. Example: If using USB HDD to Update BIOS, move USB HDD to modify boot priority order. Insert the USB HDD and reboot computer. 5. AC Power Warning System Utilities 2-17 BIOS Boot 3. Copy ZQR_101.exe...
Aspire 5349, 5749, 5749Z Service Guide - Page 75

... the menu. 2. This section provides details about removing HDD/BIOS passwords. CAUTION: If Power-on Password authentication is generated. (Figure 2-17) Figure 2-17. Clear the BIOS Password as follows: NOTE: NOTE: If the BIOC password is incorrectly entered three times, an error is enabled, the BIOS password can only be cleared by initiating the Crisis Disk...
Aspire 5349, 5749, 5749Z Service Guide - Page 78

... mode, execute UnlockHD.exe XXXXX (where XXXX is 76776356). The exe will generate a unlock password. Figure 2-24. The exe will generate an unlock password (example here is 69654998). Removing Insyde HDD Password 0 Clear the BIOS Password as follows: To reset the BIOS password, perform the following: 1. Enter Unlock Password 2-22 System Utilities UnlockHD.exe 3. Enter this...
Aspire 5349, 5749, 5749Z Service Guide - Page 165

... standard operating procedures of the CMOS jumper. 7. Restart the system. Remove lower cover. 4. Press F2 to BIOS Setup menu. Steps for Clearing BIOS Password Check 0 If users set BIOS Password (Supervisor Password and/or User Password) for the Aspire 5349/5749/5749Z. Remove power from the CMOS jumper. 9. Use an electric conductivity tool to clear the...
Aspire 5349, 5749, 5749Z Service Guide - Page 171

...the most up-to-date information available on how to repair or for the Aspire 5349/5749/5749Z. For ACER AUTHORIZED SERVICE PROVIDERS, the Acer office may have a DIFFERENT part number code from those given in global ...of this printed Service Guide. Users MUST use the local FRU list provided by the regional Acer office on the regional web or channel. NOTE: NOTE: To scrap or to return the...
Aspire 5349, 5749, 5749Z Service Guide - Page 195

Refer to the Aspire 5349/5749/5749Z. Regarding configuration, combination and test procedures, please refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Compatibility Test Report released by Acer's internal testing department. All of its system functions are tested under Windows® 7 environment. Test Compatible Components 8-3...

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